CRC - The watchdog of the physical realm
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Many of you (at least many of the few really reading this stuff) may already know what CRC is. But I think it doesn't hurt to have a short recap. CRC means Cyclic Redundancy Check and can be used as an error detection technique. Basically it calculates a kind of hash value that tends to be very different if you change one or more bits in the original data. Beside of that it's quite easy to implement. I once wrote a CRC algorithm in assembler (but for the Intel 8008) during my study and it was a nice exercise for optimization.
What has that got to do with SAN?
In Fibre Channel we calculate a CRC value for each frame and store it as the next-to-last 4 bytes before the actual end of frame (EOF). The recipient will read the frame bit by bit and meanwhile it calculates the CRC value by itself. Reaching the end of the frame it knows if the CRC value stored there matches the content of the frame. If this is not the case, it knows that there was at least one bit error and it is supposed to be corrupted and thus can be dropped. Now if the recipient is a switch the next thing to happen depends on which frame forwarding method is used:
The switch reads the whole frame into one of its ingress ("incoming") buffers and checks the CRC value. If the frame is corrupted the switch drops it. It's up to the destination device to recognize that a frame is missing and at least the initiator will track the open exchange and starts error recovery as soon as time-out values are reached. Many of the Cisco MDS 9000 switches work this way. It ensures that the network is not stressed with frames that are corrupted anyway, but it's accompanied with a higher latency. From a troubleshooting point of view the link connected to the port reporting CRC errors is most probably the faulty one.
To decrease this latency the switch could just read in the destination address and as soon as that one is confirmed to be zoned with the source connected to the F-port (a really quick look into the so called CAM-table stored within the ASIC) it goes directly on the way towards the destination. So if everything works fine - enough buffer-credits are available - the frame's header is already on the next link before the switch even read the CRC value. The frame will travel the whole path to the destination device even though it's a corrupted frame and all switches it passes will recognize that this frame is corrupted. Brocade switches work this way. As soon as the corrupted frame reaches the destination, it will be dropped.
Regardless which method is used, the CRC value remains just an error detection and most probably the whole exchange has to be aborted and repeated anyway.
So how to troubleshoot CRC errors on Brocade switches then?
If you would only have a counter for CRC errors, you would be in trouble now. Because if all switches along the path increase their CRC error counter for this frame, how would you know which one is really broken? If you have multiple broken links in a huge SAN, this could turn ugly. But there are 2 additional counters for you:
switchi:admin> porterrshow frames enc crc crc too too bad enc disc link loss loss frjt fbsy tx rx in err g_eof shrt long eof out c3 fail sync sig ====
Port 1 shows a link with classical bit errors. You see CRC errors and also enc in errors. Along with them you see crc g_eof. Everything as expected. Just go ahead and and check / clean / replace the cable and/or SFPs. There are some tests you could do to determine which one is broken like "porttest" and "spinfab".
Port 2 is a typical example of an ISL with forwarded CRC errors. This ISL itself is error-free. It just transported some previously corrupted frames (crc err but no enc in) which were already "tagged" as corrupted, hence no crc g_eof increases.
Port 3 is a bit tricky now. If you just rely on crc g_eof it seems to be a victim of forwarded CRC errors, too. But that's not the case. Actually they were broken in a manner that the end of the frame was not detected properly, so too long an bad eof is increased. Best practice: Stick with the enc in counter. It still shows that the link indeed generates errors.
Hold on, Help is on the way!
Now with 16G FC as state of the art things changed a bit. It uses a new encoding method and it comes with a forward error correction (FEC) feature. Brocade provides this with its FabricOS v7.0x on the 16G links. It will be able to correct up to 11 bits in a full FC frame. FEC is not really highlighted or specially standing out in their courses and release notes, but in my opinion this thing is a game changer! Eleven bit errors within one frame! Based on the ratio between enc in and crc err - which basically shows how many bit errors you have in a frame on the average - we see so far, I assume this to just solve over 90% of the physical problems we have in SANs today. Without the end-device-driven error recovery which takes ages in Fibre Channel terms. Less aborts, less time-outs, less slow drain devices because of physical problems! If this works as intended SANs will reach a new level of reliability.
So let's see how this turns out in the future. It might be a bright one! :o)