In this season of The Newsroom a USB drive retrieved from a toilet tank (really?!) is used by an investigative journalist to download thousands of stolen confidential documents to a single air gapped computer. The illicit information blooms across the screen and the leaked documents reveal espionage.
In the real world, privacy and security are top priorities for Defense Company (DC). To maintain different levels of program security Defense Company operates more than 300 distinct, secure, isolated development environments. Air-gaps prevent the sharing of network services and systems are disparate. Adding to the complexity, domain names are deliberately different as well.
Application servers are also disparately configured and every new request requires special handling. With configurations that vary from one environment to another, software installation and troubleshooting have been a growing headache for the small DC tools team. Users grew frustrated waiting for an application support engineer with the right security level to travel to closed sites for troubleshooting. Changes in defense spending led to layoffs and retirement, shrinking the tools team as closed environments continued to proliferate. Finding a better, more cost effective way to deploy software was the impetus for partnering with Rational Accelerated Value (AVP).
Accelerated Value Program
IBM Software Accelerated Value Program is a technical advisory service that provides extended, personalized end-to-end proactive services, preventive advice, risk management, knowledge sharing, and real-time enterprise level problem management to accelerate software deployment, adoption, and post production software management.
The Defense Company’s initial vision was to have set of ‘golden’ images for their Rational tools that could be electronically distributed to users in any environment. Because Rational Team Concert (RTC) is the keystone to team collaboration, it made sense to make that the top priority and an open-area replica environment was created to facilitate integration testing and troubleshooting.
The Rational AVP and DevOps Impact
As IBM’s virtualization capability has grown, AVP and the DevOps team have enabled Defense Company to deliver a modular, standardized, immutable RTC package for integration and deployment across all environments – resulting in significant savings for just one tool. Defense Company’s average RTC closed area technical implementation deployment effort was reduced from 160 man hours per implementation to less than 7 hours per implementation – a whopping 95% reduction. This saves Defense Company $3.29M annually – just on yearly RTC deployment costs! The company also saves countless support hours by troubleshooting bugs in the open area replica environment instead of traveling to each site.
What next for Defense Company?
Defense Company plan to implement uDeploy (UrbanCode Deploy - a tool for automating application deployments through environments) to automate installation, configuration and runtime verification of Defense Company’ complete Rational portfolio.
Rational AVP is a critical partner for Defense Company in helping to gain maximum value from its Rational software which helps the client to reduce costs, and accelerate productivity!
AVP makes a difference!