mquimby 060001FAVB Visits (2177)
Folks from Rational Support have been producing a lot of great white papers lately. Check them out!
kellypuffs 06000168YK Visits (2176)
This video from our friends at Jazz.net will tell you more.
This video won't, but it's cute. And what blog doesn't need a little more cute?
mquimby 060001FAVB Visits (2175)
There are new videos available on the IBM Rational Support channel on YouTube. These are quick videos on starting the Rational DOORS Web Access server and how to use some basic features of the DOORS Web Access client. Check them out!
Thank you for using the like and dislike buttons to let us know if this helped you reach your goal or not. Your feedback helps us improve! Also consider subscribing to our channel to stay up to date on the latest videos from Rational Support.
kellypuffs 06000168YK Visits (2175)
Wanted to make you aware that the next phase of the 5 star rating/tagging pilot is now live, with a new Highest Rated section now available in the Overview Top Ten portlet of the IBM Support Portal.
Currently 5 star ratings are being piloted in Rational ClearCase and DOORS products. We will be adding more products to the pilot in the coming months.
AcdntlPoet 2700019V2G Visits (2174)
You asked for it, and here it is... more great info on our Service Request processes and how to subscribe to MyNotifications:
IBM Service Request streamlined problem submission process:
This video demonstrates how to use IBM Service Request (or SR) to open a problem online with IBM Support. Access SR through the IBM Support Portal at:
If you are not a registered SR user, first complete the tasks described in the quick start guid
How to Subscribe to My Notifications
This video demonstrates how to subscribe to receive proactive notifications about new and updated technical support content available for your IBM products. Access My Notifications through the IBM Support Portal at:
Of course we'll continue pushing out great how-tos and process information on all of our programs and tools as they are produced and available, many of which have been created based on your direct feedback!