kellypuffs 06000168YK Visits (2284)
Title: RSA Open Mic Call
Date: Thursday, April 2, 2009
Time: 2pm-3pm Eastern Time
Topic: General RSA Support Issues
Conference telephone numbers:
Participants, Tie: 650-9010
Participants, Toll: 719-457-2703
Participants, Toll free: 888-293-6966
Confirmation Code: 3296418
To help ensure your conference begins in a timely manner, please try todial in 5 to 10 minutes prior to the scheduled start time.
The intent of this conference is to have a casual discussion with IBMRational Support, to share thoughts, ideas, and information to allattendees. This will be a phone conference only; there will be noaccompanying webcast. This discussion will not cover future productdirection or the status/progress on open RFEs, APARs or PMRs.
The conference will be moderated to keep the call moving and toappropriately triage issues/concerns to PMRs as needed. This may meancertain problems will need to be taken offline for additional researchor specific expertise.
Anyone planning on attending that would like to offer a question oridea for discussion beforehand, or anyone who cannot attend and wouldlike a question or thought added to the discussion, please post here onthis dW forum thread. Every effort will be made to speak to all items postedhere, time permitting, in the conference. We are looking forward to agreat discussion.
For additional detail on the Rational Open Mic Program please see Link: http
Soumya Y Shanthimohan 270004GAQS Visits (2282)
IBM Rational Performance Tester (RPT) 8.6 onwards, the IBM information center for user assistance is known as IBM Knowledge Center (KC). A KC is a central location for finding and organizing information about IBM products.
Below are the links for the knowledge centers:
Documentation with respect to all the older versions of RPT are also listed as seen above.
Few highlights of KC
1. Narrowing search results by selecting products
If a general search provides too many results, reduce the scope of the search to one or more products. You can also click Add Products... under the search field to add more than one product. Click Done to apply your search scope. Only results from the version, product, or products that you selected are returned. The product you selected is shown on the search bar.
2. Other search tools
To find information more quickly, limit your search results by defining filtering options under Search Results. Only the search results that match your filter selections are returned. In addition to using products, you can filter your search results in the following ways:
Date range : See only topics added or changed in the last week, month, or year, or define your own range of dates.
Tasks : Limit results to specific task types, such as installing, migrating, or troubleshooting. Only documents that are defined as that task type are included in search results. Results might be incomplete if some documents have not been assigned task types.
Operating systems : Limit your search to documents that are relevant for the selected operating system and version.
3. Signing in
To add comments to topics, rate topics, save searches, or create your own collections, sign in to IBM Knowledge Center. Click Sign In in the title bar to open the window where you provide your ibm.com ID and password. Your IBM ID is typically an email address. If you do not have an IBM ID, click Register to apply for one.
4. Adding comments
IBM encourages you to add comments to topics. You are welcome to ask questions, offer suggestions, or provide your own hints for success. However, before you do, please read the IBM Knowledge Center Terms and Conditions. IBM tries to ensure that all content on its sites is respectful of people and laws. We need your cooperation to make that happen.
To add public comments to any topic in IBM Knowledge Center, click the Add Comment link. Provide a title that identifies the problem that you are identifying or the suggestion that you are making. Be aware that after you click Submit, your comment is part of the page for all readers to see. You will not be able to edit or delete the message after it is submitted.
5. Creating your own set of topics with My Collections
Print collection or generate pdf and save the file (only from My collections)
6. Sharing topics
From any topic, click Share, and then select how you want to share a link to the Knowledge Center topic.
7. Viewing content in your own language
By default, IBM Knowledge Center shows content in the language that is specified in the Languages setting for your browser. For example, if your browser is set to French, then you see French content if it exists. If content does not exist in your preferred language, that content is shown in English. You can also set your language preference in IBM Knowledge Center by selecting a language from the language list.
To see which other languages are available for a topic, select the topic and click the language name at the end of the topic.
AcdntlPoet 2700019V2G Visits (2279)
IBM Electronic Support has been busy producing and posting a series of videos designed to help you gain even more benefits from IBM as it relates to using the Support Portal to find support solutions and information:
AcdntlPoet 2700019V2G Visits (2279)
The following list was reported as the content most referenced by our Technical Support Engineers as they worked your Rational DOORS and Focal Point PMRs (problem management records) over the month of October. We hope you find this list as valuable a resource to help you address these issues as our TSEs have:
Top reused technotes for IBM Rational DOORS in October:
Top reused technotes for IBM Rational Focal Point in October:
kellypuffs 06000168YK Visits (2279)