• Share
  • ?
  • Profiles ▼
  • Communities ▼
  • Apps ▼

Blogs

  • My Blogs
  • Public Blogs
  • My Updates

  • Log in to participate

About this blog

Notes from Rational Support
Notes from Rational Support: IBM Rational Client Support content delivery coordinated by Naomi Guerrero. We follow the IBM Social Computing Guidelines.
  • Facebook
  • Twitter
  • Youtube
  • Google
  • RSS

Links

  • Disclaimer & Trademark
  • IBM Support Portal

Tags

Recent tweets

    All posts
    • Sort by:
    • Date
    • Title
    • Likes
    • Comments
    • Views ▼

    Portfolio management, heirarchy, and traceability, OH MY!

    AcdntlPoet 2700019V2G | | Visits (5208)

    Tweet
      Here's three new videos for your educational benefit! The first will guide you through portfolio management using Rational Focal Point and Rational System Architect, while the next two will discuss the hierarchy of objects and linking & traceability in Rational DOORS. Good stuff here! Application Portfolio Management with IBM Rational Focal Point and System Architect - This video demonstration by Jog Raj of IBM Rational looks at how IBM Rational Focal Point and System Architect are used for application portfolio management: IBM Rational... [More]

    Tags:  rational-focalpoint rational-doors youtube rational-client-support rational videos rational-system-architect

    Two new eSupport videos designed to help you!

    AcdntlPoet 2700019V2G | | Visits (5208)

    Tweet
    You asked for it, and here it is... more great info on our Service Request processes and how to subscribe to MyNotifications:                                  IBM Service Request streamlined problem submission process:  This video demonstrates how to use IBM Service Request (or SR) to open a problem online with IBM Support. Access SR through the IBM Support Portal at:  http://ibm.co/IBMPortalYouTube If you are not a registered SR user, first complete the tasks described in the quick start guide: ... [More]

    Tags:  service_request mynotifications youtube rational videos rational-client-support

    Top 50 reused support docs of 2011!

    AcdntlPoet 2700019V2G | | Visits (5208)

    Tweet
               We've been talking about KCS (Knowledge Centered Support) for quite a while now. In the past we've shown you the top reused docs for various products in the month prior. In the spirit of the end of year wrap-ups, however, today we provide you with the top reused docs of 2011 across all product sets. These are the docs which were used most often to helped solve your reported cases (PMRs) over the year. We figure if our TSEs are using these docs to help you, then it stands to reason that more of you who aren't calling in can also use... [More]

    Tags:  rational top-content rational-client-support top-support-content

    Have your say in Code Generation? Really!

    Rashmit 270006054W | | Comment (1) | Visits (5207)

    Tweet
    Ever since the release of Rational Rhapsody 8.0.6, the ability to format code generation has just become BIGGER and BETTER. Take a look at the list of properties that could be used to format the code as you want. Every element like Class, Operation, Attribute and other model elements has its own property. The list is quite huge. These properties can be modified at the element level or its owner level. Even the specification and the implementation files have their own set of properties. As can be seen from the screenshot above, Rhapsody has... [More]

    Tags:  rhapsody rational-rhapsody rational-client-support rational property writertemplates

    Open Mic: Rational Performance Tester: Custom Coding and Mitigating Common Recording and Playback Errors

    kellypuffs 06000168YK | | Visits (5207)

    Tweet
    Mark your calendars!       Please join us on Tuesday, September 6th , 2011, at 3pm IST as the Bangalore Rational Support Team leads a discussion around "RPT demo on custom coding and mitigating common recording and playback errors"     Description:      RPT load testing activities primarily involves Recording, Playback of scripts, Resource Monitoring which are dependent on the host / agent environment to work effectively. Many of the errors encountered during Recording, Playback or scripting in general can be root caused to the... [More]

    Tags:  technical-exchange openmic open-mic
    • Show:
    • 10
    • 20
    • 30
    • Previous
    • Next
    1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 233 234 235 236 237 238 239 240 241 242 243 244 245 246 247 248 249 250 251 252 253 254 255 256 257 258 259 260 261 262 263 264 265 266 267 268 269 270 271 272 273 274 275 276 277 278 279 280 281 282 283 284 285 286 287 288 289 290 291 292 293 294 295 296 297 298 299 300 301 302 303 304 305 306 307 308 309 310 311 312 313 314 315 316 317 318 319 320 321 322 323 324 325 326 327 328 329 330 331 332 333 334 335 336 337 338 339 340 341 342 343 344 345 346 347 348 349 350 351 352 353 354 355 356 357 358 359 360 361 362 363 364 365 366 367 368 369 370 371 372 373 374 375 376 377 378 379
    Google+