Rational Developer for System z & i (v9.0): Default font change - This article details the steps needed in order to successfully change fonts within the RSE view.
By default eclipse uses the O.S. default font, therefore the windows default font has to be changed to the desired font which will result in the eclipse fonts being updated.
To change the Windows default font follow the steps below.
1. On the Windows 7 O.S. click on 'Start, type 'Color scheme' and select Change window colors and metrics.
2. Window Color and Appearance panel opens.
3. Click the cursor on 'Message Text' which will display Message Box under Item:
4. Select the desired Font, Size and Color, Apply & OK.
5. Note the eclipse default font has also updated as shown here:
Rational Performance Tester (RPT) 8.5.x and below used to have Citrix and SAP protocols, which needed separate recording of HTTP component and Citrix and SAP component, which were put in a single user group and executed. This meant the test execution of the HTTP and Citrix / SAP components were not possible.
But, in RPT 8.6 version both HTTP and Citrix / SAP components can be recorded at a single go. Hence the script recorded can be played back directly rather than creating a test schedule just to run a single script.
During regeneration as well, multiple protocols can be used to generate a single script.
In Rational Performance Tester (RPT) 8.6, new feature has been implemented with respect to datapool substitution in the Page Title. As and when the page title is executed during the run the datapool candidate is replaced with the iteration number.
For example, as shown below. The Page title has a datapool candidate named 'Test'.
Here every time the page is executed the datapool candidate will be replaced by a number during reporting. Hence in the report page counters for each page during each indivisual run can be got.
This will help identify the performance related issues with respect to the indivisual page on each run.
The main bar graphs that the default RPT reports shows, does not include script aborts which may occur during execution.
The 'exit on error' that can be set at the schedule, or script level, are not showed in the report. This will make RPT display 100% success during test run, even if there are issues with respect to the script aborts with respect to the test run.
The result is that each and every request can be failing, but the bar graphs show 100% success.
Fix Central allows you to search, select, order, and download fixes to your system with a choice of delivery options. Fixes provide changes to your software, Licensed Internal Code, or machine code that fix known problems, add new function, and keep your system, software, or Hardware Management Console operating efficiently.
Fix Central has been designed to make it easy to find and obtain fixes by providing multiple search and ordering options.
These include the following:
Search by APAR or SPR identifier
Search by Fix ID
Search by arbitrary text
Search for recommended groups
Limit search results by category, product, release, and platform
Include prerequisite and corequisite fixes
Download using Download Director, HTTP, or FTP
The following are common fix related terms used in Fix Central:
Group: A collection of related fixes created for our customers’ convenience. For example, they may be fixes that IBM recommends most customers install for a specified level of the product (that is, the release of the product on a specified operating system), or for a particular solution, involving updates to more than one product. This collection is a reference to these fixes, but not an actual repackaging of those fixes.
Fix Pack: A cumulative collection of all fixes available to registered customers since the last release of the product. It can include fixes that have not been previously released and can span multiple products or components. Usually, a fix pack can be applied on top of any earlier maintenance.
Refresh Pack: A cumulative collection of all of the function and fixes that have been made available since the last major release of the product. The function and fixes might not have been previously released, and they can span multiple products or components. A refresh pack can be usually be applied on top of any earlier maintenance.
Interim Fixes: A tested and verified fix. It can contain fixes for one or more product defects (APARs). If a given fix is listed in a fix pack for the affected product, we recommend that the fix pack be applied, rather than the interim fix. However, there may be cases where your situation calls for the installation of an individual interim fix.
NOTE: Fix Central may require you to log in using your IBM Registration user ID. IBM Registration is a central location for user information used throughout IBM web sites. If you have a sign-on to IBM web sites like Alphaworks or Passport Advantage, this signon is a valid IBM Web ID and can be used to log in to Fix Central. If you are prompted to sign in with an IBM ID and you do not have one, follow the register link provided on the Fix Central Sign On page. Creating an IBM Web ID is a one time, free process.
See My IBM profile summary to learn more about IBM Registration.
Rational Developer for System i (v9.0): Activation kit for ESS orders - This article details the steps needed in order to successfully download the activation kit for ESS or AAS orders.
To obtain licenses for orders placed either via econfig (AAS - Advanced Administrator System) or ESS (Entitled Software Support) customers should access our ESS support site to download the activation kit. Also, the activation kit is included within the media received from IBM.
1. Logon to the ESS Support site.
2. On the left side of the screen under 'My entitled software' click on Register IBM customer number if this is a new order or new user.
3. After completing the registration click on 'Software downloads', verify the customer number and continue.
4. Select the OS version, Product number and continue. Check V6R1M0 version first since most of our keys are placed under this version regardless of your iSeries version.
5. Under 'Software downloads' verify the product and continue.
6. Accept the license agreement.
7. Select 'Click here to use HTTP'.
8. Right click on the activation kit and save it to the local harddrive.
9. Burn the .iso image to a disk to obtain the *.jar file or use a 3rd party software to open the .iso file.
IBM Rational Jazz token license configuration on Jazz team server
Token based licensing is an option, along with floating and authorized user licensing, within the Rational portfolio. Technically, the basis of token licensing is on the traditional floating license mechanism and process. However, when it comes to how the license check out (consumption) works, it has a different behavior.
In a token environment, each product consumes a predefined token value, not a predefined quantity as it does in a traditional floating licensing environment. The license key has a pool of tokens from which the license server automatically calculates the tokens being checked in and out across users and products.
Lets discuss how a token based licensing model can be implemented for Jazz-based products.
Jazz-based products use IBM Rational Common Licensing (RCL) token service provider, which is an extension of the Jazz Team Server (JTS) that forwards token requests to an IBM Rational License Key Server (RLKS). Jazz-based products and non Jazz-based products can share tokens from same pool of tokens.
How to generate Jazz tokens?
Log into the Rational license key center and follow the below steps to get the required Jazz tokens
Select Tokens under the Product Line
Input your host information
Select Generate Key
At the top of the screen, select Download License Keys.
This will generate the license.dat file.
Scroll down the page and select Download Jazz Keys.
This generates the Jazz.Token.zip file.
You can also refer to the technote links below which will guide you in accomplishing this task:
To configure these Jazz based licenses, from a licensing perspective pre-requisites are:
Jazz team server version 3.0 or higher.
FlexLm license server 8.1.1 or higher.
The Rational License Key Server does not run on IBM i, Linux for System z, or z/OS.
The following picture shows a high level single server topology deployment of RTC using token licensing.
Once you have successfully configured your flexlm license server with token file, you downloaded from IBM Rational license key center (license.dat), Import the Jazz Keys (Jazz.Token.zip file) on the Jazz team server.
Post successful import of Jazz keys on the Jazz team server you will find an entry very similar to the below diagram
The above screen confirms that the Jazz tokens are successfully imported on the Jazz team server and we can now proceed to configure this Jazz Team Server to communicate with the Rational License Key Server that you installed and configured earlier.
In the Floating License Server section of the License Key Management page of your Jazz team server click the radio button next to IBM Rational Common Licensing Token Service to enable the service.
Hover over the icon in the Actions column until you see the edit hover. Click the icon to view the Server Configuration dialogs shown in following picture.
Configure the following two properties in the above dialog:
IBM Rational License Key Server: Provide the URL of the IBM Rational License Key Server you installed. This is of the form "port@hostname".
Token Lease Timeout: Specify how long a user can be inactive before the token expires. You can only make time interval longer.
If the Jazz Team Server is able to connect to the Rational License Key Server, you'll see a green checkmark on the IBM Rational Common Licensing Token Service line as shown in following picture.
Rational Developer is a batch offering from IBM which has unique functionalities than a normal IDE available. Let’s get introduced to the Rational Developer versions available for usage.
Rational Developer for AIX and Linux C/C++ Edition: supports development of C and C++ applications that run partly or fully on IBM AIX or Linux on IBM Power Systems hardware, as well as support for the x86 Linux infrastructure for subsequent porting to Power systems. (Formerly called as Rational Developer for Power Systems Software)
Rational Developer for System z: provides modern application development tools for IBM z/OS operating systems, enabling developers to create and maintain traditional System z CICS, IMS, DB2, and Batch applications. This offering also includes an IDE support for PLI, developed long time ago for use on the AS400.
Rational Developer for System i: supports application development for the IBM i platform (formerly known as AS400), supporting several language options in addition to multiple application modernization techniques Versions include RPG and COBOL Tools, CL, RPG and COBOL+ Modernization Tools, Java Edition, and RPG and COBOL+ Modernization Tools, EGL Edition.
Rational Developer for the Enterprise: supports enterprise application development that incorporates a heterogeneous mix of platforms and languages, comprising the full capabilities of IBM Rational Application Developer for WebSphere Software, Rational Developer for System z®, Rational Business Developer, Rational Developer for i, Rational Developer for AIX® and Linux C/C++ Edition, and Rational Developer for AIX and Linux AIX COBOL Edition. (Replacement for Rational Developer for zEnterprise).
I welcome you to get an in depth understanding about the Rational Developer licensing.
What you should know about Rational Developer Licensing?
There are four broad categories of licenses for Rational Developer, viz.
IBM Rational Developer for AIX and Linux
IBM Rational Developer for i
IBM Rational Developer for SOA Construction on System i
IBM Rational Developer for System z
IBM Rational Developer for AIX and Linux has these subset of licenses which can be used:
IBM Rational Developer for AIX and Linux AIX COBOL Edition v9.0 Activation Kit
IBM Rational Developer for AIX and Linux AIX COBOL Floating license key
IBM Rational Developer for AIX and Linux C/C++ Edition v9.0 Activation Kit
IBM Rational Developer for AIX and Linux C/C++ Floating license key
Rational Developer for System i licenses are imported only on Windows PCs, where System i and System z are the iSeries and zOS hosts that the client is connecting to. IBM Rational Developer for ihas these subset of licenses which can be used:
IBM Rational Developer for Power Systems Software C/C++ Dev Studio for AIX v7.6
IBM Rational Developer for Power Systems Software C/C++ Dev Studio for AIX v8.0 IBM Rational Developer for Power Systems Software C/C++ Dev Studio for AIX v8.5
IBM Rational Developer for Power Systems Software C/C++ Dev Tools for AIX v7.6
IBM Rational Developer for Power Systems Software C/C++ Dev Tools for Linux v8.0 Authorized User
IBM Rational Developer for Power Systems Software C/C++ Dev Tools for Linux v8.5 Authorized User
IBM Rational Developer for Power Systems Software Cobol Dev Tools for AIX v7.6 IBM Rational Developer for Power Systems Software Cobol Dev Tools for AIX v8.0 IBM Rational Developer for Power Systems Software Cobol Dev Tools for AIX v8.5 IBM Rational Developer for Power Systems Software RPG and COBOL Dev Tools for i v7.5 IBM Rational Developer for Power Systems Software RPG and COBOL Dev Tools for i v7.6
IBM Rational Developer for Power Systems Software RPG and COBOL Dev Tools for i v8.0 Authorized User
IBM Rational Developer for Power Systems Software RPG and COBOL Dev Tools for i v8.5 Authorized User
IBM Rational Developer for i RPG and COBOL Tools v9.0
IBM Rational Developer for i RPG and COBOL and Modernization Tools Java Edition v9.0
Floating license keys :
IBM Rational Developer for i RPG and COBOL and Modernization Tools Java Edition
IBM Rational Developer for Power Systems Software RPG and COBOL Development Tools for i
IBM Rational Developer for Power Systems Software C/C++ Dev Tools for Linux
IBM Rational Developer for Power Systems Software COBOL Dev Tools for AIX
IBM Rational Developer for Power Systems Software C/C++ Dev Tools for AIX
Rational Developer for Power Systems Software includes four separately licensed features:
RPG and COBOL Development Tools for i
C and C++ Development Tools for AIX
C and C++ Development Tools for Linux C
COBOL Development Tools for AIX
Rational Developer for System z licenses are imported on Windows PCs, where System z are the zOS hosts that the client is connecting to for development purpose. IBM Rational Developer for z has these subset of licenses which are highlighted below:
IBM Rational Developer for System Z V7.1 Activation Kit
IBM Rational Developer for System z v8.5 Activation Kit
IBM Rational Developer for System z v9.0 Activation Kit
IBM Rational Developer for zEnterprise V8.0 Activation Kit
IBM Rational Developer for zEnterprise V8.5 Activation Kit
IBM Rational Developer with EGL V7.5 Activation Kit
IBM Rational Developer with EGL V7.6 Activation Kit
IBM Rational Developer with EGL v8.0 Activation Kit
IBM Rational Developer with Java V7.5 Activation Kit
IBM Rational Developer with Java V7.6 Activation Kit
IBM Rational Developer with Java v8.0 Activation Kit
IBM Rational Developer with Java v8.0 Floating License Key
IBM Rational Developer with Java Floating License Key
IBM Rational Developer for System z v7.1 Floating License Key
IBM Rational Developer with EGL V8.0 Floating License Key
IBM Rational Developer with EGL Floating License Key
IBM Rational Developer for zEnterprise Floating License Key
IBM Rational Developer for System z v8.5, v9.0 Floating license key
IBM Rational Developer for AIX and Linux version 8 are not displayed in the license key center list as v8.5 was called Rational Developer for Power systems and from v9.0, it is addressed Rational Developer for System i.
Versions of IBM Rational Developer for SOA Construction include 7.5, 8 and 8.5 versions, though license key center does have only versions 7.1 and 7.5. Variants of licenses include :
IBM Rational Developer for SOA Construction on System I V7.1 Activation Kit
IBM Rational Developer for SOA Construction on System I V7.5 Activation Kit
IBM Rational Developer on System i for SOA Floating License Key
SOA (Service Oriented Architecture) v7.5 and below was a bundle of products and not just one product, which included licenses of RDp (Rational Developer for Power Systems), HATS (Host Access Transformation Services), and RBD (Rational Business Developer).
SOA v8 and above is split into individual products RDp, HATS, and RBD (Rational Business Developer) to be individually licensed.
Why is the Rational Developer with EGL v8.5 not available to be generated on license key center, though our account is under maintenance?
A. Rational Developer for System z with EGL is no longer available as a combined offering. See Rational Developer for System z for mainframe developer needs and Rational Business Developer for open source EGL development needs.
Do I have a chance to try out a trial before a license purchase?
A Yes. Refer to the trial versions here.
I have a Rational Developer for I RPG and COBOL and modernization tools license. However I get a “No license available” for RPG and COBOL plug in on the software. How do you explain that?
A. It is identified that the single license is not able to activate both product plugins and a new part named IBM Rational Developer for Power Systems Software RPG and COBOL Development Tools for I is added to the license key center account. Deploying this would sum up all the licenses available with the package.
How does RPG and COBOL development plugin license requirement in Rational Developer for Power Systems?
A. Refer the Technote.
See you folks. Let’s get together with my next blog.
One of the major initiatives many customers are pursuing is the widespread implementation of virtualization. Whether they are using virtualization purely to cut costs or whether it is part of their “green” agenda, this initiative will drive an increase in the average utilization of their servers.
As part of the evolution of virtualization technologies, workloads are able to be moved dynamically between physical servers in order to balance workloads and to address backup recovery situations. This of course has an impact on software licensing, requiring news ways to manage licenses as customers take advantage of the virtualization technologies and leverage multi-core chip technologies.
IBM provides a solution to this challenge with our sub-capacity licensing. Sub capacity licensing allows customers to be charged for only the amount of server capacity, logical or virtual, being used by IBM Passport Advantage Processor Value Unit (or “PVU”) based software. This license model requires the use of the IBM License Metric Tool which is a no-charge software tool that helps calculate the number of PVUs for PVU based software installed on eligible software and hardware technologies
What is ILMT?
IBM License Metric Tool (ILMT) helps you maintain an up-to-date inventory of the IBM distributed software assets in your IT infrastructure and to measure the processor value units (PVU) available to them. It allows you to ensure compliance with IBM sub-capacity licensing requirements and provides required reports for IBM compliance audits.
Why Do one Need It?
IBM programs in a Virtual Environment requires the deployment of ILMT in a Sub-Capacity environment. No-charge tool determines processor value units licensing requirements
IBM License Metric Tool helps IBM customers determine their full and sub-capacity processor value units (PVU) licensing requirements. It helps calculate the number of PVUs available to installed Passport Advantage PVU-based software, including supported virtualized servers.
Passport Advantage and IBM Passport Advantage Express customers can order this tool at no charge by selecting the IBM License Metric Tool, part number D561HLL.
IBM requires Installation instances are validated by ILMT, both of which provides the functionality to generate the audit reports, ILMT helps customers provide info. about installed hardware and PVU based software for distributed platforms, provide IBM the approved full and sub capacity PVU license reports that are suitable for capacity analysis, audit reporting, and audit preparation,
A quick look at the business architecture of IBM ILMT is as follows,
IBM ILMT imports -> software offering info from the catalogs , hardware PVU information from PVU table, and discovered software and hardware inventory from its agents to produce accurate reports for PVU capacity analysis, PVU audit reports and many others.
The IBM License Metric Tool imports software offering information (from the software catalog), hardware PVU information (from the PVU table), and discovered software and hardware inventory from its agents, to produce accurate reports for; PVU capacity analysis, PVU audit reports, and many others.
The IBM License Metric Tool consists of an admin server with a database , a user interface, and agents that run on the computers where the PVU based software is installed. The License Metric Tool provides a flexible structure that can be adapted for large or small installations, and the diagram shown here illustrates the two-tiered relationship between the metric tool's physical components.
Integrated Solution Console:
IBM License Metric Tool home page provides a dashboard view of License Metric Tool status and access to detailed functions. On the left is the navigator view or the table of contents. While each screen has links to other related License Metric Tool functions, any function can be selected from the navigator list at any time. The ILMT navigation pane has six main entry points:
→ The first is the home screen ( or dashboard), which is currently displayed. The dashboard presents a high-level overview of the infrastructure health, for example agent status, software scan status, and the status of recently generated audit reports.
→ The second is IBM PVU Audit Reports, which supplies the functions required for maintaining audit readiness and analyzing PVU capacity.
→ The third and fourth are Software and Hardware panels respectively, they provide a view of your current software and hardware inventory and management capabilities.
→ The fifth section, Infrastructure, supplies functionality for managing agents, scan groups, and other elements of the infrastructure.
→ The final section, Administration, provides the management of key functions supporting the License Metric Tool product (such as importing the PVU table and software catalog).
IBM License Metric Tool helps:
→ Achieve and maintain compliance with Passport Advantage license terms. The software generates reports to help you determine if you have the appropriate number of PVU license entitlements (full and sub-capacity) for each Passport Advantage PVU-based product installed in your environment.
→ Comply with Passport Advantage sub-capacity offerings license terms. These terms require that you create, verify, adjust, sign and save IBM License Metric Tool reports. With sub-capacity licensing, you are only charged for the logical or virtual server capacity in use by Passport Advantage PVU-based software.
→ Support distributed server virtualization. This tool helps provide PVU-based software inventory reports to help manage diversified workload consolidations onto virtualized servers.
→ Lower liability risks. Now you can reduce the risk of not meeting your Passport Advantage PVU-based contractual licensing conditions, along with avoiding the expense of unplanned license compliance payments.
→ Track IBM PVU-based software inventory. This tool helps maintain that continuously updated inventory of Passport Advantage PVU-based software assets are installed on your network.
Rational Developer for System z v9.0 was recently released. This release prevented users from be able to take advantage of our local help due to a known issue where the plugin "org.eclipse.jetty.webapp" is missing.
Symptoms: Users receive the following error message when they click on Test Connection "Connection Status: Failed
Over there you'll get updates on the new support portal releases including features, fixes, and other updates to improve your experience with the IBM Support Portal. Case in point: take the latest blog entry there titled: "IBM Support Portal R8.2 has been deployed". In that post you'll find information on the key updates surrounding:
You're about to see the movie that holds the Guinness World Records record for the World's Smallest Stop-Motion Film (see how it was made at http://youtu.be/xA4QWwaweWA).
The ability to move single atoms - the smallest particles of any element in the universe - is crucial to IBM's research in the field of atomic memory. But even nanophysicists need to have a little fun. In that spirit, IBM researchers used a scanning tunneling microscope to move thousands of carbon monoxide molecules (two atoms stacked on top of each other), all in pursuit of making a movie so small it can be seen only when you magnify it 100 million times. A movie made with atoms. Learn more about atomic memory, data storage and big data at http://www.ibm.com/madewithatoms
Today, it takes roughly one million atoms to store a single bit of data on a computer or electronic device. A bit is the basic unit of information in computing that can have only one of two values, one or zero. Eight bits form a byte. Recently, IBM Research announced it can now store that same bit of information in just 12 atoms.
From 1,000,000 to 12 - that’s a dramatic breakthrough that not only has the potential to make our computers and devices smaller and more powerful, but also holds enormous implications for the way entire industries operate.
The world's smallest movie set:
The scanning tunneling microscope (STM):
One way to look at the STM is as a needle that drags atoms across a surface using magnetism. But behind that needle is a room full of equipment, all there to control the environment to a spectacular degree. The development of the STM by IBM researchers Gerd Binnig and Heinrich Rohrer won the Nobel Prize in Physics in 1986.
The scientists used copper 111 as the surface of the animation - the same material they used 10 years ago when they built the first computer that performed digital computation operations.
Carbon monoxide (CO):
The scientists chose carbon monoxide atoms to move around the plate. Carbon monoxide has one carbon atom and one oxygen atom, stacked on top of each other.
I have been asked by a couple of customers using IBM Rational Team Concert (RTC) to see if there is a way to make 'Links' as a required attribute with regards to RTC Work Items. A sample scenario they've noted, where having 'Links' as required attribute being useful, is something like this:
A user creates a Work Item, say a defect, in RTC and the work flow demands that any newly created defect be linked to a requirement artifact. In such case, having 'Links' as required attribute will help the users, so that they do not skip on adding the link to another artifact.
As we are aware of that “IBM Rational Build Forge” is an adaptive process execution framework that automates, orchestrates, manages, and tracks all the processes between each hand off within the assembly line of software development, creating an automated software factory. Rational Build Forge integrates into your current environment and supports major development languages, scripts, tools, and platforms; allowing you to continue to utilize your existing investments while adding valuable capabilities around process automation, acceleration, notification, and scheduling.
Lets understand the licensing details/concepts for IBM Rational Build Forge, and some additional features.
How licenses work for IBM Rational Build Forge:
When you create a user, the system stores data about that user in the database. After the user logs in to the system, the system assigns a license to the user. There are two types of users: authorized users and floating users. In order to gain more knowledge please go to Types of licenses
Authorized users can always log in, it will always consume a license.
Floating users only consume a license when they are logged in, but may not be able to log in if all the floating licenses are in use.
If you create more users than licenses, the new users cannot log in until you purchase additional licenses or use the root user account to remove licenses from some users (or delete some users from the system). A user can only be logged in once. If you are logged in on one machine, and you log in from another machine under the same name, the original session is invalidated. To fire up the application/services we need the ‘Server’ licenses.
No license required: The root user does not consume a user license. No matter how many users are logged in, you can always log in as the root user. (When someone logs in as root, another user already logged in as root is logged off.)
Now before configuring the license server for Build Forge, one must review the following requirements.
All of the Management Console host computers in your environment must be able to connect to the Rational license server host computer.
The UNIX/Linux or Windows Rational license server must be set up to start automatically and run as a service.
To install and configure the product to use the license server, the license administrator must provide you the host name and port number of the Rational license server.
The Rational Build Forge 7.1 product distribution includes Rational License Server 7.0. The FLEXlm client software that is required to communicate with the license server is installed and configured as part of the Management Console installation.
During installation, you provide the host name and TCP/IP port of the Rational license server. Obtain this information from your license administrator.
To configure a server-based license:
1. In the Installation Manager installer, on the License Server Configuration page, select License Server.
2. (UNIX and Linux) At Which user should Build Forge run as, accept the default user (root) or specify a different user. If you do specify a different user, you must still start Build Forge as root, but Build Forge starts the engine and Apache Tomcat as the user specified during this installation step. The user must have read and execute permissions for the database libraries and the JDBC jar files specified in the Database Configuration page in Installation Manager.
3. At License Server, provide a valid host name for the Rational license server.
If you provide a host name, this information is automatically added to Build Forge system settings.
If you do not know the host name, enter any character or value in this field and update Build Forge system settings in the UI after installation is complete.
Important: Do not leave this field blank. Leaving this field blank might result in an incomplete installation and an unusable product.
4. At Port, provide the TCP/IP port for the license server. The default port is 27000.
5. Click Next to continue with the installation.
NOTE : Managing licenses through IBM Installation Manager is not supported.
Now what if you want to merge two licenses ( Authorized User and Floating User licenses ) as shown in the screen capture below:
No, you cannot have mixed user license types for Rational Build Forge. Either the license file should contain only Authorized User licenses or Floating User licenses.
In case you have purchased a mix types of licenses for IBM Rational Build Forge, you will need to contact your IBM Sales Representative and change them either to Authorized Users or Floating Users licenses.
Some Common license error messages with Build Forge:
LicMgr: 5140: A database license is required: If the above message appears in your console output (which can be viewed when you run the console in the foreground, or if you view the console log on Linux or UNIX® systems), you have tried to use an advanced database feature without the benefit of an Enterprise license. For example, you may be trying to use the system with a non-DB2 database. You may need to upgrade the license,
License key is invalid or Build Forge license key is corrupt or missing: If the above message appears, license key is either expired or invalid for the product version you have installed. Enter a new license key.
Changing the license server for the Management Console: To change the Rational license server for the Management Console, make the following modifications to the product license server configuration. You must perform this procedure if:
You entered an incorrect host name or other value during installation.
The license server host name was greyed out during installation, indicating that the FLEXlm client already registered a license server for the host.
For your operating system, change the value of the RATIONAL_LICENSE_FILE variable.
Windows : RATIONAL_LICENSE_FILE is in the registry at HKEY_LOCAL_MACHINE\SOFTWARE\FLEXlm License Manager
UNIX/Linux : RATIONAL_LICENSE_FILE is set in the .flexlmrc file, located in the home directory of the user who is running Build Forge
Set this variable to the correct host name of the license server:
port@hostname | @hostname
If the license server port is 27000 (the default), then a port is not required.
In the Management Console UI, select Administration → System.
Locate the License Server setting and set its value to the host name of the new Rational license server.
While you should be able to get the list supported integrations with IBM Rational Team Concert in the System Requirements page for the particular version, did you also know there were great resources on integrating with Rational Team Concert with a number of other applications on the jazz.net site? Just check out this quick query to see how much content there really is: https://jazz.net/search_results.jsp?q=integrating+rtc#page=0&type=&q=integrating%2Brtc
But don't stop there, you can also use the jazz.net community for queries that both do and do not fall under IBM supported configurations for any Jazz based products. The Jazz.net community is supported by users of Jazz products, consultants, practitioners, Jazz developers, as well as our own technical support engineers, and is an open community for all to join and share their expertise! Moreover, there are even great resources on how to get the most out of the Jazz.net forums! If you've not started participating yet, consider this your invitation to join in the conversations, ask questions, and even provide your own expertise to help others. You'll find value no matter how you participate!
Here is one of the queries that was put across to me (Sumant Renukarya) by one of our clients using IBM Rational Team Concert; a question that was a bit like a puzzle:
'Where can I find a specific Apache Tomcat patch for AIX server? An AIX specific patch is not available for download'.
Though it sounded like a simple FAQ, it had to be answered judiciously as the number of AIX servers which were being patched, were in the range of 90 to 100!
After thorough research and brainstorming, it was confirmed that there is no separate installer for different flavours of UNIX, for Apache Tomcat server. Essentially, you need to download and use the default installer available for the single flavour of UNIX from the Apache Tomcat website, which serves for AIX as well.
Here is a Sample Scenario: An issue was reported with Apache Tomcat Release bundled with Jazz V188.8.131.52 and there was a need to upgrade the patch of Apache Tomcat server from the default 7.0.25 to 7.0.34. This was for an AIX server installation of the Apache Tomcat server, bundled with IBM Rational Team Concert.
We are pleased to announce that the IBM Software RFE Community was recently updated, and Release 11 is now live and in production. During the successful deployment of this release, more than 282 RFEs and defects were addressed, establishing a new record for a release!
Improvements to the Community are listed for the following areas:
Translucence automation update - Update to support the strategic and automatic updating of transparent development content from RTC instances Translucence APIs - Enablement of JSON APIs to provide transparent development as embedded content and functionality RFE reassignment - Ability for administrators to reassignment an RFE with a new topology within or across brands RFE source - Ability for users to optionally identify the source of the genesis for the request from a list identified by the brands OS list updates - Update to add and rename the supported list of operating systems to align with the direction of IBM business Import RFE updates - Update to the existing import RFE functionality for more robust and informative error and associative handling Delete RFE - Ability for administrators to delete any existing RFE for the brand they are entitled to administrate Change RFE owner - Ability for administrators to change the owner of any existing RFE for the brand they are entitled to administrate Product contact list - Ability for administrators to identify product owners or interest parties for notification of associated RFE actions or updates Administrative metrics - Ability to generate and view administrative reports on access, and brand topologies Administrative notifications - Ability for administrators to be notified (by email) of RFE reassignment, deletion, creation and ownership change Product owner notifications - Ability for product owners and interested parties to be notified (by email) of RFE reassignment, deletion, creation and ownership change User notifications - Ability for RFE owners to be notified (by email) of RFE reassignment, deletion, creation and ownership change Metric dashboard updates - Updates to the metric dashboard to provide additional metrics, metric sorting and visual structuring for ease of usage Admin portal updates - Updates to the admin portal to provide additional functionality for a more usable and accessible experience Metric portal updates - Updates to the metric reports to utilize new features and remove existing minor issues
During August and September, we will be conducting a Customer
Orientation Webcast series, geared specifically for our new Green Hat
clients, but open for anyone to attend.
We are inviting you to
attend our August/Sept Customer Orientation Webcast series, and to help
ensure that you get the maximum utilization out of your IBM products.
During this informative 45 minute presentation and Q&A, we'll explain how to:
Obtain the most out of your IBM Support experience. We will walk you through FAQs, tech bulletins, forums and much more.
We will discuss/demo how you can create cases, update existing
cases, escalate cases, generate case reports and submit enhancement
requests using the IBM Support Website.
we'll also discuss the high level of service you can expect from our existing customer care program.
If you know any people in your organization that are involved in
administration or utilization of any Green Hat products, please let them
know about this webcast that can be helpful in introducing them to IBM
We look forward to meeting you at our next webcast!
This webcast will take place weekly Aug 15-Sept 30, on a rotating schedule to accommodate all time zones. You need only attend one session at a time convenient for you.
2.Sign in using your IBM ID - Don’t have an IBM ID? Visit My IBM registration to make one - its easy and free!
3.Take a screen capture of the "Support home" page. - Make sure we can see your name. - See below for hints on capturing your screen.
4.Email that image to "firstname.lastname@example.org" with "IBM Support Portal Game" as the subject.
5.You’re almost done! Now visit the Rational Client Support Café to pick out your prize! (See the map to the left)
Have an IBM Support question or need help with our game? Visit the Rational Client Support Café all week - we can help with signing in to the IBM Support Portal, provide demos of IBM’s online support tools and answer any support-related question you may have!
What is the IBM Support Portal?
The IBM Support Portal is a unified, customizable view of all technical support tools and information for all IBM systems, software, and services.
Why is signing in so important?
Signing in to the IBM Support Portal allows you to better save your product and page settings.
Signing in will allow you to use the IBM Service Request tool. Note: Beginning in June 2012, IBM Software is requesting clients to open and update requests for software technical support using our electronic IBM Service Request (SR) tool. Complete details may be found here: http://ibm.com/support/ece/
Lastly, signing in allows you to easily obtain your product fixes from IBM Fix Central
How do I capture an image of my computer’s screen?
Apple iPhone: Briefly hold down the "Power button" and the "Home button" at the same time. Your screen should flash momentarily, and your screenshot should be saved in a new folder under Photos. Find this latest image and paste into email.
Apple Mac OS X: Use "Command-Shift-3" , then paste into email .
Microsoft Windows: Select your "PrintScreen" key, then paste into email.
Detailed game rules:
You must be an IBM Innovate attendee to receive a prize.
Every IBM Innovate attendee who enters is eligible for a prize.
Prizes must be claimed in the Rational Support Café during Innovate 2012.
Only one prize per attendee.
Game participants are responsible for declaring their winnings to their organization.
Game participants are responsible for any associated taxes.
Government employees may enter the contest but are ineligible to receive a prize.
Inspired by the 1960's-era World's Fair exhibit, IBM has announced an iPad app, Minds of Modern Mathematics, available for free at the App Store.
The app is a vintage-meets-digital interactive recreation of a massive 50-foot-long timeline from IBM's World's Fair exhibit -- detailing hundreds of artifacts, milestones and giants of math from 1000 AD to 1960.
The original exhibit, Mathematica: A world of numbers....and beyond, was created for IBM by famed husband--and-wife design team Charles and Ray Eames, and the app is being released during the centennial year of Ray Eames' birth. The app includes the "IBM Mathematics Peep Show, " a series of playful two-minute animated lessons by the Eameses on mathematical concepts, from exponents to how ancient Greeks measured the earth.
Here's Mark's top ten list, as gleaned from his blog post. While these ARE Mark's words, I find I agree with them and likely can't have framed it any better myself:
Top 10 reasons to subscribe to the IBM Software Newsletter: "I may be biased, but I can’t imagine being an IBM Software customer and not subscribing to the IBM Software Newsletter. If that logic alone sways you, stop reading and subscribe now. If you need more reasons, try these":
It’s the easiest way to stay current on all IBM software – including software made specially for System z and Power Systems.
It’s refreshingly low-maintenance – actually, it’s no-maintenance. You don’t have to ‘follow,’ ‘like,’ or ‘friend’ anybody or anything to read the IBM Software Newsletter. All you have to do is subscribe, and it arrives in your inbox every month.
It can make you a smarter software customer and a better software user. Every issue connects you to valuable resources created by IBM and industry experts – analyst reports, e-books, demos, webcasts, podcasts, videos, briefs – that can help you choose the right software for your business, and get more from that software every day.
It’s customizable. When you subscribe, just check off the types of IBM software or solutions you’re interested in. We’ll beef up your newsletter with extra content based on the interests you select.
Special editions! If you choose, you can receive four (4) System z Editions or two (2) Power Systems editions of the newsletter per year, as part of your subscription. These special editions are ‘front-loaded’ with news and resources about IBM software made specifically for your hardware.
It connects you to savings. The IBM Software Newsletter is an excellent way to stay informed about discounts on IBM software, training, event fees and more.
It covers the big events. We publish complete recaps of every flagship IBM software conference – including Lotusphere, Pulse, Impact, Innovate, and Information On Demand.
It’s FREE. Sure, most email newsletters are free. But very few free newsletters contain as much valuable content as the IBM Software Newsletter.
It’s easy – and smart – to share. Every issue comes with a link you can click to send a copy of the newsletter to a friend or colleague. (It turns out that friends and colleagues really like this.)
There’s no obligation. If you read The IBM Software Newsletter and decide it isn’t for you, just unsubscribe – you’ll never receive another issue again. Unless you reconsider and subscribe again.
From a Rational Support perspective, and like Mark, we see this as a total win for everyone, specifically with the ability to customize for just the things you are interested in! So subscribe to IBM Software Newsletter TODAY.
For any System z users: Subscribe by Friday, June 8 – and check the ‘System z Software’ interest on the subscription form – to make sure you receive our next System z Edition!
It was recently announced that IBM My Notifications was successfully updated at the end of November. The release includes new features and improvements for you, our clients, to make the application more efficient and effective! The major call out for this release is noted below:
This update enables the translation of the web user interface, and notification messages to 9 languages ( including Japanese, Chinese – traditional & simplified, Korean, French, German, Italian, Spanish & Portugal – Brazil).
The translation capability is now included within:
Web Folders – based on User Interface selections. The language displayed will be based on the country selected in the IBM masthead at the top of the web page, or the preferred language selection in your IBM profile, or the language setting in your browser - in that order.
E-mails – translated content only – Content will be translated to the language identified in the preferred language selection in your IBM profile.
Syndication Feeds (RSS/Atom)
Note: Not all languages are available at this time. If your preferred language is not available, notifications and the user interface will continue to be displayed in English.
This new translation capability should help make My Notifications even more useful for our global clients and those who want to consume content in their preferred languages. In addition to the translation improvements, the User Interface has also been updated to match our recently released Support Portal standards and templates
And don't forget, with MyNotifications you can be notified via email and/or RSS feed when support content, downloads, flashes, fixes, webcasts, and other product information is published. Let our content come to you, set up your subscriptions here today: http://www.ibm.com/support/mynotifications
In IBM we know you likely have products across our expansive portfolio... and while we may be focused on Rational Support specifically here, we also recognize that you may also benefit from some of our counterparts across IBM support. To help you identify, follow, and engage with support across IBM, here are a few accounts you may not have known about:
So, there you go. More social resources for support in IBM than you can effectively shake a stick at. I'm sure not all will be relevant for everyone, but I do hope you will find added benefit from some of the additional accounts highlighted above. If you have, please don't forget to let us know; we all love feedback and consider your words one of the most valuable resources we have to help you find even more success!
It's also one of IBM's Core Values, one that resonates particularly with me in regards to our social business initiatives… like this blog. Let me explain.
Think of what you might consider a traditional technical support organization. Fielding your questions and calls via email, phone and PMRs, we stand ready to assist you. As soon as you reach out to us.
Once a call is fielded, a solution provided, and a technote written and published, we hope that you (or others) will find the information when you need it.
Ok, that's a gross over-simplification. We also work very hard to help you help yourself with our content. We spend lots of energy providing you with the best tools and award-winning portals, optimizing our content so that you can find it when you need it, etc etc.
Now throw social business into the mix ...it's a game-changer.
By connecting with us via Twitter, Facebook, here on our developerWorks blog, on YouTube, LinkedIn and dW forums, we hope to be able to help you find the information you need to be successful with our IBM and Rational products BEFORE you need to file a support ticket. We can share the information we learn through our support calls with you and others who may need it, so that they don't have to call. By holding open mic calls to share information on relevant technical topics and field questions, we want to arm you with the information you need.
That's powerful. But it's also scary, particularly for command-and-control-oriented companies, used to all messaging and communication being fed from the top-down.
Fortunately, IBM is NOT one of those companies.
IBM as a corporation was in the vanguard of supporting employees' participation in social media, both personally and professionally, LONG before social media was cool. We have a set of Social Computing Guidelines, developed by IBMers all over the world.
IBM and Rational trusts that we will participate responsibly in these venues, and we work very hard to deserve that trust. No one has to vet or approve our Rational Client Support postings before publication, and no one tells us what to post. We are empowered to "do the right thing".
Sometimes I take that for granted and I shouldn't. Neither should you.
I feel very fortunate and am proud to work for a company that trusts their employees to "do the right thing". And I'm not just saying that to suck up.
However, I DO have an ulterior motive.
While we trust that we are doing the right thing and providing a valuable service with these programs; in effect, transforming our support organization, we struggle to identify our ROI (return on investment). Unlike marketing-driven social media programs, we can't measure lead generation or sales revenue derived from these initiatives. We HOPE that by reaching out to you proactively, we help you be successful with our products without having to call support - but, as you might imagine, measuring something that does not happen is a bit of a challenge.
Therefore, you can help us gauge the value of our social business efforts to YOU by answering 2-3 quick questions on our social media survey. It really is painless. We want to know who's following, and how valuable you find our various efforts. If you have an extra minute, you can provide some free-form comments to help us serve you better.
Because honestly, it doesn't matter what WE think ... YOUR opinion is the only one that really counts.