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Notes from Rational Support
Notes from Rational Support: IBM Rational Client Support content delivery coordinated by Naomi Guerrero. We follow the IBM Social Computing Guidelines.
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    Have you noticed the new IBM Support Portal changes?

    AcdntlPoet 2700019V2G | | Visits (4919)

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    The new IBM Support Portal design has deployed! The IBM Support Portal has a new look.  You have suggested improvements for the IBM Support Portal.  We've listened, and our new, simplified website is now available. The simplified design presents the most important content for your product to help you find the information you need, when you need it. After selecting a product from the top of the page, you'll find links to fixes, updates, best practices, product documentation, troubleshooting technical notes, social media... [More]

    Tags:  rational-client-support support-portal videos youtube esupport rational updates how-to

    Getting/setting properties of SCM artifacts using Rational Team Concert SCM CLI

    AcdntlPoet 2700019V2G | | Visits (4919)

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    Getting/setting properties of SCM artifacts using Rational Team Concert SCM CLI - This video demonstrates how to modify and list the properties of a workspace, stream, component, baseline, and a snapshot using the RTC SCM CLI client.  

    Tags:  video scm rtc youtube rational rational-client-support rational-team-concert

    Situation, Environment, Urgency

    AcdntlPoet 2700019V2G | | Visits (4917)

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        Coming off of the holidays is always a bit rough... so to make it a bit easier on us, and still provide you with quality content, we're taking a trip in the way-back machine to re-run a blog post from February of 2009... we think you'll find it is still relevant and useful today! --------------------- Situation, Environment, Urgency ( original posting here ) A guest posting from Christian Glockner , Rational Client Support, EMEA...         Help us help you! While we do our best to prevent problems from happening in the first place,... [More]

    Tags:  rerun rational rational-client-support tips

    Video Technotes on YouTube!

    kellypuffs 06000168YK | | Visits (4917)

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    We're always looking for new and innovative ways to help you be successful with your IBM Rational products, and to that end,  we are creating a special series of video technotes on YouTube. We've created a channel:  IBMRationalSupport.  where you can find several video technotes created by our support engineers. Subscribe to this channel to receive notices when new video technotes are uploaded. What is our most popular video technote to date? THIS one,  UNIX/Linux silent install of ClearCase and ClearQuest.  What new content would YOU like to... [More]

    Tags:  youtube support

    The top 50 technotes in 2013

    AcdntlPoet 2700019V2G | | Visits (4913)

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      Yesterday we shared the top ten blog posts in 2013. Today we are sharing the top 50 most re-used technotes in the past year. Like all the prior top content posts month-to-month, these technotes are the most often cited and shared in our Support Engineers' PMR notes all used to help you solve or prevent issues with your Rational products.           Doc ID Subject Product 1250403 How to obtain license keys for IBM Rational products Rational License Key Server 1131335 Utility to collect ClearCase logs and... [More]

    Tags:  rational top-content rational-client-support top-support-content
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