AcdntlPoet 2700019V2G Visits (2075)
The following list was reported as the content most referenced by our Technical Support Engineers as they worked your Rational Clear Case and Clear Quest PMRs (problem management records) over the month of September. We hope you find this list as valuable a resource to help you address these issues as our TSEs have:
If you encounter the NT LAN Manager version 2 (NTLM v2) "Authentication failed" error in IBM Rational Performance Tester, you can follow the steps in the below technote to set up NTLM v2 in RPT:
Along with the steps in the technote above, also make sure that the 'Host' field contains the System name and the 'Doman' field contains the domain name, as seen in the attached screen-shot -
AcdntlPoet 2700019V2G Visits (2073)
Have you checked out the EGL blog recently? If not you may be missing some good stuff here...
As a bonus, if you're a System X or BladeCenter client you won't want to miss this helpful eSupport video just released: Finding downloads for System x and BladeCenter products: This video demonstrates how to quickly find software downloads, including product fixes, device drivers, firmware, and other downloadable code for IBM BladeCenter and System x products. Visit the IBM Support Portal at
As a bonus, if you're a System X or BladeCenter client you won't want to miss this helpful eSupport video just released:
Finding downloads for System x and BladeCenter products: This video demonstrates how to quickly find software downloads, including product fixes, device drivers, firmware, and other downloadable code for IBM BladeCenter and System x products. Visit the IBM Support Portal at
AcdntlPoet 2700019V2G Visits (2072)
In case you missed it last week, here's your next quick nudge to go check out IBM eSupport's blog post about Software compatibility reports. It seems that this may be one of our best kept secrets around here, and a secret which we don't really want to keep!
The Software Product Compatibility Reports site is an innovative tool, launched earlier in 2011, designed to allow YOU, IBM clients, to easily generate custom reports about compatible IBM software combinations, product end-of-service dates and product translations.
This is a great tool for figuring out what products are compatible with others and how your particular implementations may need to be designed to ensure your success. See? This isn't something we want to keep secret here! So head over to the eSupport blog and read more about these reports, then head on over to the Software Product Compatibility Reports site's home page and see what these reports can do for you!
We think you'll find these are an invaluable resource to add to your stable of IBM knowledge and solutions! So once you've seen the value, go on and share the knowledge with your colleagues and friends who many be in need of these as well.
kellypuffs 06000168YK Visits (2072)
Did you miss last week's Jazz Open Mic session? Fret not, we have another one this week! And the next ... and the next....
Please join us Tuesday, March 22 (that's tomorrow!) 10am EDT for the second session in our 2011 Jazz/Rational Team Concert Open Mic Series:
2.x Upgrade to 3.0 with Ritchie Schacher, Rational Jazz Server Development
To help you take full advantage of your software, the Rational Support Technical Exchange hosts Open Mic conference calls and webcasts where technical experts share their knowledge and answer your questions on specific technical topics. Visit this page often for notices of upcoming events. Events will be recorded for those not able to attend live events.
Hope to see you there!
Click out our lineup of open mics: Rational Support Technical Exchange Open Mics & Webcasts
Image credit: Some rights reserved by flickr user p_a_h