On Wednesday, we launched a short three question survey about our social business channels, which will remain open until the end of March. We'd really love it if you took a few moments to answer at least two of the questions and help us gauge our efforts. And, if you feel so inclined, there is a third free text question where you can give us your unfiltered thoughts and suggestions.
We really do value any and all feedback. This is another chance to really help drive our success in this space by ensuring YOU get value out of it. But without feedback, we have no way to tell if you are indeed seeing value, or which bits of content are providing you with the most value.
The link above will take you to the survey as hosted by SurveyMonkey... of course if you came to this blog directly, you've already seen the pop-up version of the survey (if it wasn't blocked by your browser settings). We'll also be Tweeting and Facebooking about the survey over the remainder of the month as well... so, as the political joke goes: Vote early, Vote often! And thank you for your support
image credit: Some rights reserved by John Morton
Yes, we've been doing this all for a bit now, but we'd still love to hear your feedback about how we're doing, and what improvements you may like! Our short nine question survey will only be available for a few more days (until June 22nd). The survey shouldn't take more than 5-10 minutes of time to complete. This is a chance for you to help drive the future of Rational Support's social media initiatives; to have a voice about what changes we could make to help YOU realize even more benefit from our social media channels! Of course we are always open to comments here and in our other channels as well
As you likely have read previously, we launched the Notes from Rational Support developerWorks blog in January of last year, our Twitter @RationalSupport presence in April, Facebook in November, and YouTube in December, with no other agenda than to share knowledge with you, to help you be successful with Rational products. Through these channels we share new and popular technotes, download documents, IBM Education Assistant modules, information regarding our electronic support tools and programs, pertinent developerWorks and jazz.net articles, how-to videos, webcast/open mic invites, and even interviews with some of the many interesting people that make up our Rational Client Support teams. And we'd love your feedback on how we are doing when it comes to providing you with the information you need and want!
So hurry, the survey will be closing soon! If you haven't yet, you can still enter your responses here: http://ow.ly/1R9G7
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If you are interested in learning about CLM Upgrade here is a blog that Dan "Tox" Toczala wrote on jazz.net to consolidate material for the upgrade and communicate with you, our clients. It is pretty short with links to the CLM Upgrade Assessment Tool and to the Upgrade Workshop. Both critical items you will need to prepare for upgrading. Here's a teaser to whet your appetite and show you some of the great stuff Dan is presenting in his post: "To keep that excitement that started at Innovate 2011 going, we’re glad to provide some useful materials that will help you in your move to the CLM 2011 solution. Before you get into the upgrade, take some time and use the upgrade assessment tool. Answering these questions will help you in determining your best path through the upgrade process, and will allow us to provide some help and guidance to those of you with unique situ
Here's a teaser to whet your appetite and show you some of the great stuff Dan is presenting in his post:
"To keep that excitement that started at Innovate 2011 going, we’re glad to provide some useful materials that will help you in your move to the CLM 2011 solution. Before you get into the upgrade, take some time and use the upgrade assessment tool. Answering these questions will help you in determining your best path through the upgrade process, and will allow us to provide some help and guidance to those of you with unique situ
So go on, check out the blog post and get moving -successfully- on your CLM upgrade!
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Check it out, hot off the presses, Robin Wood has compiled a list of 10 articles that had the highest page views of all content published on developerWorks Rational in 2010.
Hurry up and check out this list to see what people across your Rational network are reading, so you can keep up to date with the hottest information and get tips that you can use, too!
image credit: (cc) flickr user, samchurchill