Awesome Ignite-style presentation on Knowledge-Centered Support by David Kay. He rocks.
Knowledge-Centered Support (KCS) in five minutes, using the Ignite format: 20 slides, 15 seconds each. Learn why KCS has emerged as the best practice for support knowledge, how it differs from conventional approaches, and how to get started.
Rational Team Concert: Packaging and deploying with Enterprise Extensions - The Enterprise Extensions packaging and deployment features allow you to package build outputs and deploy the packages to runtime environments on other systems. This video includes demonstrations of ship list and work item packaging and rollback deployments.
Last month the following technotes were the most heavily reused when closing PMRs opened by you, our clients. These are the top content reused during May to help solve your Rational Team Concert issues. We hope that highlighting them here will help others encountering the same or similar issues also find quick resolution: 1445366 How to verify LDAP parameters for Jazz Team server configuration 1455421 IBM... [More]
Continuing with our Innovate presenters theme , today we spotlight James Chung. As one of the presenters for next week's IBM Innovate2010 conference, James will be speaking on "How to reference a datasource using Resource Injection in a JEE application using IBM Rational Application Developer (IRAD) and WebSphere ". Read on below for James' speaking schedule and abstract, and to learn more before you meet him at Innovate2010 ! Tell us a little about yourself: who are you, what is your role in Rational Client Support? I started out in... [More]
Have you registered for InterConnect 2016? Join us February 21-25 at the MGM Grand & Mandalay Bay in Las Vegas, NV for our InterConnect 2016 conference. InterConnect offers a unique educational experience tailored to your needs with more than 2,000 sessions. From business breakout sessions to hands-on technical explorations, the InterConnect curriculum is designed to help you quickly and easily realize the full value of your investment—allowing you to accumulate a year’s worth of professional education in just... [More]
Did you notice the hubub yesterday? No? Missed the excitement, eh? Well have no fear, we're here to help! Collaborative Lifecycle Management 2011 (CLM 2011 for short) went live yesterday, amid some fanfare over on Jazz.net. To help you navigate and find some of the new and relevant CLM information, following are some outstanding resources for all your CLM 2011 needs! CLM 2011 is here: Rational Team Concert, Rational Quality Manager, and Rational Requirements Composer... [More]
A scenario where it looked like IBM Rational Performance Tester (RPT) was not capturing the 'Refresh' actions. While trying to record a SAP Business Objects session using RPT through Internet Explorer, there were many application triggered 'Refresh' that took place. The 'Refresh' process would take sometime to end and it appeared like a progress window, as seen below - RPT was capturing the actions when the 'Refresh' button was manually clicked by the user. However, it looked like RPT was not capturing the... [More]
Our friends over at Jazz.net have just uploaded three new Design Management 4.05 M5 videos demonstrating web sketcher and domain construction. Great stuff! Grab a cuppa, sit back, and check out these demos to learn more:
Design Management 4.05 M5 Web Sketcher Demonstration: This is a demonstration of the Design Management 4.05 M5 Web Sketcher. Design Management 4.0 M5 Domain Toolkit - Domain Construction Part 1: This video is part one of a demonstration of the Design Management 4.0 M5 Domain Toolkit... [More]
Last night I attended the Super Women's Group panel discussion and reception and took a few notes to share. Before I get started, I am thrilled to say that it was standing room only. (The fire marshal had to turn people away.) It shows the growing number of women doing technology jobs and also the effectiveness of our marketing. Next year, we are getting a ballroom, ladies! Also, this advice can apply to any career and is relevant to all my followers. Marie Wieck, GM Application and Integration Middleware... [More]
There are three new videos available on IBM Education Assistant for Rational . There are new presentations for Rational Developer for Power, including a presentation on its integration with Rational Team Concert. There is also a new installation video for Rational Automation Framework, which is the product's first piece of content for IEA. Rational Developer for Power Systems Software Activating licenses for Rational Developer for Power client Integration and Interaction with Rational Team Concert Rational Automation Framework Server and... [More]
Follow-up Tests with Reports/Queries in Rational Quality Manager - Rational Quality Manager includes reporting and querying capabilities to help you stay informed about the status of your project. Use these wherever you are in the test effort to gather in-depth information on things like test case and test script states, testing coverage, test execution progress, and overall project health. And as a bonus, This video demos how to customize the menu in Rational Quality Manager 4.0.3: IBM Rational Quality Manager v4.0.3: Customizing... [More]
Four times a year, we review and gather up content that has been identified by clientsand support as the most usefultechnotes in solving problems or answering questions, and publish it in a document we call the Top Rational FAQ Links by Product. This document has been updated to cover all of 2008, and republished. You can find it here. Top Rational FAQ Links by Product We continue to increase the number of products this tech note addresses (currently at 31 and climbing), and you can now subscribe to this information in your favorite RSS reader.... [More]
Both Vijay Sankar and Andy Gurd have tirelessly spent the past month taking you back to school on requirements. If you missed it, or just want a refresher, take a look at their work with the entire Requirements Management 101 series here: Part 1: What is requirements management and why is it important? Part 2: How to write good requirements; and types of requirements Part 3: Why baseline your requirements? Part 4: What is traceability? Part 5: The uses and value of traceability Part 6: Revisiting requirements elicitation ALM Community... [More]
Breaking news! We're in the process of scheduling more open mics, and we have dates and topics for two more! RSA Open Mic April 2, 2009, 2pm EDT UCM Open Mic April 21, 2009, 1pm EDT Subscribe to our Open Mic page to get the latest and greatest as it's updated. More information will be forthcoming on these and other open mics/webcasts. Stay tuned!
Last week we gave you a ton of tips from Jazz.net ... this week you get a few from our various developerWorks blogs and high-value technotes: Using WebSphere? Here's a great new post on automating Wireshark using Lua scripting from Kevin Grigorenko's IBM WebSphere SWAT Blog . If you're a Rational Synergy or Rational Change admin, you may be interested in Thoughts from Information Management Support's post: 100 Tech Tips, #37: Top Informix docs Are you a Rational HATS admin? Just downloaded version 8 did you? Why not take a... [More]
This presentation provides an overview of the reporting features
available starting in IBM Rational ClearQuest release 7.1. This is just one of three new video technotes posted today on the IBMRationalSupport YouTube channel. Have you subscribed?
Our folks were busy the last few weeks of 2013 pulling together some new educational material to help you better understand how you can use test case execution records with IBM Rational Quality Manager (RQM). A new six part video series was published to help explain how you can use test case execution records to plan, execute, and report on testing activities. Rational Quality Manager v4.0.4: Test Case Execution Records Part 1:... [More]
On the downswing from Innovate 2012? Didn't get a chance to go to Orlando? Fear not brave reader... you can still jump on the Innovate 2012 bandwagon and join in with Innovate Around the World ! Here are the current dates and locations for the Innovate Around the World events in July: 5-Jul Manila, Philippines 10-Jul Kuala Lumpur, Malaysia 12-Jul Jakarta, Indonesia 18-Jul Hanoi, Vietnam 24-Jul Bangkok, Thailand 27-Jul Singapore, Singapore Don't forget to take a look at the rest of the event dates and locations to find a city close to you!... [More]
We are indeed winding down into the next holiday week and the new year, but we still know you need to get the fixes and updates you need! To give you something to do in the hopefully slow week you're having, here's the latest and greatest downloads which have gone live from Rational Support since November 30th... and don't forget to check out the downloads tag to see the fixes you may have missed over the summer and early fall months: Rational ClearCase 22.214.171.124 Rational ClearQuest 126.96.36.199 Rational Logiscope Fix Pack 5... [More]
Have you seen the Rational Events series, Innovate Comes to You? No? Well don't miss out! Check out some of the recent events coming soon to a city near you: 25 Aug 2011- IBM Rational - Innovate Comes To You - Long Beach This event provides several presentations including hands-on sessions. Each hands-on session provides an opportunity to work with Rational software and systems development tools in a lab environment. Speakers will take you through the material at a pace designed to let everyone participate. Audience: Business,Technical... [More]
By way of Jazz.net's awesome library feed , here are three useful articles surrounding Rational Synergy for RTC's bridge connector and synchronizer: IBM Rational Synergy for Rational Team Concert Bridge Connector - Part 1 - This article describes the use of Rational Synergy for Rational Team Concert (RTC) Bridge Connector. It talks about who can utilize this integration, and the benefits and the features of doing so. IBM Rational Synergy for Rational Team Concert Bridge Connector - Part 2 - This article describes the use of... [More]
We wish you all the best this holiday season and hope your day is filled with joy and relaxation! On the off chance you are reading the blog today, here's a little classic tribute in song from those elves who, like us, work behind the scenes on the Island of Misfit Toys ...
Pleased to announce the publication of a new whitepaper on ibm.com: Title : Customizing Rational System Architect XT web pages Abstract : With all the IBM Rational System Architect XT customizations in place, this whitepaper will show you how to create a complete Enterprise Architect Web Site. Author : Kiran Singh Publisher : Bill Penny Link
IBM Rational Synergy is a task-based, software configuration management (SCM) solution that brings together global, distributed development teams on a unified platform. Rational Synergy provides capabilities that help software and systems development teams work and collaborate faster and easier. Rational Synergy is licensed using IBM Rational Common Licensing. For information about Rational Common Licensing, see the Rational Common Licensing information center. Types of Licenses : Rational Synergy supports the Floating, Named-User Floating, and... [More]
Hey, have you heard? We (IBM) just announced a new family of processor based systems called POWER7! While Power7 is not an IBM Rational specific effort, it does warrant a call out here as it is a big step forward in the Smarter Planet drive for IBM. Workload optimization is the name of the game here, which can directly translate into compelling performance and cost efficiencies. More details on the POWER7 systems can be found on IBM.com at the POWER7 announcement overview . Be sure to check out the "Meet the experts" tab for... [More]
IBM Rational DOORS: Common Mistakes and Misconceptions - In this video Afsheen Khan, an experienced DOORS user, takes you through the various common mistakes and misconceptions made by novice DOORS users as well as what powerful and useful DOORS functions most often go unused or underutilized. Table of Contents: 00:40 - Agenda 03:00 - Background 04:26 - Objects vs. Attributes 06:37 - Columns vs. Attributes 09:43 - Object heading vs. Object text 16:00 - Misinterpreted warnings 18:00 - Object... [More]
You're about to see the movie that holds the Guinness World Records record for the World's Smallest Stop-Motion Film (see how it was made at http://youtu.be/xA4QWwaweWA ). The ability to move single atoms - the smallest particles of any element in the universe - is crucial to IBM's research in the field of atomic memory. But even nanophysicists need to have a little fun. In that spirit, IBM researchers used a scanning tunneling microscope to move thousands of carbon monoxide molecules (two atoms stacked on top of... [More]
Here it is ... what you've been waiting for. We've run the numbers and these are the technotes that were used most often by our technical support engineers to solve cases.
Lots of good stuff here ... maybe something you've been looking for? 1250403: How to obtain your Rational license keys 1308308: How to move licenses to a new server 1250433: Obtaining your Rational license keys 1474620: How to install Rational License Key Server 8.1.x on Microsoft Windows 1131335: Utility to collect ClearCase logs and diagnostic data on... [More]
Looking for tips and tricks, advice on configuration, or just more clarity on product usage? Here are some great articles from the Jazz.net library highlighting tutorials and how-to's for improving your setup and use of Rational tools and solutions: Planning the next stages of the Rational Solution for CLM How to author and use a Process Description in CLM 2011 Tutorial: Create a custom work item in Rational Team Concert Integrate Rational Method Composer with Practice Library Rational Quality Manager 3.0.1 Reporting integration with... [More]