AcdntlPoet 2700019V2G Visits (2314)
Last month the following technotes were the most heavily reused when closing PMRs opened by you, our clients. These are the top content reused during May to help solve your Rational Team Concert issues. We hope that highlighting them here will help others encountering the same or similar issues also find quick resolution:
Have you found a technote that helped you solve an issue without having to open a PMR? Let us know by rating and leaving feedback on that content using the "Rate this page" stars on the top right of the content or the box of the same name at the bottom of each technote! Your feedback is highly valuable to us as we work to improve the quality of solutions and help you solve issues more effectively and efficiently.
AcdntlPoet 2700019V2G Visits (2314)
Need a slower start to your Monday morning routine? How about grabbing a cup of coffee and settle in for 17 minutes (8.5 minutes each) and watch these two new videos from the fine folk at Jazz.net:
Design Management 4.0 M7 Model Validation Part 1- This video will help you to see how to define validation constraints on models. This is part 1 of 2:
Design Management 4.0 M7 Model Validation Part 2- This video will help you to see how to define validation constraints on models. This is part 2 of 2:
kellypuffs 06000168YK Visits (2314)
kellypuffs 06000168YK Visits (2310)
For those of us in the Electronic Support arena, getting good actionable feedback in order to steer or improve our offerings is more rare than I would like.
So we were thrilled to death to get the following piece of feedback from a client on one of our IBM Education Assistant Modules (our UCM/ClearQuest IEA module) recently:
"In general, an AWESOME resource! This presentation, had I known about it, could have accelerated my learning nine months ago.
Hooray! EXACTLY what we hope to accomplish with these education modules.
We get two pieces of very important information from this feedback: 1) the content is relevant and good for our clients, and 2) there is an opportunity here to see what we can do to reduce the time to discovery.
We have numerous ways you can help us do a better job providing you the information you need to be sucessful with your products.
When you search for and find relevant content on our support pages, take a moment to Rate This Page. Did it give you the information you were looking for? Why or why not? Did it help you solve your issue? These are all important points we consider in determining the effectiveness of our support content.
Continue to leave comments on the IEA modules you view and let us know if they were helpful and/or how we could improve.
We ARE listening for your feedback.
(And of course, feel free to engage with us here, or on twitter (@rationalsupport))
And thank you!
Photo credit: (cc) Tomas Sobek
IBM Education Assistant Roundup: New videos for Rational Directory Server, ClearCase, ClearQuest, and Change
mquimby 060001FAVB Visits (2309)
There are new videos available on IBM Education Assistant for Rational. Included is an installation video for Rational Directory Server, and new videos covering how to upgrade ClearCase and ClearQuest in order to utilize WebSphere Application Server v8.0. Check out videos below.
Rational Directory Server
Rational ClearCase and Rational ClearQuest
Your feedback helps us improve. You can find the feedback form on the category pages for your product and version. The feedback form is quick and easy. Leave comments and let us know if these demonstrations help you achieve your goals.
What is IBM Education Assistant? IBM Education Assistant is a collection of multimedia educational modules designed to help you gain a better understanding of IBM software products and use them more effectively to meet your business requirements.