kellypuffs 06000168YK Visits (2135)
We are pleased to announce that the IBM Software RFE Community was recently updated, and Release 11 is now live and in production. During the successful deployment of this release, more than 282
RFEs and defects were addressed, establishing a new record for a release!
Improvements to the Community are listed for the following areas:
Translucence automation update - Update to support the strategic and automatic updating of transparent development content from RTC instances
Translucence APIs - Enablement of JSON APIs to provide transparent development as embedded content and functionality
RFE reassignment - Ability for administrators to reassignment an RFE with a new topology within or across brands
RFE source - Ability for users to optionally identify the source of the genesis for the request from a list identified by the brands
OS list updates - Update to add and rename the supported list of operating systems to align with the direction of IBM business
Import RFE updates - Update to the existing import RFE functionality for more robust and informative error and associative handling
Delete RFE - Ability for administrators to delete any existing RFE for the brand they are entitled to administrate
Change RFE owner - Ability for administrators to change the owner of any existing RFE for the brand they are entitled to administrate
Product contact list - Ability for administrators to identify product owners or interest parties for notification of associated RFE actions or updates
Administrative metrics - Ability to generate and view administrative reports on access, and brand topologies
Administrative notifications - Ability for administrators to be notified (by email) of RFE reassignment, deletion, creation and ownership change
Product owner notifications - Ability for product owners and interested parties to be notified (by email) of RFE reassignment, deletion, creation and ownership change
User notifications - Ability for RFE owners to be notified (by email) of RFE reassignment, deletion, creation and ownership change
Metric dashboard updates - Updates to the metric dashboard to provide additional metrics, metric sorting and visual structuring for ease of usage
Admin portal updates - Updates to the admin portal to provide additional functionality for a more usable and accessible experience
Metric portal updates - Updates to the metric reports to utilize new features and remove existing minor issues
Please visit the new and improved IBM Software RFE Community and let us know what you think!
kellypuffs 06000168YK Visits (2134)
IBM has significantly updated the IBM Support Portal, with improvements to make this worldwide one-stop site for technical resources for all IBM products even more effective and useful for our clients....some are adjustments you have requested, others are redesigns to improve your efficiency finding the information you need.
More details on the new capabilities in this release can be found over at the IBM Electronic Support blog. Kick the tires! Let us know what you think!
kellypuffs 06000168YK Visits (2133)
is now my honor to present the next our regular series of interviews
with some of the rockin' folks in Rational Client Support. Today I
have the pleasure of introducing Fred Bickford, support engineer
based in Lexington... er, make that Littleton,
MA. And be sure to check out our previous interviews with the peeps of Rational Client Support.
us a little about yourself: who are you, what is your role in
Rational Client Support?
My name is Fred Bickford IV, I am a Senior Advisory Software Engineer / Lab Advocate for the Customer Advocacy Group(CAG) in IBM Rational Client Support.
How long have you been working for IBM and Rational?
I have been at IBM (and previous acquisitions) since 1997.
Have you had any other roles in Rational?
I have had various technical roles and even a management role at one time.
Are you a gadget person? What type of gadgets do you use?
Other than my blackberry, not so much a gadget person, I love to work with hardware, rebuilding old PC's, refreshing or keeping alive my various aging computers at home.
What gadget, which you currently own, can you not live without?
I probably would feel naked with out my blackberry. Funny how much it keeps you connected.
What is your favorite part of working for Rational Client Support?
The constant challenge and change. Work rarely ever gets boring in Client Support. Working with the customers and solving customer issues is a favorite part of my work.
How do you define success?
Success for me is about embracing change and diversity and not only surviving, but thriving.
In your spare time, if you have any, what hobbies or activities interest you?
In my spare time, I am actively involved with my two sons' sports, and I am big fan of history (American civil war, WWII European History etc..)
What is your favorite technology that fizzled or failed to live up to the hype?
Virtual Reality hasn't panned out as much as I had expected or hoped.
Any new technologies that you think are about to break into the big time?
Embedded technologies - everywhere we look there is another opportunity for RFID and the like.
How do you prefer to find answers to your questions?
One of the greatest things I have at IBM is the availability of such talented people across all kinds of technologies. Also the Internet.. with Google and IBM internal resources, I don't think I could not be helped.
How are you using social networking today?
I am actively on Facebook, it is interesting to see co-workers and friends lives unfold daily, sometimes trivially, sometimes with exciting or interesting activities.
How could you see yourself using it in 5 years?
I see social networking becoming more engrained in daily life and also really being leveraged more..Watching my two teen aged boys, it is interesting how social networking is already becoming such a way of life for generations to come.
Are you a blogger in the blogosphere? ... Are you a YouTuber? ...Are you an Author? .... Do you Tweet? ...
AcdntlPoet 2700019V2G Visits (2132)
The dwLive! IdeaJam has been extended through June 28, so the sooner you join the more you can share -- and learn!
Let us know what you think, at dwlive.ideajam.net .
AcdntlPoet 2700019V2G Visits (2129)
Maciej Zawadzki, Director Deploy and Release Product Line, discusses how the meaning of DevOps has evolved over time and explains the relationship between Continuous Delivery and DevOps in these two video blogs from IBM Rational.
UrbanCode Video Blog 1 - On the term of DevOps: In this first vlog, Maciej Zawadzki, Director Deploy and Release Product Line, discusses how the meaning of DevOps has evolved over time.
UrbanCode Video Blog 2 - Continuous Delivery and DevOps: In his second vlog, Director, Deploy and Release Product Line, Maciej Zawadzki, explains the relationship between Continuous Delivery and DevOps.