dW Interviews: Jeffrey Douglas on the current tools for fraud detection
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Enterprise Content Management Solutions Jeffrey Douglas joins me to talk about online fraud today: What it costs the consumer (ultimately!) and how sophisticated it can be.
Jeffrey explains the factors that have made fraud so visible -- the recession, a more consumer-oriented knowledge of risk and compliance, even the propensity of terrorist organizations to fund activities via fraud. He parses the differences and similarities between what individuals deal with and what companies deal with in online fraud. Then he talks about key challenges of the process for effective intelligent investigation:
Jeffrey also discusses the tools IBM provides to help in this area: IBM Content Analytics, IBM Case Manager, and i2. 10:44
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