1298651: What is the false positive and false negative reporting process used in IBM Rational AppScan Enterprise?Photo credit: Some rights reserved by Abode of Chaos
1293149: How do you enable Extended Support Mode in IBM Rational AppScan Standard Edition?
1395701: How can I perform a clean uninstallation of IBM Rational AppScan (version 7.7 or later) and thoroughly remove the entire product from my machine, along with all the related references?
1317769: How do you obtain the verbose and traffic log files from IBM Rational AppScan Enterprise and IBM Rational Policy Tester?
1381093: How do you configure IBM Rational Appscan 7.8 to use FLEXlm Authorized User or Floating License Keys?
1283297: Can IBM® Rational® AppScan® Standard Edition encounter problems updating if Proxy Servers or Firewalls are preventing access to the updates server? This technote outlines how the update process works along with some of the most common solutions to situations when the Rational AppScan Standard Edition updates fail.
1283301: Attempts to run IBM Rational AppScan Standard results in the error "AppScan memory requirements have exceeded a predefined limit and the scan has been stopped".
1287443: This technote describes how to configure IBM Rational AppScan Standard and IBM Rational AppScan Express to work through external browser (Internet Explorer or any other browser) instead of using the embedded browser in AppScan.
1302526: Is there a collection of knowledge, which provides links to a selection of documents, that are available for troubleshooting and resolving problems related to running scans using the Scan Scheduler for IBM Rational AppScan Standard Edition.
1317833: Upon reaching its memory limit, IBM Rational AppScan Standard stops and displays the following message "AppScan has reached its predefined memory limit".
1330869: Does IBM Rational AppScan version 7.8 and up support IBM Rational Common Licenses, and if so, what are the available license file types for use with IBM Rational AppScan? Also, how will the migration from AppScan's License Serial Key (LSK) system to Rational Licensing affect my installation of AppScan?
1402371: Do IBM Rational AppScan Enterprise and IBM Rational Policy Tester, version 5.6 and later, support FLEXlm licenses? If so, what are the available Rational FLEXlm License File Types for use with Rational AppScan Enterprise?
1449461: This download is a full version of IBM Rational AppScan (Standard and Express Editions), and can be used to update any earlier version or to install the program for the first time.
1455527: Attempt to launch IBM Rational AppScan Standard Edition or IBM Rational AppScan Express Edition version 8.0 right after installing the product results in one of two errors: "AppScan failed saving the scan and will terminate now." OR "AppScan internal error occurred. Please contact your local customer support provider."
Notes from Rational Support
Happy Monday! Hope you had a great weekend! I thought we could continue Friday's AppScan theme, so here are the top technotes referenced by our support engineers in June to answer your questions. Lots of good stuff here ...enjoy!
AcdntlPoet 2700019V2G Tags:  deploy rational-team-concert jazz.net package ibm-i rational rational-client-support 5,573 Views
Need to package and deploy with RTC? This article on Jazz.net explains how to use the IBM i packaging and deployment capabilities of Rational Team Concert 4.0.
Here's the quick contents overview to show you the breadth and scope of the article:
For more information:
AcdntlPoet 2700019V2G Tags:  rational-client-support rational youtube how-to videos rational-license-key-serv... 5,571 Views
Install Rational License Key Server v8.1.2 in Console Mode for UNIX or Linux- A demonstration of installing IBM Rational License Key Server version 8.1.2 for UNIX or Linux in console mode.
AcdntlPoet 2700019V2G Tags:  rational-lifecycle-integr... rational-client-support rational rational-requirements-com... alm 5,571 Views
Integrating IBM Rational Requirements and HP ALM with Rational Lifecycle Adapters- If you use HP ALM for quality management, you can use the Rational adapter for HP ALM to integrate with Rational Requirements Composer, Rational DOORS Next Generation, Rational Team Concert, or Rational ClearQuest. In this integrated environment, Developers, Testers, and Analysts can work in their own tools and collaborate with each other by using linked resources. Using the integrated environment, you can link test plans to associated requirements collections, and you can reconcile requirements collections with HP ALM test folders to ensure test coverage of requirements. You can link failed test runs to work items, or link change sets to defects that are tracked in HP ALM.
AcdntlPoet 2700019V2G Tags:  cc rational-customer-result rational telecom na-iot rational-client-support rational-client-success success-story continuous-engineering ucm ww avp-express avp 5,567 Views
If you’re a developer in a shop that uses Rational ClearCase and Unified Change Management (CC UCM), you understand why our source code management solution is needed to manage your build dependencies and complex components. As your environment grows with thousands of dependencies, performance in your environment is critical. This is one of the many reasons why customers engage the IBM Rational Accelerated Value Team.
In these complex customer environments, speedy execution can fall victim to many things, including the size and complexity of the global software development project teams, network infrastructure, enterprise storage, and not following best practices.
A semiconductor and telecommunications company employs thousands of software developers in more than 150 offices spread across dozens of countries and myriad time zones. Their CC UCM environment is one of the largest in the world and as a result, maintaining acceptable levels of performance was a challenge. It wasn’t until their AVP team members met with the Semiconductor Company’s chip design and engineering leads that they began to measure exactly how their erratic UCM performance was negatively impacting many of the Semiconductor Company’s users.
CC UCM processes like rebase, make baseline, and make stream are critical tasks that are done one or more times daily by every member of the software development team. The use of these ClearCase commands help streamline the delivery and tracks the dependencies of components and prior deliveries. Operations like rebase were taking some teams 20+ minutes to execute, and in a typical week, the developers in one of this client’s large project team rebased 994 times consuming 331 man hours. Adding to their frustrations, mkbl (make baseline) and mkstream (make stream) had similar performance challenges but had larger impact to the development team in terms of lost productivity.
With performance data in hand, the AVP team collaborated with key ClearCase development resources to pinpoint the root cause and develop a solution. A promising performance enhancement showed a 35% cycle improvement in the IBM lab’s test environment. With good initial results in hand an enterprise quality solution was delivered to the Semiconductor Company within a couple of months. When tested in the client’s environment with their high speed storage and network environment, the performance enhancement delivered a whopping 90% reduction in cycle time – from 20+ minutes down to 2 minutes!
In a typical week, a single Semiconductor Company development team executes the following activities:
Assuming this team’s activity is just 10% of the total UCM operations executed each week by the company’s global development team, the enhanced productivity is worth some $20M.
Annual AVP contract cost: $208,000
Tangible ROI: Incalculable!
Important note: AVP clients benefit from being the first recipients of software improvements driven by these extended IBM team collaborations, but those with wide applicability are then made GA (generally available). The performance enhancement that resulted from this effort is now available to all ClearCase UCM customers. While the Semiconductor Company’s particular development process resulted in the spectacular 90% productivity gains other customers average 35% – which is significant! In today’s brutally competitive marketplace a software enhancement that results in productivity increases is immensely valuable. What can AVP do to help increase your productivity?