Notes from Rational Support
Couldn't make it to Orlando in June for Innovate 2010? Can't attend one of our several regional events? No matter. We'll bring Innovate 2010 to YOU.
I'm attending. Hope to "see" you there!
IBM Rational Architecture Management and Construction Solutions v7.5.3 available:
Rational Application Developer for WebSphere Software, Version 7.5.3
IBM Rational Modeling Extension for Microsoft .NET, Version 7.5.3
Rational Software Architect for WebSphere Software, Version 7.5.3
Rational Software Architect RealTime Edition, Version 7.5.3
Rational Software Architect Standard Edition, Version 7.5.3
Rational Software Modeler, Version 7.5.3
AcdntlPoet 2700019V2G Tags:  rational-client-support support-portal videos youtube esupport rational updates how-to 5,081 Views
The new IBM Support Portal design has deployed!
The IBM Support Portal has a new look. You have suggested improvements for the IBM Support Portal. We've listened, and our new, simplified website is now available. The simplified design presents the most important content for your product to help you find the information you need, when you need it. After selecting a product from the top of the page, you'll find links to fixes, updates, best practices, product documentation, troubleshooting technical notes, social media channels, tools and resources, and so much more. Please visit the new site today at support.ibm.com!
We produced a short video introducing the new functionality that is now live at support.ibm.com. You may view this video on YouTube and soon on our IBM Education Assistant channel, as well as embedded below for your convenience.
IBM Support Portal overview- video about the new design
At the IBM Electronic Support blog you will find an overview of the main pages of the new IBM Support Portal and a description of how to navigate within this new design. Note: Clicking on the images in this linked article will open full-size images in a new browser tab for greater visibility to the discrete features.
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You may have noticed that IBM Rational recently launched a space within LinkedIn. Our goal is to ensure that anyone looking for an official IBM Rational space within the LinkedIn community will be able to find one; a way to make ourselves more available to you all!
Our efforts within the LinkedIn community, however, won't be focused wholly or specifically on just this new community. The nature of LinkedIn lends itself to be more effective when people from organizations are participating in conversations across LinkedIn groups; not specifically or solely in the Rational Software space.
And since everyone loves action items: we're encouraging you to do two things...
As clients, IBMers, and business partners, we all have specific expertise and focus to provide to the Rational Software LinkedIn group, as well as all the other groups in the space. Using LinkedIn is a benefit to us all through knowledge sharing in the places where you play!