IBM Rational ClearQuest architecture changed substantially in Version 7.1. This great developerWorks article updates performance testing and tuning guidelines and also introduces a systematic approach for designing test scenarios, creating test scripts, and tuning performance at various layers. Be sure to check out the many great resources and links also referenced, and be sure to let us know what you think of the article by rating it. Thanks and enjoy! Link: Updated Guidelines for performance testing and tuning with ClearQuest Web 7.1

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  Following is a list of the recently published Tech Notes on ClearQuest APIs. These scripts are really useful to us in Rational Client Support and may be something you were looking for:       Tech Note ID Description URL 1637753 How to find the number of active ClearQuest users using a Perl script http://www.ibm.com/support/docview.wss?uid=swg21637753 1639467 How to convert Rational ClearQuest User Full Name into Title Case   http://www.ibm.com/support/docview.wss?uid=swg21639467 1639941 How to execute a specific... [More]

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 Both the Telelogic and AppScan Source (formally Ounce) product lines have gone live in the Rational RFE Community . A segment of the Telelogic product lines became available on February 1st, while a segment of the AppScan Source product lines became available in early January. The Rational RFE Community enables you to submit your own idea for a new "request for enhancement" (RFE). Our development teams will review your request and provide status updates throughout its life cycle. You can even search, view, comment, and watch other... [More]

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Wanted to let you know that this weekend, we'll be performing some critical maintenance on our systems, and as such, our technical support content will be unavailable for a period of time between 9:00 pm ET November 6 2010 and 7:00 am ET November 7 2010. What you can expect: The IBM Support Portal will be operational, and Site Availability and News portlet will contain information on the outage Search will provide results; but links will not reach content Our apologies for the temporary inconvenience. You can use the time to change the... [More]

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JSON Overview With the rise of Ajax powered sites, it is becoming very important for the websites to load the data quickly, asynchronously and without any delay. For AJAX applications, JSON is faster and easier than XML.   Difference between JSON and XML JSON syntax is lighter than XML as JSON has serialized format of data having  less redundancy. JSON does not contain start and end tags.  XML is not so lighter as JSON as having start and end tags and it takes more character than JSON to represent same data.   JSON Example... [More]

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     IBM does not do this often, but today we are contacting all customers of Rational Application Developer via direct email and advising them of a newly published iFix. This iFix, PM53336, has been released Monday 5-Dec-2011. The complete details of this iFix are located in this Flash on IBM Support's website. We are also providing this information via our blog here, and other social channels, to ensure the information reaches all appropriate clients in need of this critical fix. IBM is advising all clients to download and apply this iFix as... [More]

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We have new tutorials available for Rational Rhapsody and Rational Quality Manager on the IBM Education Assistant website. We also have Rational Software Architect making its IBM Education Assistant debut with two new Design Manager tutorials. Rational Software Architect Design Manager   Step by step installation procedure Server configuration with Tomcat and Derby Rational Rhapsody   Installing Rational Rhapsody Rational Quality Manager   Installing Rational Quality Manager for Collaborative Lifecycle Management with Tomcat and Derby What is... [More]

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 Whoo hoo!             We are thrilled to announce that we've just hit a major milestone .... we've recently logged 1 million visits to Notes from Rational Support! Yes, ONE MILLION VISITS!             Wow.                   Started in early 2009 as a part of an experiment in social business and proactive support, it appears that Notes from Rational Support has proven to be a valuable resource. Our traffic metrics continue to show steady growth in visits, views, unique visitors, and new visitors, and that makes us VERY happy.... [More]

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p { margin-bottom: 0.08in; }a:link { }   Today I am happy to bring you our interview with Rob Weissman. Rob is the guy who helps us understand our business through metrics, so we can continually monitor, measure, and improve. He's also busy outside of work with a great program that we might have mentioned here before . Grab a cup of coffee, and say hi to Rob Weissman! Tell us a little about yourself: who are you, what is your role in Rational Client Support? My name is Rob Weissman. I am a Sr. Business Analyst for the worldwide tech... [More]

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A new video is now available on the IBMJazz YouTube channel:  Sometimes it is difficult to remember where you have used a given definition. In this demo you will learn how to find out what artifacts are associated with a given system definition (e.g. data set definition, language definition, translator). You will also practice re-associating a set of artifacts with a different definition in one easy operation. Note also that before archiving a definition you can use this function to ascertain what references would be broken by... [More]

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February 17 is coming up fast. What's February 17th? Our CCRC Open Mic Call , that's what! A new thread has been opened on the ClearCase developerWorks forum, where we are soliciting your input ... please feel free to post your questions on the thread, and be sure to join us on February 17th at 1pm EST to talk with some of our resident CCRC 7.0.1/7.1 experts. Hope to "see" you there!

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    It was another gorgeous sunny day here in Littleton, Massachusetts yesterday - perfect for the IBM Green Team's Electric Car Show, where colleagues were invited to bring their electric cars for show and tell, while the rest of us drooled.       Of course, the Chevy Volt was well-represented, as might be expected .  "It's Shake and Bake, and we helped!"      The BMW 100%-electric ActiveE was on view. Rise, Electronauts!     But I think the uncontested star of the show was Bob Hurst's 1957 Citroen 2CV, converted to electric back in... [More]

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Use the IBM Rational ClearQuest Full-Text Search Administrator tool in ClearQuest version 7.1.1 and later to set up, configure, and administer the full-text search feature. From the Download Description:      This tool replaces existing full-text search tools such as cqtssetup.pl and cqtsdbcrawler.pl, which are included in ClearQuest 7.1.x. The tool hides the complexity and low-level details of setting up, configuring, and administering full-text search. Use the Rational ClearQuest Full-Text Search Administrator tool to run a set of... [More]

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  This blog entry is to provide suggestions to users who are surprised at incorrect / mismatched date attribute (TIMESTAMP) values seen in RQM artifacts while the data is exported from Excel using the RQM Excel Exporter. In most cases, the excel export will succeed but you might see that the "date attribute" field, is not in accordance with what is exported. The dateTime (Date/Time which translates to TIMESTAMP) values in Rational Quality Manager artifacts like Test Case, Test Plans and execution artifacts like Test Case... [More]

Tags:  rqm excel timestamp quality datetime manager rational-client-support rational export rational-quality-manager

                      We have published two new white papers. The first is for the collaborative integration between Rational Team Concert and Rational Rhapsody. The second covers the date based licensing feature available with Telelogic based Rational products.   Title: Collaboration using Rational Rhapsody and Rational Team Concert Author : Rohan De Noronha Abstract : This white paper is describes the process of integrating Rational Rhapsody with Rational Team Concert. The white paper demonstrates the collaboration aspects between the two... [More]

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  Passing on an invitation from our developerWorks friends:   Join us October 12-13, 2010 Complimentary Cloud computing for developers virtual event       Join us for the  Cloud computing for developers virtual event  on October 12-13, 2010 and learn how to solve business and technical challenges in the cloud. Through real-world examples of specific challenges and solutions, as well as live demos of techniques and products, you can learn more about leveraging the cloud. Session topics include: Getting ahead with IBM Smart Business Development... [More]

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Join us June 2, at 2pm EDT for this great webcast - Building mobile applications with quality and testing . Learn ways to reduce the cost and complexity of testing mobile applications and help to ensure data security and reliability.                    Presented by Leigh Williamson (Distinguished Engineer, Rational Software CTO Team) and moderated by Chris Ruoff (Senior Manager for Sales and Channel Development), this free webcast will discuss ways to reduce the cost and complexity of testing mobile applications, and also examine how static and... [More]

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 We've got a new release of the award-winning  IBM Support Portal , and I have a new personal favorite feature ... a new Top Ten Portlet! Now you can see at a glance the newest AND the most viewed documents for your selected products. Awesome!

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Improved Kanban Board and Taskboard views in Rational Team Concert 5.0.1 - Chris Goldthorpe and William Vorhees host this how-to for teams who use a combination of scrum and Kanban methods, showing how it's now easier to visually manage and optimize the flow of work with our new Kanban board and Taskboard views.    

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