kellypuffs 06000168YK Visits (2654)
I have a new favorite technote.
I know, I know. A knowledge manager is not supposed to play favorites. But there's enough love to go around, and every once in a while, a technote goes above and beyond and just deserves a little additional recognition.
So today I want to share with you the brand-new, shiny, Rational Asset Manager Featured Documents document. This page contains the most requested support documents as well as those recommended by the IBM Rational Asset Manager support team.
And we're not just talking technotes here. LInks to education, user groups, forums, social media ... it's all here!
This new document is featured prominently on the Support Portal RAM Overview page and elsewhere, and I think really represents a useful slice of important information to help you be successful with Rational Asset Manager.
Of course, this list reflects a small portion of our knowledge base. If your problem or question is not featured here, perform a keyword search from the Rational Asset Manager support page.
Check it out and let us know what you think by leaving a comment below.
image credit: (cc) lotyloty
kellypuffs 06000168YK Visits (2653)
Title: CM Server and CCRC Backup and Restoration Guidelines
kellypuffs 06000168YK Visits (2650)
Here is a link to the meeting itself (including all of the details):
Please look to attend. Also ... bring a friend. There will be food, drink, a door prize, and some good conversation.
Date: Tuesday, May 26, 2009
Location: IBM Rational, 20 Maguire Road, Lexington, MA 02421
Please come, enjoy some food & drink, network, get educated on a couple of high-level items, and have a chance to win a really cool prize.
Hope to see you there!
Another new whitepaper published: ClearCase 8.0 VOB Schema 80 and Feature Level 7 migration strategies
AcdntlPoet 2700019V2G Visits (2642)
It is a two-fer this Friday! In addition to the Rational Performance Tester whitepaper published earlier, we have a second treat for you in the form of this new ClearCase 8.0 whitepaper on VOB Schema and feature level 7 migration strategies! Check it out:
Abstract: This white paper provides you with information about IBM Rational ClearCase 8.0 migration strategies for VOB Schema 80 and Feature Level 7.
ClearCase version 8.0 introduced both a VOB Schema and Feature Level update to allow for new functionality within the release. To be able to benefit from these changes, existing ClearCase 7.x and prior VOBs will require both a database reformat and then an update to the new Feature Level. While a ClearCase version 8.0 VOB server can support both Schema 54 and Schema 80 VOBs simultaneously, careful planning must be done to minimize downtime and ensure a successful migration from Schema 54 to 80 as well as the Feature Level update.
Released: November 17th, 2011
Authors: Christopher Guild, Brian Cowan, Benjamin Raymond
kellypuffs 06000168YK Visits (2638)
Innovate 2010, the Rational Software Conference, is less than a month away, and it's starting to feel real now.
Some of what you can expect at Innovate 2010, from a Rational Client Support perspective:
Several Rational Client Support speakers will be presenting sessions at Innovate 2010:
The Technical Support Café
Europe 4 Dolphin Hotel (Lobby Level)
Looking to meet Technical Support management? Want an opportunity to share your feedback with our Technical Support executive? Need to know how to get some attention on one of your important pmrs? Want to come to one of our lightening sessions to learn some technical tips and tricks? Have you heard about our improvements to the Support website with the Support Portal? Do you know how to leverage our Electronic Service Requests(SR)? Well, look no further. Come talk to Rational Client Support in the Support Cafe! We have moved from the Solution Center into our own room. Come and enjoy some refreshments and discuss your Support needs when YOUR schedule permits. We are here to assist you and share some knowledge with our rolling lightening sessions. Stop by and check it out!
Red Carpet Lounge exclusively for Accelerated Value Program Clients
Asia 5 Dolphin Hotel (Lobby Level)
The Rational Accelerated Value Program Team is proud to host an “invitation only” experience for you at Innovate 2010 - The Accelerated Value Red Carpet Lounge.
The Red Carpet Lounge (RCL) is available to you throughout the conference where we focus on presentations and round tables with mana
Red Carpet Lounge Welcome Reception: Sunday, June 6, 5:00pm - 6:00pm
Red Carpet Lounge: June 7-10, 8:00am - 5:00pm
We'll be blogging the conference right here on Notes from Rational Support.
We'll be tweeting too, from @rationalsupport. If you want to join in the fun, please use the hash
Be sure to upload your photos from Innovate 2010 to the Flickr pool we've created.
Stay tuned for more #ibminnovate excitement!