Now that there's a major push from Notes/Domino development teams for a new release of Notes / Domino, titled V10 sometime this year, and a road-map for #Domino2025 and beyond, I would like to put forward my 3 top asks for the Notes Client. I do want to add a disclaimer that I was, in the past, part of the development team for Notes Client so I do have a lot of internal knowledge of the client, the code and of course a lot of customer pain points while working with customers. Some of those pain points were addressed in earlier releases.
I am putting this forward to ensure that as the team looks at adding newer features and making the client more attractive, we do not lose sight of some core asks. So here they are:
- Client should successfully install 100% of the time (0% installation failure rate). - In the past, we have seen some Notes Client installation failures leading to the customer dissatisfaction. This has now been addressed in later fix-packs. As newer features are added, including moving to the newer version of Eclipse, it's critical that this remains the at the top of the list for the team. With Notes/Domino being used in large enterprises, this becomes even more crucial when deploying the Notes Client for 20000+ users. I do understand that an 'auto-update' like mechanism is planned so the client gets automatically upgraded to the latest release, but even then, installation must always succeed and fail only in very remote situations.
- Reliability - Make the client robust. Put more emphasis on robustness to ensure no crashes
- Performance - Notes Client should install fast, should start up quickly and be zippy in the operation.
The above 3 asks should not be overlooked as new features are added. Enough time should be allocated to ensure the product - Notes Client V10 - meets the above 3 requirements. Even if 1 of the above 3 requirement is missed, adoption of the release will suffer. I am sure everyone reading this note has many other features in your list, but I am also doubly sure that you will agree with me on the above top-3 requirements. Feel free to add your comments to this post. In the subsequent post, I plan to outline my thoughts on what would help Notes Client bring about a complete change in how people perceive it.