Barry Whyte is a 'Master Inventor' working in the Systems & Technology Group based in IBM Hursley, UK. Barry primarly works on the IBM SAN Volume Controller and Storwize V7000 virtual disk systems. Barry graduated from The University of Glasgow in 1996 with a B.Sc (Hons) in Computing Science. In his 16 years at IBM he has worked on the successful Serial Storage Architecture (SSA) and the IBM DS8000 range. Barry joined the SVC development team soon after its inception and has held many positions before taking on his current role as performance architect. Outside of work, Barry enjoys playing golf and all things to do with Rotary Engines. All posts on this blog are (c) Copyright International Business Machines 2012 - reproduction without prior approval is prohibited.
Configuring IBM Storwize V7000 and SVC for Optimal Performance Part 1
I've been involved in a quite a few pre-sales, proof of concept and after-sales accounts where people have setup their V7000 and then wondered about the performance they are achieving, is it optimal, can they do... [Continue Reading]
As you may have seen, today IBM announced the next product in the Storwize family, the IBM Storwize V3700.
The Stowize V3700 builds on the amazing success that the Storwize V7000 has seen in the last two years- and of course SVC has had in the market for almost 10 years now. I could use... [Continue Reading]
Configuring IBM Storwize V7000 and SVC for Optimal Performance Part 2
Thanks to everyone who responded to my Part 1 post, I'm amazed at how many people must read what I have to say! Based on the number of you that have either spoken to me in person, or emailed. I'm glad to be of some use
... [Continue Reading]
We are delighted to announce an exciting addition to the distribution channel of IBM Redbooks – now available at the Apple iBookstore is the ability to download, for free, (I probably should add some disclaimer about network charges may apply so this is it!) selected books. Not all books... [Continue Reading]
As I try to get back to more regular posting, Part 3 of Configuring for Optimal Performance is getting its final polish to post hopefully next week. Meanwhile its some time since I opened this up for your questions. This is Q & A #5, so feel free to ask away. Obviously I can't discuss... [Continue Reading]
It is hard to look anywhere these days without seeing Flash being used. I think the word that marketing like to use, unless it has fallen out of favour is "pervasive". Mind you in the hands of some people it is definitely moving from "pervasive" to "invasive" but... [Continue Reading]
Its just about year to the day since IBM announced the IBM Storwize V7000, today we've announed the next major step in the evolution of the product, and the SVC code base at its heart. The IBM Storwize V7000 Unified. This integrates IBM's Common NAS software which is used in the enterprise level... [Continue Reading]
A quick update from IBM Edge2013 at the Mandalay Bay, Las Vegas, and we are very pleased to have launched, announced, published as a draft paper the results of work that we have been doing with a company called Bridgeworks, and their SANSlide product. They are here at Edge and we were able to fine... [Continue Reading]
Just over a week or so ago we completed the ITSO Redbook residency to create a book based on the SAN Volume Controller and the IBM FlashSystem 820. Now, normally we like to get these things out very quickly and the team, Danny Bryant, Christian Burns, Joao Marcos Leite, and Denis Senin worked very... [Continue Reading]
With the move to the new blog software, there is probably a bunch of you that found yourself here, not knowing what this post was going to contain - as well as my regulars that either reap the benefits of SVC every day, or know the patter , but may not know all the benefits.
I liken SVC to... [Continue Reading]
I thought it was worth spending a few minutes describing a feature that SVC has been supporting for
just over a year now. Call it what you want, "Split Cluster", "Split I/O Group", "Hyper-swap", "Pork"
(Sorry HAM). After HDS made such a wet fish splash... [Continue Reading]
On Friday we will release SVC software version 6.4 - it used to be simple, I could just reference SVC, but of course the same software package can be installed on V7000 systems. At present V7000 Unified systems remain at 6.3 features and functions.
You've probably seen the news in the press,... [Continue Reading]
Some of you may have spotted we release another Storwize Family member back in July, but in limited geographies. Today
IBM announced world-wide availability of the IBM Storwize V5000.
As the name suggests, this product sits firmly between the Storwize V3000 and Storwize V7000 ranges, in... [Continue Reading]
Well, i guess I should first wish, any readers I still have left a Happy New Year. Not only are we now into 2012, but hey its February too, where did January go... must be some kind of temporal locality thing going on (private joke - sorry, all will become clear all too soon)
For those of you... [Continue Reading]
“To err is human; to forgive, divine.” Alexander Pope.
Well we are mixing up poetry and Star Wars here today (or tomorrow, if it is already tomorrow where you are), and finish it off with a cryptic message.
Anyway, let's cut to the chase here: a long time ago, in an IBM... [Continue Reading]
I find I start so many posts these days describing how busy I've been as an excuse to why my post
frequency has been lower than normal. This has to have been a new record as I spotted my last post was over a
month ago. This time however I do have a much better excuse, two weeks time off away... [Continue Reading]
Its been so difficult to keep all this to myself over the last few months, especially last month when we actually reached our goal. 1 Million real life IOPs at less than 1ms - no caching, just pure raw performance. You may, or may not have seen the IBM press release , covering the first part of... [Continue Reading]
Greetings this week from the Storage Buddhist as I do a guest spot on this blog for Barry. I'm wondering if he's a little sensitive about Nigel Poulton 's recent Infosmack jibe about how often this blog gets updated, so I'm stepping in while Bazza contemplates possible topics for his next blog... [Continue Reading]
One of the key benefits of the Storwize V7000 product is its built in Virtiualization capabilites. Or as some vendors like to call it Federation?
Its been almost 9 years since we first released SAN Volume Controller (SVC) and in that time, its been through 6 hardware iterations, and 16 major... [Continue Reading]
As hinted by my last post, the next release of SVC software is on its way, available in early June, along with the new optional 10Gbit iSCSI support. Since SVC, and V7000 are essentially the same thing, just packaged in different hardware vehicles, all of the software updates apply to both... [Continue Reading]
Tony Pearson has posted a great set of FAQ questions that were answered during a session at last weeks IBM's 2009 Storage Symposium. For any current or prospective SVC users, its worth a read, and it got me thinking I haven't had one of my Q&A posts for a while..
So here is you chance. If... [Continue Reading]
I see that EMC have finally pushed yet another technology family on its customers. Extreme I/O arrays. So now you have to decide which one of these things do I want.
OK, let me buy an all flash array, so how will that fit with my VMax and VNX estate - oh it wont -
... [Continue Reading]
... a mid-term interrupt... The storage system behind IBM's PureFlex, PureSystems recent announcement, is of course the IBM Storwize V7000 controller... Check out more details at http://www.ibm.com/ibm/puresystems/us/en/index.html#tab:overview/subtab:default (Hence all my expert video posts over... [Continue Reading]
This is a bit of an opus I'm afraid, but I've had my hands tied for so long in what I could / couldn't say so think of this as a catch up for my last 6 months of sporadic posting! Please do try to make it to the end, I'm covering a lot here!
In my last post I covered whats coming with SVC 5.1... [Continue Reading]
Recently we published an IBM Redbooks Solution Guide on Implementing IBM Easy Tier with IBM Real-time Compression.
IBM® Easy Tier® is a performance function that automatically and non-disruptively migrates frequently accessed data from magnetic media to solid-state drives (SSDs). In... [Continue Reading]
The interop just keeps growing. As you would expect you can today attach the new IBM Storage products behind SVC, running the latest 4.3.0 software. SVC has actually supported XIV since August, we completed the controller qualification during our last SVT cycle, and the IBM Storage teams in the US... [Continue Reading]
As I previewed back on the 9th May, the new 6.2 version of the SVC software is now generally available (GA in IBM speak). This software not only supports the latest generation of SVC CG8 node hardware, but the new Model 300 versions of Storwize V7000 - 8x 8Gbit Fibre ports, 4x 1Gbit iSCSI and now... [Continue Reading]
I've been waiting for what seems like far too long for this series of posts. The development and test teams have been working flat out for the last year to bring SVC 5.1 to market.
Today IBM issued a press release detailing a little of whats coming next month with SVC release 5 software, the... [Continue Reading]
I mentioned in the summary for 6.2 that we now fully support the VMware VAAI protocols, check out Anthony's blog for a great write up and some real life customer experience using vMotion and SVC offload. ... [Continue Reading]
There are two reasons that my blogging this year has been sporadic at best. One, the sheer volume of work, its become the norm at the moment for the whole team to be spending evenings and weekends working on our baby.Why have we been all so dedicated over the last year or so, mainly because we've... [Continue Reading]
I'm busy crafting part 2 of my Configuring for Optimal Performance series, meanwhile check out part two of my interview with Hal Jennings hosting IBM's blog talk radio channel , click on the image below :
As we approach SVC's 6th birthday its interesting to see the rest of the industry starting to catch up and realise not only that a modular commodity storage controller is the way forward, but that also clustering of said modular controllers has many benefits. We all await todays announcement of HDS... [Continue Reading]
I know, I promised this some months ago, and I've been enjoying my spare time too much, and not blogging enough!
So rather than keep you all waiting even more, here is a PDF of the presentation I gave at IBM Edge 2013 in Vegas.
Hopefully most of it is self-explanitory, and I WILL... [Continue Reading]
While catching up on some old and new posts out here I came across an interesting article from Chris Mellor discussing a report about various PCIe card benchmarks performed by the Swiss National Computing Centre (CSCS).
I was going to reply to his post but as I started typing realised I had a... [Continue Reading]
The kids very kindly passed on their latest 'bring-home' from school - a stinking cold! Been feeling pretty rotten since I got back
from SNWE in Frankfurt a couple of weeks back - so hopefully I didn't pass it on to anyone I met there! Was a great couple of days,
thanks to everyone that came... [Continue Reading]
I thought it was time to get back to some technical content, and with recent blog posts, it clear that there is some confusion over how SVC works. In particular how the actual virtual to physical blocks are mapped, how they can be changed without application disruption, and how you get data into... [Continue Reading]
These days I'm spending more and more of my time with customers visiting Hursley wanting to hear
about our smart planet initiatives, how we can help to make their infrastructure dynamic and of course
most of my involvement in this is around presenting how and where SVC and storage... [Continue Reading]
Your Personal Invitation to the SVC and Storwize V7000 User Group Meeting
This is an unrivalled opportunity for you to meet with and talk to IBM’s leading SVC and IBM Storwize V7000 subject matter experts. Our team will formally present their views on the strategic directions of SVC and... [Continue Reading]
Well as you have probably read, or heard, the Storwize V7000 is why the SVC team has been so busy over the last 18 months, and why my blogging has been sporadic at best. Hopefully the point of this series of posts is clear, although this is a brand new modular storage box - organically developed by... [Continue Reading]
It seems like only a few weeks ago I was covering the release of SVC 4.3.0 with support for Space-efficient Vdisks and Vdisk Mirroring, and here we are again with today's announce of SVC 4.3.1 software. This time round however its more than just a software release. Until today, mid-sized businesses... [Continue Reading]
I am still alive. I know I've been crap at posting for the last year or so, and really when it comes to it, I'm not going to say I'm sorry... for those of you that like sci-fi, and are of a certain age... those of you that watched Star-Trek Voyager when it first aired, will remember the half... [Continue Reading]
So after all the EMC hype, and all the claims that the DS8000 was "pushing up daises" it seems
that IBM have managed to announce the GA of ship our sub-lun hot-spot management, aka Easy Tier before EMC
have shipped their FAST function.
Now, before you all jump and say EMC have been... [Continue Reading]
Hi all, Yet again, been a few weeks since i last posted, but we've been busy, and all will become clear soon. Meanwhile, in-case you didn't know some of the benefits SVC, V7000 and inband virtualization can provide, click on the image below to have a listen, or download the first part my chat with... [Continue Reading]
One of the internal, and IBM Business Partner mailing groups I subscribe and participate in ( Hi to all on Diskcore ) recently debated :
Want to know whether IBM V3700 are true symmetric active active controllers.
A response was made, but also asked :
Can you define... [Continue Reading]
The Serial Storage Architecture Years - 1990-1998 Its been a crazier than ever year. All will become clear soon. But one of the things I wanted to discuss with you all is just what kind of history comes with the team of ~150 storage people that I work with on a daily basis. Of course there are a... [Continue Reading]
Quick interrupt to my partwork. The SVC Entry Edition and 4.3.1 code base is now available for download from the usual SVC download page . As usual, this is a no cost upgrade, and provides support for all existing SVC hardware, 4F2, 8F2, 8F4 and 8G4, not to mention the new EE SVC node hardware. The... [Continue Reading]
I see that Hu thought he'd better make up some mumbo-jumbo about their 'chubby-provisioning' solution. I did post a comment but, as usual, his moderating means he ignores comments he doesn't like. I'd point you back to my discussion about random 4K writes randomly across a large volume, say one hits... [Continue Reading]
2000-2007 The "Virtual" Storage - SAN Virtualization Appliance Years
First of all thanks again for all the feedback regarding this series of posts, great that people are enjoying a bit of a history lesson, or even a reminder into your own histories!
So where was I... The Hursley... [Continue Reading]
There has been a lot of twitter banter, and blog posts about Tiering. Netapp claiming you don't need
to tier, EMC and IBM saying tiering is important and 3Par Farley going so far as to say that Netapp
can't do tiering easily, hence their response, and discussion of PAM being the way to resolve.... [Continue Reading]
A couple of weeks back I got together with Nigel and Rick over at Infosmack , spending some time discussing what got me into computing, how I ended up in storage and what its like to work in IBM. I have to admit that I did go and get my old BBC Model B out the attic and have a night or too messing... [Continue Reading]
Cornerstone #5 The potential to increase system performance While this topic directly corresponds with ‘Cornerstone #5’ it does also contribute #2 Simplification of storage management and #4 Increased storage utilization Pooling and Striping Most enterprise level controllers, the likes of DS8000,... [Continue Reading]
It was nice to have a day back in the office today, the last couple of weeks have gone by in somewhat of a blurr, with several offsite customer visits, several more visiting Hursley, my vLab sesson at IP expo in London , then last week in Germany at the SVC User Group in Mainz and finally all... [Continue Reading]
As you may or may not have seen, IBM has agreed to acquire Texas Memory Systems : http://www-03.ibm.com/press/us/en/pressrelease/38594.wss This has many implications (all good) for SVC, Storwize V7000, and Pure Systems. Better integration with existing RamSan products, and of course integrated... [Continue Reading]
Its been a while since I opened up this blog.forum for anything you wanted to ask.... IBM has been in the tape and disk market for more than 60 of its 100 years... so where do we think its going? What do you think? and where do you see SVC and the new V7000 fit in your needs? What do you want from... [Continue Reading]
Since my blog was moved from the old Developerworks site into the myDeveloperWorks framework I've been trying to get some widgets back and reset the theme. It seemed like beyond the scope of what the interface the new framework provides... until I found the hidden menu that appears when you change... [Continue Reading]
As I promised yesterday this post is devoted to the technical details behind the new Space-Efficient Virtual Disk (SEV) and Space-Efficient FlashCopy (SEFC) functions available for no extra charge upon upgrade to the 4.3.0 software release of SVC. This post covers : SEV Implementation Details SEV... [Continue Reading]
At the risk of re-gurgitating recent Storage benchmarketing scars and rumblings, its probably escaped most people that we just published another Storwize V7000 SPC-1 benchmark. Why another I hear you ask, well the first one we published was back in November when the product first GA'd.
However, we... [Continue Reading]
Looking back through my posts its been some months since I last opened the floor to you all, so here is you chance, a free floor. Ask anything you like, about SVC of course, but if I don't know I'm sure I know someone that will. Recently I've heard some quite elaborate FUD from the usual suspects,... [Continue Reading]
I wrote this a few weeks back - was waiting for the right time to post - and for once it seems Hu and I are coming from the same place!
Its likely a lot of my regulars have heard of Yotta Yotta. To all extents and purposes they produced and interesting SAN cache prototype. It used lazy... [Continue Reading]
IBM System Storage Technical User Group Webinar IBM SAN Volume Controller (SVC) Implementation Best Practices Join us for a Webinar on October 14 Space is limited. Reserve your Webinar seat now at: https://www1.gotomeeting.com/register/988779121 You are invited to attend this... [Continue Reading]
While googling I spotted an interesting topic from Chris, discussing the application of SATA drives in the enterprise. Quite rightly for years most vendors have been telling their customers that SATA is no replacement for SCSI or Fibre-Channel enterprise class disks. I don't know enough about the... [Continue Reading]
When Nigel asked the question about IBM's age in Infosmack 101 I was initially amazed hat everyone didn't instantly know that IBM is 100 this years young this year, next week infact.
I guess internally we've had a lot more press about this than there has been externally. Anyway, on 16th June... [Continue Reading]
Just a quick post to provide a link to the first batch of ISV Storwize V7000 deployment papers available for download now : Deploying Oracle 11g RAC Release 2 with IBM Storwize V7000 on Red Hat Enterprise Linux Practice guide: Backup and restore of native Oracle Database solutions using IBM Tivoli... [Continue Reading]
Hi all, lots of posts coming I promise, lets start with the most pressing, the next UK SVC/V7000 user group meeting. Open of course to end users from across the globe : Where and when : 11th July 2012 at IBM Hursley Park, Winchester Abstract : During the day you will be able to informally... [Continue Reading]
IBM introduced smarter storage for midrange storage when we brought you the Stowize V7000, delivering enterprise level features, functions and availability to our midrange storage products. Please join us on November 6th at 10:45am US EST for a virtual briefing covering IBM's midrange storage... [Continue Reading]
On the 23rd and 24th July IBM invites you to attend The Dynamic Infrastructure Worldwide Virtual Forum an online event where you will be able to : Attend interactive sessions of your choice; Visit product
exhibits; Get your questions answered; and Join the live chat with experts
... [Continue Reading]
Following last Septembers "Information Infrastructure" launch, IBM today announced wave two subtitled Dynamic Infrastructure . The press release covers some of the higher level details, and a new "DI" portal has been created on the IBM website. From a disk and storage perspective the DS8000 gets... [Continue Reading]
Just a quick one today to let you know the Storwize V7000 Infocenter is now online, including the online eLearning videos that are embedded in the new GUI. http://publib.boulder.ibm.com/infocenter/storwize/ic/index.jsp For the eLearning, click on the "Learning" tab in the main window.
So far I have concentrated on the hardware side of the new SVC 5.1 release, thats probably because after
the work I did with IBM Almaden Research last year on Project Quicksilver, I became the architect for
the sub-SVC project to add SSD support to SVC. The tecnology demo set the scene and... [Continue Reading]
As you may have noticed, they've moved us all over to the new MyDeveloperWorks website. Still getting to grips with it myself, need to get my profile pics and stuff copied over, but the redirect URL is in place already!!! All my hit counts are gone, the technorati score and everything else... [Continue Reading]
My posts from last week have been generating a huge amount of interest, with customers both existing an prospective seeing that what we have done with SVC 5.1 and our intergrated SSD support is much more of a game changer than EMC's "bolt them into the array" approach. While IBM has the same... [Continue Reading]
Last week I had a couple of meetings in Manchester (UK) with some SVC and V7000 end users, as well as the chance to pop in and say hi to our team in the IBM Manchester labs. About two days before heading up the M6 I was asked if I'd like to join in a roundtable session with UKFast - discussing the... [Continue Reading]
I, like a lot of you that take the time out of your lives to read blog ramblings, you probably have your top 3 or 4 authors that you will read no matter what they say - maybe the next 10 that you read just the title, and based on the grab line, may or may not read, then the others that may simply... [Continue Reading]
You may have already seen that SVC has yet again set a new world record benchmark when it comes to the Storage Performance Council's SPC-1 benchmark.
The initial planning called for a full eight node test - as we normally do, and the manufacturing requests were put in to setup the 4000+ HDD... [Continue Reading]
just a quick one... In every day life, we have appliances, or white goods, simple and easy to use, they do the job we need of them... In IT... most things are custom... not any more Please do take the time to sign up to the April 11th webcast - it may not be going to crash live blogging, but... [Continue Reading]
As most people are aware (see Barry's post) we just announced the Storwize V5000. It fits neatly between the Storwize V3700 and the V7000.
And of course no product is complete without an accompanying IBM Redbook.
So, here goes:
One new one:
... [Continue Reading]
I’ve been traveling quite a bit over the last couple of months, both business and pleasure. Large amounts of this, especially the business travel has been in the car where I’ve been enjoying the use of the USB port in the glove box to upload mp3 files to the inbuilt flash drive in the car. Yes even... [Continue Reading]
Well I'm almost recovered from the hectic day yesterday. My day started with the train from Southampton at 6:30am to get up to London in time to prep before the first session of the day.
Before I get too far, thanks to all that came along to the UK Launch event at Tate Britain - it was great to... [Continue Reading]
The "modular monolith" has arrived. Oh how the EMC spin doctors must have jumped for joy when they realised the next version of the almost 20 year old Symmetrix family, the DMX-5 could also mean DMX-V in roman numerals. Better still lets try and jazz it up furter, how about DMX V-"Max". Oh how... [Continue Reading]
So before Mr Burke, Chuck or the zilla get in there with the excuses let me have a guess at what's coming : They deliberately mis-configured it Its not a true comparison Its not a real life workload Its all about the number of drives ad infinitum... I am of course talking about the latest... [Continue Reading]
For the last few years we have often talked about 'flexible hardware' options for SVC. While we have offered the internal SAS HBA and SSD attachment within the nodes, and a 10Gbit iSCSI/FCoE capable upgrade, we've never quite made it to true flexible hardware, with respect to Fibre... [Continue Reading]
The "Shark" and FC-AL Years - 1998-present
Last time I briefly covered the Hursley Storage team's work on the 7133 - Serial Storage Architecture products. Thanks for all the emails about this, and I'm glad people still remember it - fondly?! Those screwdrivers - and Martin, i think... [Continue Reading]
Hi all, Happy New Year (are we almost in February already!)
This is just a quick heads up, the next UK based SVC, Storwize family User Group meeting is planned for the 8th of May 2013. To register, see here :... [Continue Reading]
It depends... I've been heavily involved with the soon to be published 'SVC Best Practices and Performance' Redbook - I'll post a link as soon as the book is available, but it struck me that when quizzed by the writers for an opinion on X or Y that I found myself starting the reply with... "Well...... [Continue Reading]
After a couple of weeks of car hell, that resulted in the entire removal of the intake manifold, just to get to the darn crappy sensor that had packed up (and Land Rover informed me was the 3rd re-design - in any other business that would mean ' 2x faulty design) but anyway, thanks Geoff for the... [Continue Reading]
I know its been a long time since I posted the first to parts in my "optimal performance" series, and I've been promising parts 3 and 4 for some time, but they are more or less written - well the basic information has been distilled into a presentation...
The world... [Continue Reading]
So at last I can explain one of the reasons why we've all been so busy for the last six months with the somewhat landmark 4.3.0 release of our SVC software. Its been a while since we released a new I/O function, in fact over 18 months since GlobalMirror was released, but this time we have three.... [Continue Reading]
Yet another couple of weeks go by. July is our busy month at home and with family. 4 birthdays (including my own yesterday), 1 anniversary, and of course the start of the school holidays. For those that follow me on twitter and facebook, the Millenium Falcon was an epic Lego project for Callum and... [Continue Reading]
I still haven't finished sorting out the photos from the German SVC User Group session I attended last month, but here is your chance to come and visit us in IBM Hursley, the home of SVC development.
This event is open to SVC users, primarily in the UK, however if you fancy a trip to the UK in... [Continue Reading]
Just a quick post to let those interested know that the [SVC Best Practices and Performance Guidelines] Redbook has just been made publicly available on the IBM Redbooks website . Many thanks to Jon Tate and his team of able (and pestering) technical writers for all their hard work. Jon and I spent... [Continue Reading]
Chris posted an interesting solution to provide 3DC disaster recovery , yet only having local virtualization devices. I posted a couple of responses to this question, and commented that this is a complex area of I/O flow and I would describe here how SVC ensures the remote site is - what we call -... [Continue Reading]
I've just been through some of our detailed results for 4Q, given that we only announced availability of the new CF8 hardware back in November and exceeded expectations with their adoption. Over the quarter Tivoli Storage Software, which SVC comes under, saw double digit growth.
The up-take of... [Continue Reading]
About two years ago when our DVD player packed up we splashed out on a mid-range Sony DVD-R to replace the DVD player and the old VHS video recorder under the TV. This proved quite useful in finally putting those home movies onto DVD and saving the odd film for future viewing. Not to mention... [Continue Reading]
In part2 of this "HiW" - How it Works - discussion of SVC, I look at how you can take an existing SAN infrastructure and Virtualize it. Import your Data Its likely that today you have a SAN of some kind. It maybe a couple of 32 port switches, or it maybe a pair (or more) of enterprise class... [Continue Reading]
I just wanted to post a quick thanks to everyone that took the time out of their day jobs to come to Hursley yesterday for the User Group sessions. I'm hoping that everyone got as much as we did out of the day and it was great to see so many (not just UK) visitors. I've already started pushing... [Continue Reading]
Funny, I had been thinking about blogging about a customer visit I had this week, primarily a new SVC user wanting to discuss and go into some deeper technical insight into the product. I enjoy these days as its a chance to talk techy with someone who is actually using and hopefully benefiting from... [Continue Reading]