Notes from Rational Support
Watch an overview demo of "What's new in Rational Asset Manager 7.5 milestone 3 - Lotus Connections"
This is just one of several new Rational Asset Manager 7.5 M3 videos just posted to the IBMJazz channel on YouTube.
AcdntlPoet 2700019V2G Tags:  community rational devops alm rational-client-support 6,465 Views
DevOps is reshaping the future of ALM as noted in a recently published Forrester report, Continuous Delivery is Reshaping the Future of ALM, saying "DevOps is now noisily elbowing its way into the mainstream- the revolution is just beginning, but it’s real and the time to act is now."
IBM DevOps is an essential enterprise capability for continuous delivery that enables organizations to seize market opportunities and reduce time to customer feedback. DevOps enables organizations to adopt and continuously improve in lean and agile practices through shared learning, while extending the boundaries of agile to encompass the full business/client value stream. Effective ALM is a key practice that helps organizations implement a DevOps approach because it allows them to efficiently deliver applications and services with robust performance, transactional integrity, security and control.
We ask that you continue to participate and contribute your ALM expertise to the DevOps Community moving forward. Join our new DevOps Community to post questions to the Forum or get community insights from our Blog. We look forward to exchanging ideas with you.
This week we bring the spotlight to Sabrina Hippert / Wimsatt. Don't let both her names fool you, Sabrina really is just one person providing all that Accelerated Value support along with the rest of her team in RCS. You may THINK she is two people, though, as she seems to have her hands in a number of projects in addition to her role in AVP. I'm not sure where she even finds the time to travel, but she does! And while you're spending the time here, don't forget to see our previous interviews with our other busy peeps in RCS!
Tell us a little about yourself: who are you, what is your role in Rational Client Support?
My name appears as both Sabrina Wimsatt and Sabrina Hippert. I am one of the Accelerated Value Leaders in Rational Client Support.
How long have you been working for IBM and Rational?
I have been with Rational since April of 2000. I started in Modeling support as a TSE for Rose, XDE, RSA, and RMC, went to a Staff TSE, team lead and then come to AVP about 2 1/2 years ago.
What are you currently working on?
I am currently focused primarily in the Requirement Management (RM) space, but I also assist in modeling and RMC. I am working with a particular client on helping them implement a short term (RM) solution.
Describe a normal day for you.
There is no normal day for me, they vary. I am generally on the phone in meetings with my clients, development, DPP /beta team, or support.
Are you a gadget person? What type of gadgets do you use?
Not really, but I can't live without my cell phone. I use it all the time and it helps me stay connected to what is going on.
What is your favorite part of working for Rational Client Support?
I love working with all the different teams in support and actually talking to them face to face.
What are you passionate about?
I am passionate about keeping my clients happy, being close to my family/friends and I love to bake.
What tip or trick would you like to share with the class?
It is very important to network with people both in Rational and outside, don't be afraid to reach out to them and ask for help or ask if you can help them.
How do you define success?
Success means that I don't compromise my integrity, working with people who need my help, having time to spend with my family so an equal work life balance, providing value to others, meeting my commitments, and being happy with where I am today.
In your spare time, if you have any, what hobbies or activities interest you?
I enjoy traveling, I just got back from Aruba in September and that was such a beautiful island with so many nice people. I enjoy going antiquing, collecting vintage costume jewelry. I also love to bake, and play Texas Holdem poker with my husband.
Have you worked on any projects that you feel were exceptionally exciting for you?
I have been excited about a few projects (audit / internal tooling training) and also teaching client management modules. I enjoy teaching since it allows me to share my experiences, get to know people. And also, I get excited to bake.
If you were stuck on a technology deprived island, what single technology could you not live without?
My cell phone
How do you grow your technical skills?
I learn new things by participating with clients in the Betas and DPP programs along with attending the RCS training courses.
AcdntlPoet 2700019V2G Tags:  rational-client-support scrum rtc how-to youtube rational-team-concert rational videos 6,456 Views
Applying Scrum Process Methods in Rational Team Concert, Part 1- Applying Scrum Process Methods in Rational Team Concert with Rational technical specialist Jeff Hanson.
Applying Scrum Process Methods in Rational Team Concert, Part 2- The second half of the webcast on Applying Scrum Process Methods in Rational Team Concert with Rational technical specialist Jeff Hanson.
More information on this topic can be found at:
RohitBalduwa 2700066W8H Tags:  rational-client-success project-area rtc rational-client-support rational-team-concert queries 6,452 Views
A query consists of one or more conditions that must be met by each work item in the result set. Each condition references a work item attribute, an operator and one or more values.
Till date, Queries can only be shared among members of same Project Area, Team Area or with individual users. There is no feature to share the Queries across different IBM Rational team Concert(RTC) Project Area's.
There is an existing Enhancement Request 318474 raised for the same:
As a workaround, you can create a Master-Child Project Inheritance which will allow the sharing of the Process configuration with other Project Area's.
1) Create a Master Project Area and create the Work-Item Queries.
2. Under Overview Tab, Allow this Project Area process sharing with other Project Area's.
3. Create a Unconfigured Project Area( Child project Area) and select the process sharing option to use the Master Project Area.
Currently, this only way to share queries across different Project Area's , as different project Area's might have different level of customization (ex: different custom attributes), which might make a query incompatible across different Projects.