Podcast: SXSWi - The art of community with Rachel Happe
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Rawn Shah put me in touch with Rachel Happe, Principle and Co-Founder of The Community Roundtable, a virtual table where social media, community, and social business practitioners network, learn, and further the discipline of community management. Rachel talks about the art of fostering, encouraging and managing a community, something that is inherently non-hierarchical but which is the lifeblood of a business.
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