Notes from the IBM Systems Electronic Support team.
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Flash storage has been the key to the explosive growth of smart phones and tablets. With no moving parts and very low power consumption, Flash semiconductor storage is ideal for the billions of mobile devices used around the world.
But now the industry is moving into a new phase as all-Flash storage has reached the tipping point. For the first time, enterprise computing systems with all-Flash storage are possible. The impact will be revolutionary in the way systems and software are designed, and IBM is leading this revolution.
New IBM FlashSystem products deliver extreme performance with enterprise capabilities through technology acquired with Texas Memory Systems (TMS), a private company with significant expertise in enterprise grade all-Flash storage systems. Deep engineering innovation in IBM FlashSystem achieves 10 times the durability of Flash used in consumer products, with performance measured in microseconds – a thousand-fold improvement over disk drives.
New Flash Storage section under Storage in Support Portal
Naturally new products need to be supported, so a new section in the Storage area of IBM Support Portal, called "Flash Storage" has been created. You'll find the new FlashSystem products listed there as shown below. Documentation for these new products has already been published. Publishing of firmware will follow shortly.
On the Support Portal the Downloads tab displays modules with links to product image downloads and fixes.
When fixes for the IBM FlashSystem products are available, a link appears in the downloads and fixes module. Clicking a link takes you to fix central where you can find all fixes available for the product.
The Troubleshoot page contains content to help you troubleshoot and resolve problems.
Before you submit a service request, search this page for known issues and resolutions.
The Plan & install page contains Planning Guides, installation instructions, and Configuration documentation. It also contains a top ten search of planning documents for your product.
The Documentation page links to product publications and specific topic technical documents.
IBM also offers a subscription service that allows you to sign up for automatic notification of new or updated content for IBM FlashSystem products.
Mark Drummond, Project Manager and Electronic Support Lead for System Storage, Raleigh, NC. After many years in Service and Support, Mark stumbled into a job running IBM web sites in 1996 and remains there to the present. When he and his wife are not walking, Dharma, their Whippet, he flails at golf.