Fix Central bulkFTP download option is now using FTPS
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Fix Central is now using an encrypted SSL (TLS) based FTP protocol. As of February 21, 2017, all downloads using "bulk FTP" will require a secure FTP client connection.
IBM is supporting passive mode FTPS only. Many FTP clients that support FTPS default to passive mode. For AIX users you will need to use the "passive" command from the FTP command line after logging in. If you do not enter "passive" mode you will receive "Connection time out" errors when trying to get a directory listing or "get" a file.
What fix downloads does this affect?
Only a few products within Fix Central (AIX, Power Firmware, VIOS, HMC, and some Storage products) support the "bulk FTP" download method. All fixes that allow "bulk FTP" as an option will now require the use of FTPS. Some fixes that require entitlement will also require a userid and password (Fix Central will provide a temporary ID and password on the download results page.).
Does Fix Central recommend specific FTPS clients?
No, AIX users can use the "ftp" command that comes with operating system, just add the "-s" flag, no need to install anything different. Otherwise, any ftp client that supports SSL (TLS) will work.
What will look different on Fix Central?
In the Download options page, the "Download using bulk FTP" option will now change to "FTPS" if the product download supports "bulk FTP". For entitled fixes, you will now also be given a temporary, order specific, userid and password that will be needed to access the fixes through FTPS. For fixes that do not require entitlement checks, you can still use the anonymous ID. In both cases, the browser based "FTP download location" button will no longer appear because browsers do not support FTPS. You will have to use an SSL (TLS) enabled FTP client to be able to download fixes from the FTP server location provided.
Where can I find more info and help?
For additional details about the FTPS change, please see Chan
If you need help from the Fix Central team, please use the blue Contact and Feedback button which on the right edge of the Fix Central pages.
The Fix Central team
Laurie Kruger is a project manager with IBM Electronic Support. She monitors several IBM Electronic Support twitter accounts and various feedback mechanisms and looks forward to your input.
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