AcdntlPoet 2700019V2G Visits (1844)
Have you found a technote that helped you solve an issue without having to open a PMR? Let us know by rating and leaving feedback on that content using the "Rate this page" stars on the top right of the content or the box of the same name at the bottom of each technote! Your feedback is highly valuable to us as we work to improve the quality of solutions and help you solve issues more effectively and efficiently.
Last month the following technotes were the most heavily reused when closing PMRs opened by you, our clients. These are the top content reused during April to help solve your Rational Focal Point, Rational Change, Rational Team Concert, or Rational Quality Manager issues. We hope that highlighting them here will help others encountering the same or similar issues also find quick resolution:
Rational Team Concert:
Rational Quality Manager:
Rational Focal Point:
kellypuffs 06000168YK Visits (1844)
Please join Christopher Flynn, Director of Rational Client Support (RCS), Americas, for an info
Speakers: Chris Flynn, Director, IBM Rational Client Support Americas
Conference Schedule: 12:00 PM EDT, 11:00 AM CDT, 10:00 AM MDT, 9:00 AM PDT
Friday, May 7, 2010 for a duration of 1 hour
Conference telephone numbers:
Participants, Toll: +1-210-795-1098
Participants, Global Toll free: +1-866-803-2143
Passcode: IBM RATIONAL
AcdntlPoet 2700019V2G Visits (1843)
Effective Collaboration for Better Design with IBM Rational Software Architect v8.5- This presentation from the "Good Design is Good Business" webcast series focuses on the Design Manager extension for Rational Software Architect and the design management capabilities on a larger scale. Design Mana Contents:
Design Mana Contents:
AcdntlPoet 2700019V2G Visits (1841)
The dwLive! IdeaJam has been extended through June 28, so the sooner you join the more you can share -- and learn!
Let us know what you think, at dwlive.ideajam.net .
Barry-CCM 06000008QU Visits (1839)
The customer is always right, but making customers successful is challenging especially when it comes to troubleshooting issues in a complex environment. As our clients evolve to mobile, social, cloud environments our jobs have become more demanding. When we look at all the topologies our large clients use, there are some 3M variables that can impact the performance users experience. IBM Rational has client support teams in 18 locations around the world working to reduce this complexity.
Our Client Success team is dedicated to solving your problems 24/7/365. As business becomes more social our goal is to quickly and easily connect customers to the subject matter experts you need in order to efficiently resolve your concerns. We are one global team for a globally distributed marketplace, partnering with professional services and AVP.
In a social world people do business with people. Stop by the Integrated Services Delivery Zone and meet the people committed to your success.
Author: Mary Barry