kellypuffs 06000168YK Visits (2265)
1. Client Connections Lounge - Europe 2 - Dolphin Hotel - Lobby Level
Monday, June 6 - Wednesday, June 8 - 8:00am - 5:00pm
Join us in the Client Connections Lounge! Open to all Rational client and Business Partner references, as well as our Global Rational User Community, this lounge is a welcome retreat during your busy days ahead. Stop by and network with other clients and User Group members. Take a break, and enjoy a snack book a meeting, check your email, or just put your feet up and rest.
2. Birds of a Feather "Rational User Group" - Australia 3
Tuesday, June 7 - 7:00pm - 8:30pm
Birds of a Feather Sessions are back! Hear from key members of our GRUG Council as we talk about what the community is all about! Join us for an evening of networking as we announce the results from our latest GRUG Council elections.
3. GRUG Pedestal - Exhibit Floor
Monday, June 6 - Wednesday June 8 - Exhibit Floor Hours
The GRUG community will also have a pedestal in the IBM booth on the exhibit floor. Be sure to stop by and say hello to fellow GRUG leaders and members or bring by coworkers to sign up for the community.
kellypuffs 06000168YK Visits (2265)
Greetings --More info and register here.
You are invited to attend the inaugural meeting of the New England Rational User Group. It will be held on April 21st (4/21), 5:30pm-8:30pm at the IBM Rational Development Building - 20 Maguire Road, Lexington, MA 02421.
The topics for this meeting will be simple. In fact, there are only two of them:
1) Kick-off (introducing the group's charter)
2) High-level overview of everything Rational
Please come, enjoy some food & drink, network, get educated on a couple of high-level items, and have a chance to win a really cool prize.
Hope to see you there!
kellypuffs 06000168YK Visits (2264)
We're still ironing out the details, but bookmark this page to learn more and stay apprised of developments in this space. And let us know what other topics you'd like to see in the future.
mquimby 060001FAVB Visits (2263)
There are new videos added to the IBM Education Assistant site for Rational. These videos provide education on Rational DOORS, Rational Insight, and Rational Synergy topics ranging from installation to configuration.
Your feedback helps us improve. You can find the feedback form on the category pages for your product and version. The feedback form is quick and easy. Leave comments and let us know if these demonstrations help you achieve your goals.
What is IBM Education Assistant? IBM Education Assistant is a collection of multimedia educational modules designed to help you gain a better understanding of IBM software products and use them more effectively to meet your business requirements.
Find more great education modules here.
AcdntlPoet 2700019V2G Visits (2263)
When you contact our support team for help resolving Rational product issues, we often we request additional troubleshooting information from your problem system. For some products, obtaining this information is easy to do, but often the info or particular files are not that easily located. On occasion, additional logs are requested based on new information found or it may have simply been missed.
What can we do to make it easier?
For select products, we've enabled an automated data gathering tool called IBM Support Assistant Lite (ISALite for short). This tool will gather appropriate troubleshooting information for a particular product. This will help reduce the amount of back and forth communications between you and support, and help our support team get to the core of the problem more effectively and efficiently.
Our newest ISALite product additions are:
Are you new to ISA or ISALite? Here's some great resources to help you out:
Go on, give it a try and let us know what you think!