Some of what you can expect at Innovate 2010, from a Rational Client Support perspective:
Speakers!
Several Rational Client Support speakers will be presenting sessions at Innovate 2010:
- Brianna M. Smith: Using Requirements Composer to improve the requirements review process with IBM CIO projects. A survey of IBM Rational's Requirements Management Tools
- Zhe Leonard: You Rang? Real Support Calls from Real Rational Quality Manager Customers,
- James Chung: How to reference a datasource using Resource Injection in a JEE application using IBM Rational Application Developer (IRAD) and WebSphere
- Bertrand Durou: Closing the Loop: From Support Request to ALMRequest and Back with Client Lifecycle Management on IBM Rational ClearQuest
- Christian Glockner: Closing the Loop: From Support Request to ALMRequest and Back with Client Lifecycle Management on IBM Rational ClearQuest
- Ali Manji: Case Study: Creating a Global ALM Environment with Rational Team Concert and Quality Manager
- Stuart W. Poulin: Decomposing the IBM Rational ClearQuest ALM 1.1 Schema
Europe 4 Dolphin Hotel (Lobby Level)
Looking to meet Technical Support management? Want an opportunity to share your feedback with our Technical Support executive? Need to know how to get some attention on one of your important pmrs? Want to come to one of our lightening sessions to learn some technical tips and tricks? Have you heard about our improvements to the Support website with the Support Portal? Do you know how to leverage our Electronic Service Requests(SR)? Well, look no further. Come talk to Rational Client Support in the Support Cafe! We have moved from the Solution Center into our own room. Come and enjoy some refreshments and discuss your Support needs when YOUR schedule permits. We are here to assist you and share some knowledge with our rolling lightening sessions. Stop by and check it out!
Looking to meet Technical Support management? Want an opportunity to share your feedback with our Technical Support executive? Need to know how to get some attention on one of your important pmrs? Want to come to one of our lightening sessions to learn some technical tips and tricks? Have you heard about our improvements to the Support website with the Support Portal? Do you know how to leverage our Electronic Service Requests(SR)? Well, look no further. Come talk to Rational Client Support in the Support Cafe! We have moved from the Solution Center into our own room. Come and enjoy some refreshments and discuss your Support needs when YOUR schedule permits. We are here to assist you and share some knowledge with our rolling lightening sessions. Stop by and check it out!
Red Carpet Lounge exclusively for Accelerated Value Program Clients
Asia 5 Dolphin Hotel (Lobby Level)
The Rational Accelerated Value Program Team is proud to host an “invitation only” experience for you at Innovate 2010 - The Accelerated Value Red Carpet Lounge.
Asia 5 Dolphin Hotel (Lobby Level)
The Rational Accelerated Value Program Team is proud to host an “invitation only” experience for you at Innovate 2010 - The Accelerated Value Red Carpet Lounge.
The Red Carpet Lounge (RCL) is available to you throughout the conference where we focus on presentations and round tables with management/development/product management that can only been seen in the Red Carpet Lounge. It is also a place to relax, enjoy a soft drink, coffee or snack, connect to the Internet, do a little work, and much much more. You will have the chance to meet with other Accelerated Value Program Clients, Rational Product Managers, Executives, and Engineers as well as many Accelerate Value Leaders and Specialists.
Red Carpet Lounge Welcome Reception: Sunday, June 6, 5:00pm - 6:00pm
Red Carpet Lounge: June 7-10, 8:00am - 5:00pm
Red Carpet Lounge Welcome Reception: Sunday, June 6, 5:00pm - 6:00pm
Red Carpet Lounge: June 7-10, 8:00am - 5:00pm
Blog
We'll be blogging the conference right here on Notes from Rational Support.
Twitter
We'll be tweeting too, from @rationalsupport. If you want to join in the fun, please use the hashtag #ibminnovate.
Photos!
Be sure to upload your photos from Innovate 2010 to the Flickr pool we've created.
Stay tuned for more #ibminnovate excitement!