Following are the top ten technotes our TSEs shared with you over April to help resolve your Focal Point, Change, and Quality Manager PMRs. Are you running into any of the same issues as well? If so, check out these technotes and let us know if they helped solve your issues too!
Rational Change Top 10
4031500 Rational Change Fix Pack 6 (18.104.22.168) for 5.2
1324472 Configuring Change to use the hostname instead of the IP address
Beginning September 24, 2012, you can now search, subscribe to and track the progress of Rational Focal Point, Rational Rhapsody, Rational DOORS, and DOORS Web Access defects using the open APAR records published to the web. This is all part of the roll out for publishing of Open APARs to the Web for the products noted:
Recycle, reuse! Presented here are the top reused docs for February, 2012 for three products: Rational Change, Rational Focal Point, and Rational Quality Manager. These are the docs which were used most often to helped solve your reported cases (PMRs) over the month for these three products. We figure if our TSEs are using these docs to help you, then it stands to reason that more of you who aren't calling in can also use these to help solve your issues as well!
We all know how useful videos on Youtube can be for learning about our Rational products, be it usage, what's new in a release, or even high level process. Our Rational Education group has been a great provider of a lot of these viddeos already, and now they've gone a step further.... Check out the following link to review a series of playlists, organized by product, to help you find the info you need across the various Youtube accounts:
IBM Rational Education (IBMRationalUE on YouTube) has been busy recently, building a solid five part series covering the varying aspects of integrating Rational Focal Point with Rational Solution for CLM. This five part video series shows you how to:
Configure the integration between IBM Rational Focal Point and Rational Solution for Collaborative Lifecycle Management (CLM)
Publish business needs to the Requirement Management and Change and Configuration Management applications
Investment Analysis in Rational Focal Point- Watch this demonstration to learn the process of building a financial model of expected cost and estimated benefits of a project over time and perform the investment analysis in Rational Focal Point.
The numbers are in once again! Here is the top content for Rational Change, Focal Point, and Quality Manager based on reuse by our Support Engineers to help solve PMRs over the month of June. As an admin or user of Change, Focal Point, or Quality Manager, I'm sure you'll find some great information in there to help solve some issues you've run into or determine upgrade paths as well!
We're always working to bring you deeper value to the products you use. From our support perspective, this doesn't just mean troubleshooting tips or solutions to errors. It also means larger implementation content and best practices! Helping you avoid issues by highlighting best practices before trouble is seen is just another of those ways we help make sure you are as successful with these products as you need to be! That's exactly why we bring you this periodic series of rollups form our developerWorks community and libraries... that in mind, here's last week's articles live on developerWorks Rational:
Adapt enterprise architecture to cloud services: Using a hybrid SaaS By Fabio Castiglioni, Client Technical Advisor, IBM, Italy Fabio Castiglioni uses a hybrid software as a service (SaaS) example to show how to use enterprise architecture (EA) to specify requirements for a public cloud service. By using EA notations and IBM Rational System Architect, IT architects can communicate the value of cloud services to all types of stakeholders Product: IBM Rational System Architect
Get CLM benefits with Rational System Architect by using OSLC By Wolfram Richter, Certified IT Specialist, IBM, Germany IBM Rational System Architect Version 11.4 is based on different technology and architecture than the 2012 versions of the Rational applications that work with Collaborative Lifecycle Management (CLM). Wolfram Richter explains how to use Open Services for Lifecycle Collaboration, or OSLC, to integrate them so that all applications work together seamlessly. Product: IBM Rational System Architect
Reuse Investment Analysis settings in Rational Focal Point By Björn Kylberg, Senior Software Developer, IBM, Sweden With IBM Rational Focal Point Version 6.5.2, you can create templates that are based on your Investment Analysis component settings so you can reuse those settings, rather than start over each time. Björn Kylberg explains how to create the templates and how to use them. Product: IBM Rational Focal Point
Last week we also highlighted the following items on our developerWorks Rational home page and product pages that you may find of interest.
Featured download: Rational Rhapsody V8 editions now available: Multiple editions of Rational Rhapsody V8, which help systems engineers and embedded software developers, analyze, design, develop, test, and deliver embedded, real-time systems and software, are now available a for trial download on developerWorks. http://www.ibm.com/developerworks/downloads/r/rhapsodydeveloper/index.html
Every week I am amazed at how much new and deeply technical content comes through the developerWorks streams. And of course, last week was no different... the following are the cool new bits of content that went live on developerWorks Rational last week:
Save time by pre-filling OSLC resource creation fields in Rational Change By: Neeraja Vishwanathapura (firstname.lastname@example.org), Senior Software Engineer, IBM Open Services for Lifecycle Collaboration (OSLC) service providers can receive POST requests that contain change request resource definitions. They retrieve a URI that represents the embedded page to be used. Save time with this sample code that pre-fills resource creation fields. Products: Rational Change, Rational Quality Manager
Global and Workspace admin permission differences in Rational Focal Point By: Anurag Saraf (email@example.com), Senior Staff Software Engineer, IBM Global Administrator and Workspace Administrator permissions in Rational Focal Point allow different kinds of access and capabilities. Anurag Saraf explains what actions each of these admin roles can perform at global and workspace levels. Product: Rational Focal Point
Minimum IBM Rational DOORS Web Access installation By: Lee J. Byrnes (firstname.lastname@example.org), Load, Performance, and Security Tester, IBM This is the minimum suggested set up for IBM DOORS Web Access software, because each tier has specific requirements to operate successfully. Lee Byrnes explains the requirements and the reasoning behind them. Product: Rational DOORS
Managing parallel development with Rational Team Concert By: Mark Roberts (email@example.com), Technical Consultant, IBM Need help improving your approach to parallel development? Or, are you new to Rational Team Concert? If so, this article is for you. Product: Rational Team Concert
We are pleased to feature Contributing Author Anurag Saraf
Anurag Saraf is a Rational Tools Administrator in the IBM Software Labs in Pune, India. He works with the IBM Systems and Technology group in Rochester, Minnesota, USA, and supports their Rational tools environment, which includes Rational Focal Point, ClearQuest, RequisitePro, and ClearCase. He has been with IBM for six years. Apart from work, he enjoys travelling, playing cricket and badminton, and exploring new places and restaurants. He also invests time in learning new IBM tools.
You won't want to miss the following items that went live last week on developerWorks Rational! From articles to trials to webcasts, to featured authors, you'll find the best information right here:
Rational Focal Point 6.6 OSLC service provider capabilities
Vipin Kumar Agrawal, Senior Staff Software Engineer, I.B.M.
Learn how to leverage the new OSLC service provider capabilities of Focal Point. Vipin Agrawal shows you how to use Delegated Resource to create and select artifacts, and use rich hover text to preview more details, and more.
Product: IBM Rational Focal Point
Best practices for systems and software development
By: Dr Graham Bleakley, Rational Principal Consultant, IBM, Keith Collyer, PhD, Senior Solution Manager, Electronics and Medical Devices Industry Solutions, IBM, and Joanne L. Scouler, Curriculum Architect, IBM
Learn how to leverage best practices for systems and software development. The article covers specific industry solutions and explains how they support regulatory standards.
Products: IBM Rational Team Concert, IBM Rational Method Composer
IBM Rational solution for systems and software engineering
The IBM Rational solution for systems and software engineering is an integrated solution helping teams to specify, design, implement and validate complex products and the software that powers them. It offers an integrated set of capabilities to enable you to predictably deliver competitive, high-quality products while meeting regulatory and compliance requirements. To evaluate, try the exercises.
Richa Awasthy lives in Sydney, Australia and works with the IBM Asia Pacific Support Team at the Cumberland State Forest office. She is committed to helping you succeed in your job. She actively blogs, participates in forum activity, and writes developerWorks articles. Her career at IBM began in 2006 when she started as a developer. Now, several years later, she has experience with Rational Functional Tester, Rational Integration Tester, and Flex application testing. Not one to stop there, Richa is now learning about DB2. In her spare time, Richa enjoys reading with a cup of coffee in hand and music playing in the background. Saving the environment is another interest of hers. Sounds like Richa is set to conquer the world. Richa's developerWorks portfolio
I'm constantly amazed at the great information our developerWorks authors produce on such a consistent basis. To prove that point, here are the latest articles from the past week that have gone live on developerWorks Rational:
Develop reliable software with DevOps
By: Bob Aiello, Consultant and Technical editor, CM Best Practices Consulting (Division of Yellow Spider, Inc) and Leslie Sachs, COO, Yellow Spider, Inc.
Bob Aiello and Leslie Sachs teach you how to create reliable systems using principles and practices that are emerging as part of DevOps.
Products: IBM Rational Requirements Composer, IBM Rational Focal Point
A macro-pattern for public sector systems architecture
By: Jan K. Gravesen, Executive Architect, IBM
Jan Graveson gives you a common systems architecture pattern to help you accelerate the design of new systems architectures for the public sector.
Product: IBM Rational System Architect
JazzHub: Collborate in the cloud in less than 10 minutes
By: Jean-Louis Maréchaux, Worldwide Technical Enablement Lead, IBM and Fariz Saracevic, Lifecycle Scenario Architect, IBM
Jean-Louis Maréchaux and Fariz Saracevic take you on a tour of Jazz Hub in this scenario-based article. With Jazz Hub your team will quickly and easily collaborate on projects.
What's new in IBM Rational Application Developer V9.0 Portal Tools
By: Mansi Gaba, Staff Software Engineer, IBM
Mansi Gaba introduces you to the new and enhanced features. Support for jQuery tooling, the Maven framework, Mac OS, and simplified Dojo mobile view creation are some of the top improvements.
Product: IBM Rational Application Developer
Of course we know you like the deeper technical content too, so here's the articles that went live on developerWorks Rational this week:
Design message and service definitions based energy industry CIM standards By Darrell R. Schrag, Jr. (firstname.lastname@example.org), Senior Consulting Specialist, IBM There is little guidance for adapting an energy industry information model to message and service definitions for SOA messaging. This process uses Rational Software Architect extensions to guide definitions, based on the International Electrotechnical Commission's Common Information Model (IEC CIM). Product: Rational Software Architect
Improve portfolio management with new IBM Rational Focal Point integrations By Karthikeyan Dakshinamurthy (email@example.com), Senior Software Engineer, IBM IBM Rational Focal Point 6.5.1 and later integrate with Collaborative Lifecycle Management (CLM) applications to give you many more capabilities for decision-making throughout software development and project lifecycles. This article covers what, why, and how to take advantage of CLM applications. Product: Rational Focal Point
Synchronize CMVC and Rational Team Concert data to get benefits of both By Megha Mittal (firstname.lastname@example.org), Staff Software Engineer, IBM and Ankur Sharma (email@example.com), Staff Software Engineer, IBM IBM Configuration Management Version Control (CMVC) has been superseded by newer Rational software, including Rational Team Concert. The tutorial explains how to integrate the two repositories in mainframe systems. It includes sample code to make syncing periodically even easier. Product: Rational Team Concert
This week developerWorks Rational is also highlighting the following items on our home page that you may find of interest.
What's new in IBM Rational Quality Manager 4.0 IBM Rational Quality Manager 4.0 improves the browser interface and introduces new ways to record test scripts, upgrade, and customize, plus new reports and capabilities for distributed testing, automatic selection of test machines, and quite a bit more. Pramod Chandoria gives you the details on the most noteworthy new features.
Data import, export, and update in Rational Focal Point Importing, exporting, and updating a large volume of complex data is an essential but resource-intensive operation in IBM Rational Focal Point. Karthikeyan Dakshinamurthy and Sreejith Nishanth give an overview of various methods, guidelines to follow, and how to save time during these operations.
We are also highlighting the following items on the developerWorks Rational home page and product pages that you may find of interest:
It has been a couple weeks since I last posted a dW highlight here. I even went back and checked to see if these were valuable to you all, and judging from the visits, I'd say you do indeed enjoy the visibility to some solid articles and author highlights. So, without further ado, the following items went live on developerWorks Rational this week:
Establish a mature requirements management process to cut costs By Ulrike Vauth, Business Architect, IBM (Germany) Curtailing unexpected costs in IT projects can depend on the maturity of requirements management. Ulrike Vauth explains how IBM consultants used Rational Requirements Composer and Rational Team Concert to help a customer establish a stable and mature process. Products: Rational Requirements Composer, Rational Team Concert
Step-by-step guide to creating Rational Focal Point reports By Anurag Saraf, Senior Staff Software Engineer, Rational Tools Administrator, IBM (India) Get an overview of how to create basic reports within IBM Rational Focal Point. Anurag Saraf gives you step-by-step instructions for using the customizable, built-in report generator. Products: Rational Focal Point
Engineers must think more like psychologists to succeed in software engineering By Marília Coelho, IT Specialist, IBM (Brazil) In software development, Einstein's advice to invest time in understanding the problem first can be a problem in itself, says the Marilia Coelho, even though software engineers understand the need. She suggests the psychological, human nature reasons for why this happens and offers solutions. Product: Rational Requirements Composer
We are pleased to feature Contributing Author Amy Silberbauer
Amy Silberbauer describes herself as an evangelist for ensuring that customers realize value from their software investments, rather than letting software go unused. She is passionate about IBM solutions for establishing modern development environments and understanding how to make informed decisions about application modernization. Amy is currently the Rational Industry Solutions architect lead and a member of the Unleash the Labs team, specializing in enterprise modernization, service-oriented architecture, and business process management solutions. She has been with IBM for 25 years, with 22 of those years in software development. When she is not evangelizing at work, she enjoys fishing in bass tournaments with her husband and working on home renovation projects.
We're back from Innovate, IBM's Technical Summit and on the tails of our mid-year release cycles. Even with the busy schedules this past month, our authors are still committed to getting you the best information we can to help you be successful with our products an in your daily work. To that end, here's the articles, featured downloads and upcoming webcasts that went live on developerWorks Rational recently:
Find out for yourself: 7 new video demonstrations
Special-focus narrated demonstrations of five Rational software applications: Rational DOORS Next Generation features and administration, Rational Requirements Composer user and project admin, Rational Rhapsody models with Rational Publishing Engine reports, business-critical uses of Rational Focal Point
Simplify user management for Collaborative Lifecycle Management applications By: Pranab Agarwal, Advisory Software Engineer, IBM and Navneet R. Srivastava, Senior Staff Software Engineer, IBM
Integrate the Jazz Team Server for Collaborative Lifecycle Management applications with Rational Directory Server for common directory services Product: IBM Rational Requirements Composer, IBM Rational Quality Manager, IBM Rational Team Concert
Server-side mobile application development with IBM Worklight: Parts 1-4 By: Bhargav Perepa, WebSphere Architect and IT Specialist, IBM
Bhargav Perepa explains how to use IBM® Rational® Application Developer for WebSphere® Software and IBM® Worklight together to develop applications for mobile devices that run Android, iOS, BlackBerry, and Microsoft Windows Metro operating systems Product: IBM Rational Application Developer for WebSphere Software
Configure Rational Team Concert to build ISPF Dialog Tag Language components By: Liam Doherty, Rational Team Concert Enterprise Extensions Architect, IBM
Many Rational customers use IBM Interactive System Productivity Facility (ISPF) Dialog Tag Language (DTL) on IBM z/OS systems to define and create their ISPF panels and messages. Invoking the ISPF DTL conversion utility requires different steps in the setup of the language definitions and translators in Rational Team Concert. Liam Doherty explains those steps. Product: IBM Rational Team Concert
Using PHP and cURL for server-side caching of dynamic web pages By: Igor Todorovski, Software Developer, IBM, Nancy Wang, Software Developer, IBM, and Leon Kiriliuk, Test Manager, IBM
Leon Kiriliuk, Igor Todorovski, and Nancy Wang explain how they save a substantial amount of processing and load time by using PHP and cURL to cache dynamic web pages on the server. Their method caches session variables, as well as the HTML. Products and technologies: C/C++ Compiler, COBOL, Fortran Compiler
The Rational solution for Collaborative Lifecycle Management is a set of seamlessly integrated applications that work together as one: IBM® Rational Team Concert, IBM® Rational® Quality Manager, and IBM® Rational® Requirements Composer.