Quality is everyone's job. None of us is as strong as all of us. You've heard the catch phrases. In quality software engineering, they are true. One of the purposes of this blog is to open the conversation about quality to
all customers and partners, regardless of which generation they belong to and how much experience they have with our software. I once hired an intern, who discovered a key flaw in a major test harness less than a week after she started. And this was a harness used by an experienced team for years. A fresh set of eyes can some times question things which the experienced eye has learned to accept uncritically. Everybody is invited to share insight and ideas via comments in this blog. Here is an interesting article in Forbes magazine by an IBMer explaining the imperative and challenges of networking across generations: http://www.forbes.com/2010/07/14/networking-social-media-employees-leadership-managing-ibm.html in the enterprise. His overview of differences in approach by three generations is illustrative, though obviously not every individual fits their generation's description. It's particularly important in the field of quality that we don't let generational differences in approach stand in the way. We approach software differently. To me, it's a perfectly normal, rational act to open up a 'manual' to figure out how a particular piece of software works. Most millenials would never dream of doing that. So I need feedback from all generations to ensure we offer a compelling user or administrator experience for each generation.