Notes from Rational Support

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Unlocking DOORS, 3/24, Waltham, MA

kellypuffs Visits (4091)

Just discovered this event coming soon to Waltham, MA, thanks to @ReleaseTEAMInc: Unlocking DOORS, Waltham, MA , March 24, 2011 The Unlocking DOORS seminar is a great opportunity to network with other IBM Rational DOORS users from many different industries. This seminar will educate existing DOORS users and prospects that are interested in implementing a requirements management solution into their product lifecycle. Audience: Business,Technical Learn more and register: Unlocking DOORS, Waltham, MA Image credit: Some rights reserved by... [More]

Tags: waltham doors requirements-management requirements event

UPDATED: 2Q09 Top Rational FAQ Links by Product

kellypuffs Visits (4091)

Four times a year, we review and gather up content that has been identified by clients and support as the most useful technotes in solving problems or answering questions, and publish it in a document we call the Top Rational FAQ Links by Product. This document has been updated for 2Q09, and republished. You can find it here: Top Rational FAQ Links by Product We continue to increase the number of products this tech note addresses, and you can now subscribe to this information in your favorite RSS reader. Run! Subscribe! Now! New this... [More]

Tags: rational faq technotes

Rational Team Concert 3.0 Web UI intro: Access and Manage Your Work

AcdntlPoet Visits (4089)

Another brief video will show you how you can use the drop downs menus in the navigation bar to create resources or access existing resources, search for resources with quick search, track resources available from the drop down menus and the mini dashboard, and use the Home menu to switch between projects within the same or different applications.

Tags: video rtc tips jazz

[What's your take?] What are you passionate about?

AcdntlPoet Visits (4086)

Passion.... Joe Robinson recently wrote an interesting article on the topic over at the Huffington Post. In that article he posits that "Stocking up on positive events is important because we're usually in a losing battle against the negative avalanche barreling down on us from all sides." In the support world, we often see this exemplified, as we only get calls when there's an issue; no one calls us to tell us when products are working perfectly. I think Joe is on to something with his article, so rather than dwell on the problems... [More]

Tags: answers questions series rcs wyt passion

knowledge wins!

kellypuffs Visits (4086)

I love this old poster I found on Flickr's Creative Commons pool, courtesy of the Boston Public Library. According to the notes on the image: The American Library Association produced this poster as a part of its "Books for Sammies" campaign to send books to soldiers. In WW I, the English called American soldiers "Yanks" or "Sammies" for Uncle Sam. Thousands of these posters were displayed in libraries and expanded the libraries' visibility and their role as community centers by participating in wartime... [More]

Tags: knowledge bpl boston win

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Unlocking DOORS, 3/24, Waltham, MA

UPDATED: 2Q09 Top Rational FAQ Links by Product

Rational Team Concert 3.0 Web UI intro: Access and Manage Your Work

[What's your take?] What are you passionate about?

knowledge wins!