mquimby 060001FAVB Visits (2752)
We have some new education content for Rational ClearQuest and Rational Quality Manager!
For RQN, there are four new tutorials available on IBM
Check out the links to the content below. Thank you to Judy and Brianna for this great content!
Your feedback helps us improve. You can find the feedback form on the category pages for your product and version. The feedback form is quick and easy. Leave comments and let us know if these demonstrations help you achieve your goals.
What is IBM Education Assistant? IBM Education Assistant is a collection of multimedia educational modules designed to help you gain a better understanding of IBM software products and use them more effectively to meet your business requirements.
Find more great education modules here.
AcdntlPoet 2700019V2G Visits (2752)
This week we bring the spotlight back into Massachusetts for Aaron Cohen. Aaron is a code-slinger by trade and works to ensure Rational Client Support has the tools necessary to effectively and efficiently get the job done, be it in a technical support role, or in client self assist initiatives. One special editor's call out here to say that Aaron's twitter account, serving as his personal "Notes to Self", proves to be as amusing as it is useful.... you'll likely want to check it out. Now, without further ado, I present Aaron Cohen:
Tell us a little about yourself: who are you, what is your role in Rational Client Support?
As a serviceability and tool developer, I am responsible for crea
How long have you been working for IBM and Rational?
I first joined Rational after graduating back in 2003.
Have you had any other roles in Rational?
When I first joined Rational, I worked as a software engineer supporting Rational's Testing Tools. It was an outstanding team to work with and I learned a lot about working with customers. After 2 years, I moved to our Global Support Enablement in my current role.
However about 2 years ago I took a break from my current role and worked as the Jazz Support Team lead. It was a truly unique experience. The Jazz platform was in an open beta and open to everyone's feedback on how it should be molded into a flagship product.
What are you currently working on?
I am currently working on several project but only 2 of them are externally visible at the moment. The first is The IBM Software Support Toolbar. We built this solution in order to help clients better find the information they need on IBM.COM. The second solution is the IBM Rational Web Serviceability Tool. This is a web based tool which launches autonomic computing scripts in a minimal interface.
Describe a normal day for you.
Normal? What's that?
What project are you the most proud of?
A few years ago I created a tool called RDTE (Rational Diagnostic Tool For Eclipse). It would scan the filesystem and find/diagnose Eclipse configurations that had previously been run. It was a fun project that gave me insight into the internals of how Eclipse worked.
Are you a gadget person? What type of gadgets do you use?
I am a gadget guy! There is no way I can deny it. I currently have an iPhone 4 and have been bringing myself up to speed on iPhone application development.
What is your favorite part of working for Rational Client Support?
It has to be the RCS Community. There are a lot of outstanding people who work here.
What inspires you in your work?
I am consistently, pleasantly surprised with new problems to solve.
What are you passionate about?
I enjoy working with most shiny happy technologies and solving problems.
What tip or trick would you like to share with the class?
If at any point the problem you are solving looks fuzzy, talk to the customer or your stakeholders.
In your spare time, if you have any, what hobbies or activities interest you?
In my free time I enjoy scuba diving, cycling, and hiking.
If you were stuck on a technology deprived island, what single technology could you not live without?
Too scary... not thinking about it.
How do you grow your technical skills?
I am consistently curious. This drives me to read articles, forums, and books to keep my skill sup to date. I often attend presentations and listen to how others are solving problems. Recently I have gained a lot of value out of presenting deep dives into how I solve problems and listen to feedback of how others believe I could do it better.
How do you prefer to find answers to your questions?
Google first and reach out to a community if that fails.
How are you using social networking today?
I am on twitter (@aaronmcohen).
kellypuffs 06000168YK Visits (2743)
Just discovered this event coming soon to Waltham, MA, thanks to @ReleaseTEAMInc:
Unlocking DOORS, Waltham, MA, March 24, 2011
Image credit: Some rights reserved by bfick
AcdntlPoet 2700019V2G Visits (2740)
Functional Testing in Google Chrome Using IBM Rational Functional Tester v8.3.x- This demonstration shows you the setup and configuration tasks for preparing Rational Functional Tester for functional testing in Google Chrome browsers.
kellypuffs 06000168YK Visits (2736)
This document has been updated for 2Q09, and republished. You can find it here:
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