AcdntlPoet 2700019V2G Visits (2430)
Recycle, reuse! Presented here are the top reused docs in December 2011 across all product sets. These are the docs which were used most often to helped solve your reported cases (PMRs) over the year. We figure if our TSEs are using these docs to help you, then it stands to reason that more of you who aren't calling in can also use these to help solve your issues as well!
AcdntlPoet 2700019V2G Visits (2429)
I'm sure you know by now that we absolutely adore getting feedback. It helps us improve our own capabilities to help you and create better content that meets your needs.
And this is where you come in! You can help us serve you better by leaving feedback on our technical content. If you found a great knowledge document that solved your issue or if you had trouble finding what you needed, we want to know! Whether you have comments, questions, suggestions or ratings, we love to receive your feedback!
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Soumya Y Shanthimohan 270004GAQS Visits (2426)
Attempts to log-in to the Secured web application while recording in IBM Rational Performance Tester (RPT) may led to the message - 'This Connection is Untrusted'.
The message is seen because, RPT acts as a proxy between the browser and the server application to record the data exchange. When a Secured page is recorded using RPT, the RPT proxy certificate is presented to the browser leading to the above message.
Creating and installing a digital certificate will help you get rid of the above message during RPT recording.
The digital certificates feature enables you to run tests against servers that use Secure Sockets Layer (SSL) for applications that require client-side digital certificates to authenticate users.
A digital certificate is a file that binds a public cryptographic key with an identity (a user or an organization). Trusted certificate authorities issue digital certificates, which are then used to authenticate users and organizations for access to websites, email servers, and other secure systems. A certificate store is an archive file that contains almost any number of digital certificates, possibly certificates that are issued from different certificate authorities.
Creating a Digital certificate store
A digital certificate store can be created using the 'keytool' utility.
You will find the keytool utility file in the RPT_
Navigate to the below directory through the command prompt -
Type the following command and press enter
my_certificate is an alias for your certificate in the key store. You may never use it, but every new certificate in your key store must have its own alias.
The certificate generation process will prompt you to enter some information about you. This information will be saved in the certificate. At the end you will have to confirm the entered information.
Once the information is confirmed, you will be prompted to enter the password. Enter the password given in the above command -
At the end you will find the new key store file my_keystore.pfx in your current directory.
Importing a Digital certificate into RPT
Import the certificate into the RPT project before recording.
Click on 'File' > 'Import' > 'General' > 'File system'. Import the required certificates into the project in RPT.
Imported certificates can now be used during RPT recording and playback -
Once you have the certificates in place, you may start recording a test with digital certificates. The below IBM info center link has details on recording a test with digital certificates:
IBM info center link with details on Playing back a test with Digital certificates:
AcdntlPoet 2700019V2G Visits (2425)
Did you know IBM Rational will be at Pulse 2012 showcasing solutions from across our portfolio that can help you improve quality and accelerate the delivery of innovative applications?
If you are a client or business partner attending Pulse 2012 from March 4 - March 7 in Las Vegas, Nevada go ahead and swing by the Cloud and Collaborative Development and Operations exhibits and sessions to learn how your development and operations teams can work together to improve quality, accelerate service delivery, and reduce system downtime...
Rational subject matter experts will not only be available at the exhibits, but are also set to present best practices and success stories for collaborating across development and operations in 12 regular sessions, 2 Birds of a Feather Sessions, and 2 Meet the Expert Sessions in the Solution Center. If you attend, you will gain critical insights for transforming your business performance by unlocking the hidden value and agility in your existing organizational and technology investments.
Check out this excellent list of key topics covered in the Collaborative Development and Operations track:
And of course no blog post would be complete without links to more information!
Don't forget to say "Hi" to all the Rational SMEs when you see them... tell them "Notes from Rational Support" sent you... it likely won't get you anything other than a a business card and a smile, but sometimes that's all you need
AcdntlPoet 2700019V2G Visits (2425)
In IBM we know you likely have products across our expansive portfolio... and while we may be focused on Rational Support specifically here, we also recognize that you may also benefit from some of our counterparts across IBM support. To help you identify, follow, and engage with support across IBM, here are a few accounts you may not have known about:
And how about Facebook:
Let's not forget Youtube:
And of course, the blogs!