AcdntlPoet 2700019V2G Visits (2308)
On Wednesday, we launched a short three question survey about our social business channels, which will remain open until the end of March. We'd really love it if you took a few moments to answer at least two of the questions and help us gauge our efforts. And, if you feel so inclined, there is a third free text question where you can give us your unfiltered thoughts and suggestions.
We really do value any and all feedback. This is another chance to really help drive our success in this space by ensuring YOU get value out of it. But without feedback, we have no way to tell if you are indeed seeing value, or which bits of content are providing you with the most value.
The link above will take you to the survey as hosted by SurveyMonkey... of course if you came to this blog directly, you've already seen the pop-up version of the survey (if it wasn't blocked by your browser settings). We'll also be Tweeting and Facebooking about the survey over the remainder of the month as well... so, as the political joke goes: Vote early, Vote often! And thank you for your support
image credit: Some rights reserved by John Morton
kellypuffs 06000168YK Visits (2308)
Finally, it's our turn to try to the new improved IBM Support Portal.
The IBM Support Portal combines all support resources for all IBM software, hardware, and services. Over time, it will replace the different support sites currently on ibm.com and become the single site for all IBM technical support. And you can now click to try the new portal from any Rational Support product support page on ibm.com.
start with the portal, select the products you are interested in and
then view resources and information about them. You can change up
your product list at any time, and the list is saved between your
sessions. If you log in, you can also rearrange the portlets on the
pages to suit your needs. Learn more about the portal by viewing
these demo videos, introducing the IBM Support Portal's capabilities
and key features:
Since the portal is a key part of our efforts to improve your online support experience, we're anxious to know if we're on the right track. You can submit feedback via the Feedback link in the portal, sending a note to email@example.com, or by posting a comment here.
What you have to say will influence Release 3, Release 4, and beyond -- making the IBM Support Portal New! and Improved! every step of the way.
AcdntlPoet 2700019V2G Visits (2307)
If you aren't following the IBM Support Portal News And Alerts blog, you should be
Over there you'll get updates on the new support portal releases including features, fixes, and other updates to improve your experience with the IBM Support Portal. Case in point: take the latest blog entry there titled: "IBM Support Portal R8.2 has been deployed". In that post you'll find information on the key updates surrounding:
And if you missed the updates around 8.1's release in February, check that out at: IBM Support Portal R8.1 has been deployed!
Read more on the IBM Support Portal News And Alerts blog!
kellypuffs 06000168YK Visits (2307)
Jazz.net have a great new video tour of Rational Requirements Composer Beta 2a and Lifecycle Linking.
We examine in this video some of the latest capabilities provide in Rational Requirements Composer (RRC) Beta 2a, including comment navigation, editing rich text, use cases, user-interface sketches and business process diagrams. From the dashboard, we also have viewlets that show the lifecycle status of the implementation of requirements, in Rational Team Concert (RTC) and validation using Rational Quality Manager (RQM) test cases. These requirements are also viewed as lifecycle links, in both the implementation and test plans.You can find more over at the IBMJazz YouTube channel. Enjoy!
AcdntlPoet 2700019V2G Visits (2306)
Our periodic roundup of tech articles from developerWorks Rational is hot off the presses again. The following articles went live over the past week and a half: