mquimby 060001FAVB Visits (2121)
There are new videos available on IBM
Your feedback helps us improve. You can find the feedback form on the category pages for your product and version. The feedback form is quick and easy. Leave comments and let us know if these demonstrations help you achieve your goals.
What is IBM Education Assistant? IBM Education Assistant is a collection of multimedia educational modules designed to help you gain a better understanding of IBM software products and use them more effectively to meet your business requirements.
AcdntlPoet 2700019V2G Visits (2120)
Our friends in IBM Electronic Support have been hard at work lately producing some great videos to help walk through various support tasks on IBM.com. In the three videos below, you will find them focused on specific scenarios with finding and downloading fixes using the IBM Fix Central facility:
Fix Central Shortcut Features- This quick tip video demonstrates how to take advantage of the shortcut features available on the IBM Fix Central website. Visit Fix Central at H
Saurabh.Tyagi 270005CY2K Visits (2117)
License Availability Report:
I am sure we all want to know, how our “IBM Rational product licenses are being used” it would be useful to track what licenses your company have purchased year by year and what is the available count in the pool. How about you knowing on what is the order number ( Sales Order number/Order ID ) for a record, under which these licenses are purchased, Or when the licenses that you purchased are expiring, in order to be prepared for renewing or purchasing a new set of licenses from IBM, Whether you are in a large enterprise with hundreds of users using multiple applications, or a small or medium business with a handful of users, you want to know this information for your investment decisions.
Let's understand the results of the license availability analysis, In order to reach here you may want to login to License key center, you will find “license availability report” on to your left under license management section.
A license availability report can be downloaded up to a maximum of 200 lines, please note that you might need to go to the next page to download additional lines.
The report will show you the number of licenses that you’ve registered and the number of licenses available. Please note that in some cases you have access to a lot of different product within the same or different part number. License keys are not equal to entitlements and it’s within your responsibility to make sure you use only what you are entitled to.
You may choose from the drop down, on how you may want to search ( using what attribute ), you also can filter/choose between accounts as shown in the picture below, and click on search line items,
Also, in order to get results for a specific time frame can be selected from, From and To sections, ( Click in the box and the calendar will be auto-populated as shown ).
How to get your order details:
In order to get your order details, please click on the order ID / Line # ( In the above image “Internal Use ONLY 2014 EMEA“ ). You will get details like,
License Information :
Listed below you will find a box for each Rational license line item associated with your order. Select the checkbox to the left of the line item to get the license keys associated with that item. You may see multiple checkboxes for one line item if you purchased an IBM Rational product consisting of multiple products bundled together.
AcdntlPoet 2700019V2G Visits (2117)
We wish you all the best this holiday season and hope your day is filled with joy and relaxation!
On the off chance you are reading the blog today, here's a little classic tribute in song from those elves who, like us, work behind the scenes on the Island of Misfit Toys...
kellypuffs 06000168YK Visits (2117)
Title: RSA Open Mic Call
Date: Thursday, April 2, 2009
Time: 2pm-3pm Eastern Time
Topic: General RSA Support Issues
Conference telephone numbers:
Participants, Tie: 650-9010
Participants, Toll: 719-457-2703
Participants, Toll free: 888-293-6966
Confirmation Code: 3296418
To help ensure your conference begins in a timely manner, please try todial in 5 to 10 minutes prior to the scheduled start time.
The intent of this conference is to have a casual discussion with IBMRational Support, to share thoughts, ideas, and information to allattendees. This will be a phone conference only; there will be noaccompanying webcast. This discussion will not cover future productdirection or the status/progress on open RFEs, APARs or PMRs.
The conference will be moderated to keep the call moving and toappropriately triage issues/concerns to PMRs as needed. This may meancertain problems will need to be taken offline for additional researchor specific expertise.
Anyone planning on attending that would like to offer a question oridea for discussion beforehand, or anyone who cannot attend and wouldlike a question or thought added to the discussion, please post here onthis dW forum thread. Every effort will be made to speak to all items postedhere, time permitting, in the conference. We are looking forward to agreat discussion.
For additional detail on the Rational Open Mic Program please see Link: http