Notes from Rational Support

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New IBM public cloud now available!

AcdntlPoet Visits (8855)

Interact with the Development and Test Cloud directly from IBM Rational tools to quickly create and manage complex IT topologies. Register or sign in to get started. Check out the demo video as well! The IBM Smart Business Development and Test on the IBM Cloud is a dynamically provisioned and scaled runtime environment that provides everything needed to develop and test application code; more importantly, it is one that highlights IBM's software offerings . This includes tools to configure and manage the dynamic execution environment, an... [More]

Etiquetas: development cloud computing test

The new IBM Knowledge Center open beta has been extended until early April

AcdntlPoet Comments (2) Visits (8843)

The new IBM Knowledge Center open beta has been extended until early April. This site replaces the individual information centers. Need Help? Click the question mark icon in the upper-right corner of the Knowledge Center screen. Send us your feedback! After you've worked with IBM Knowledge Center, sign in with your IBM ID, and take a few moments to complete the survey on IBM Knowledge Center. Look at these key features in IBM Knowledge Center: See the URL for every page in the address field Sign in with your IBM ID, and then you... [More]

Etiquetas: electronic-support knowledge-centers rational rational-client-support kc beta information infocenters

Meet Bertrand Durou

AcdntlPoet Comment (1) Visits (8717)

Our interview today comes from Amsterdam to highlight Bertrand Durou. As another presenter for next week's IBM Innovate2010 conference, Bertrand will be speaking on " Closing the Loop: From Support Request to ALMRequest and Back with Client Lifecycle Management on IBM Rational ClearQuest ". Plus, meet Bertrand at the Support Cafe' ( agenda here ) where he'll be demoing Service Request (SR) and helping clients get enabled managing PMRs on-line with SR. Check out his interview below so you'll have things to talk about when you meet him... [More]

Etiquetas: people innovate2010 rational speakers interview rcs ibminnovate support

Top twenty Rational Team Concert technotes in June 2013

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These are the top content reused during June to help solve your Rational Team Concert issues. Last month the following technotes were the most heavily reused when closing PMRs opened by you, our clients. We hope that highlighting them here will help others encountering the same or similar issues also find quick resolution: Rational Team... [More]

Etiquetas: rational-client-support top-content top-support-content rational rational-team-concert

Applying maintenance to Telelogic product licenses using Rational License Key Center

Saurabh.Tyagi Visits (8662)

Introduction on renewals concepts: Why you need to apply maintenance to a license file or need to renew a license (even when a license file says permanent), let's start with a software purchase: When you purchase a product/software you will have a valid maintenance (date in the license file) for one year (license type will be permanent though), From the next year onwards, the license needs to be renewed in order to download the latest release of the software/product, So the renewal of license will entitle a user for support and the upgrade... [More]

Etiquetas: license-key-center rational maintenance products license renewals telelogic rational-client-support licensing

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TWEETS RECIENTES

New IBM public cloud now available!

The new IBM Knowledge Center open beta has been extended until early April

Meet Bertrand Durou

Top twenty Rational Team Concert technotes in June 2013

Applying maintenance to Telelogic product licenses using Rational License Key Center