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Webcast: Modernize business rules with IBM ILOG and Rational Asset Analyzer on System z
Webcast date: Wednesday, December 8, 2010
Webcast time: 11:00 AM ET, 4:00 p.m. UTC /GMT
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This webcast has been created for:
The Global Rational User Group Community
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1. Logon to the Digital Certificate Manager of the iSeries.
2. Create New Certificate Store.
3. *SYSTEM, Continue.
4. No - Do not create a certificate in the certificate store, Continue.
5. Create Certificate store password, OK.
6. Click 'Select a Certificate Store', *SYSTEM, Continue & Continue.
7. On the left side of the screen select 'Create Certificate'.
9. Select 'Local Certificate Authority(CA)', Continue.
11. Select the following Applications to assign the certificate too:
12. Select 'Work with client applications' on the right side of the screen and assign the certificate to the following:
14. Select 'Copy and paste certificate'.
16. Add the newly created .cer to the studio by clicking on 'Window, Preferences, Remote Systems & SSL.
19. You should now be able to establish a SSL connection.
A guest posting from Christian Glockner, Rational Client Support, EMEA...
Help us help you!
While we do our best to prevent problems from happening in the firstplace, sometimes there's just no way around opening a PMR in order toget support from us.
Whether you open your PMR through ESR, by e-mail or over the phone, oneof our Technical Support Engineers (TSEs) should contact you within twobusiness hours of opening the PMR.
Most of the time, this first contact consists of the TSE asking formore details, be it regarding your setup, the exact circumstances ofthe problem, or other details that are required for us to efficientlyresolve your concern. And it's only after we've received these detailsthat we can actually start to investigate.
We'd love to change that, because we know that time is money and thatyou want the solution as soon as possible - and rightfully so. But weneed your help to make that happen.
So what can YOU do to help us help you?
It's a few simple things:
- Tell us what you're using!
Which Rational products are involved and what versions are they at?
What Operating System are you running on, which database vendor are you using, etc?
Providing this information right at the start of the PMR allows the TSEworking on it to have a clearer picture of the environment at hand. Thedetails we need obviously depend on the products involved, but ingeneral: the more detail the better.
- Tell us what's going on!
When you open the PMR, describe the situation you're running into.
Why are you contacting us, what concerns you?
Are you getting error messages (if so, which exact error message)?
Include all details that you deem helpful, such as screenshots, even viewlets help.
If you have steps to reproduce the problem, include them.
By the way, Rational Client Support has implemented the Kepn
- Tell us how urgent it is for you!
We want to make sure we set the priorities right on your issues, and infact only YOU can tell us how urgent things are for YOU. If you haveany deadlines you need to meet, tell us.
What's at stake for you? Let us know!
Keep these three things in mind (Environment, Situation, Urgency) whenopening a PMR, and you can be sure that we can get started on yourrequest right away.
You see: It's a win-win for both of us.
Christian Glockner is a Technical Support Engineer in Rational Client Support, based in our Amsterdam office. He rocks.
kellypuffs 06000168YK Visits (2407)
Pleased to announce the publication of a new IBM Redbook: Rational Application Developer V7.5 Programming Guide.
This book is a collaboration of several Rational Application Developer subject matter experts, including Rational Client Support's own Lara Ziosi and Henry Cui.
This IBM Redbooks™ publication is a programming guide that highlights the features and tooling included with Rational Application Developer v7.5. Many of the chapters provide working examples that demonstrate how to use the tooling to develop applications, as well as achieve the benefits of visual and rapid application development
Table of Contents:
Part 1. Introduction to Rational Application Developer