mquimby 060001FAVB Visits (2040)
Our neighbors over at the IBM Electronic Support Community blog have an excellent post regarding the newest updates for IBM Service Request.
IBM Service Request has a new user interface and updated features to help make the managing of your service requests faster and more efficient. Your feedback has a lot to do with these improvements. The IBM Electronic Support Community blog post has change details, links to additional resources, and information on how you can provide continuing feedback.
Check out the blog, and experience the changes today!
AcdntlPoet 2700019V2G Visits (2038)
Rational DOORS Reporting: Module-of-Metrics DXL Case Study at Raytheon- Rational DOORS Reporting: Module of Metrics Case Study at Raytheon by Senior Principal Systems Engineer Jerry Huller. Doors eXtension Language (DXL) plays a critical part in this scenario.
kellypuffs 06000168YK Visits (2038)
(editorial note: This blog post first appeared on my personal blog, Kellypuffs, but it is relevant for this audience as well, with a few minor tweaks. So here you are!
I love this poster. There is a high-res PDF version available if you click through, and I recommend it. Lots of wisdom here. It particularly resonates with me as it pertains to knowledge.
Kids, remember back when….
If you are “of a certain age”, you know what I’m talking about, and we are probably the last generation that will.
If you aren’t, you have no freaking CLUE what I’m talking about because you are a Child of t’Internets and you are free to know and grow. (cue hippy music). The internet, if you are lucky enough to have access to it and a way to view it, provides 24/7 access to an unfathomable amount of knowledge, anytime, anywhere.
Let that sink in, people. Anytime. Anywhere.
Better yet, t’internets has led to the democratization of knowledge …. one person, one voice. Or rather, many more voices, many more people contributing to our collective knowledge.
Need the original schematic/wiring diagram for a 1940s desk phone? It’s out there. Need to know why your bilateral destabilizer keeps shutting down? Someone else has probably experienced it and shared on a forum.
And here’s where I start getting all hippy-dippy, waving daisies, love and sunshine, because to me, this is just the coolest thing EVER. Ever. You can’t put this genie back in the bottle. Knowledge is no longer in the hands of a privileged few to be doled out to the worthy. Knowledge is being openly shared and recorded, so that others may benefit.
Maybe THIS is the dawning of the Age of Aquarius?
dmmckinn 1200006SCS Visits (2036)
Are you planning an upgrade to ClearCase 8.0 and need to know where to find resources that will help?
The list below contains a collection of resources from a variety of sources including documentation and educational material that will help you in planning your upgrade.
For your convenience (and for future reference) this information has also been organized for you in technote 1613981 Knowledge Collection: Useful resources when upgrading to ClearCase 8.0.0.x.
If you are planning an upgrade to ClearCase 8.0, please contact IBM Rational Support providing the information listed in the "ClearCase 8.0 upgrade information" section of technote 1613981. Our support staff will help you prepare for your upgrade using the details you have provided about your system configurations and environment.
This is a section of the IBM Rational ClearCase 8.0 Information Center which includes the following:
These reports, available from the Software Compatibility Reports (SPCR) tool, provide detailed information about hardware and software requirements for a specific operating system. It also includes an option to run the report by component (such as CCRC WAN Server, CTE and others) for all supported operation systems.
The following links will direct you to the specific reports for each operating syst
This technote contains client and server compatibility information to help you ensure that all components in your environment can operate together successfully.
Downloads and Fixes
New VOB schema and feature level
Discontinued platform support
General availability and End of Support (EOS)
Rational Support Resources lists Rational support resources to assist you with learning the products, getting help, or just getting started.
Author: Denise McKinnon
kellypuffs 06000168YK Visits (2036)
Well, it's official.
I'll be making my 4th trip to the Rational Software Conference in Orlando, May 31 through June 4. Whoo hoo!
I'll be blogging and twittering and taking pictures, and being a general nuisance.
We've got a Twitter ID: @rsc2009. We've got a Twitter hashtag for all your #RSC2009 tweets. We're on facebook.
We've got Danny Sabbah, Steve Mills, Scott Hebner, Grady Booch and ... the Mythbuster guys!
There will be 2009 limited edition Rational Support Moo cards, if I ever get off my butt and order them.
The indefatigable Patrick O'Connor will be manning the eSupport pedestal in the Solution Center and would LOVE to show you the new and whammy IBM Support Portal, scheduled for full deployment later this year.
Very exciting stuff ... more to come, I'm sure!
Who else is going? Tweetup, anyone?
In the Kellypuffs' archives: