Hello there! @kellypuffs here. Jason has kindly invited me to guest-post, and I just wanted to share a fun little haiku deck I put together, riffing off a great article that appeared in Social Media Today, in which the author reminds us that the same simple rules we live by also apply to social media.
Editor's Note: If you will be at IBM Innovate 2013 next week, stop by the Social Playground where both Kelly and Jason will be hanging out and helping to answer questions about social business involvement. We'd love to meet you in person and have real-life conversations!
If we look around, there are couple of applications now a days which can make our lives easier and help us in our day-to-day activities, There are “n” number of applications, software, tools, utilities, and much more. Let's discuss these tools which could actually help people diagnosing issues related to licensing, We will discuss a few basic components and then dig deeper into the errors and the tips and tricks on how they can be resolved.
Lets start with some command line utilities which are packaged as a single executable called LMUTIL, On Windows systems, the different forms of utilities or command are available as shown below:
lmborrow: Supports license borrowing
lmdiag: Diagnose license checkout problems
lmdown: Shuts down the vendor demons gracefully
lminstall: Converts licenses to a different formats
lmremove: Release the licenses to the free licenses pool
lmreread: Tells License demon to re-read the license file
lmstat: Displays the status of the license server
I have elaborated below on the necessary commands which will be of great help while troubleshooting licenses issues:
LMDIAG: lmdiag allows you to diagnose problems when you can not check out a license Syntax: lmdiag [-c license_file_list] [-n] [feature[:keyword=value]]
Where -c: Diagnose the specified files -n: Run in non-interactive mode feature: Diagnose this feature only Keyword=value: If license file contains multiple lines for a feature, then using this keyword you can select a particular line, for lmdiag to report on
LMDOWN: Self explanatory utility, allows for the graceful shutdown of the license demons (both lmgrd and vendor demons) Syntax: lmdown -c license_file [-vendor vendor_demon] [-q] [-all] [-force]
Where -c license_file: use of the specified license file -q: Don't prompt or print a header -all: If multiple servers are specified, automatically shuts down all -force: If licenses are borrowed, lmdown runs only from the system where the licenses server is running, and then the only if the user adds -force, -vendor vendor_demon : shuts down only this vendor demon
LMREREAD: The reread utility will ask the license server to re-read the license file and start any new vendor demons that have been added ( if any ), In addition all other demons re-read the license file and there options file for change, Syntax: lmreread [-c license_file] [-vendor vendor] [-all]
where -c license_file : use a specified license file, -all: If more than one lmgrd is specified, this will instruct all to re-read, -vendor vendor: Only the vendor demon, specified by the vendor option, rereads the license file and the options file,
LMSTAT: This lmstat utility will help you to monitor the status of all the network licensing activities, Demons are running or not, License file, Users of individuals features, Borrowed licenses, etc. Syntax: lmstat [-a] [-c license_file] [-f [feature]] [-i [feature] [-s[server]] [-s [vendor]] [-t timeout_value]
where -a: displays all the information -c license_file: Uses the specified license files, -f [feature]: Display users of feature, -i [feature]: Display information from the feature definition line for the specified feature, -s [server]: Display status of all the license file in LM_LICENSE_FILE, -t timeout_value: Sets connection timeout to timeout_value.
Output of lmstat looks similar to: lmstat -copyright (c) 1989-2007 Macrovision Europe Ltd. and/or Macrovision corporation. All Right Reserved.
Flexible License manager Status on Wed 11/28/207 15:30 [ Detecting lmgrd processes......] License server status : 27000@prod (hostname of the machine) License file(s) on prod (hostname of the machine) : C:\prod\i86_n3\counted.lic:
prod: License server UP v 11.8 Feature usage info : Users of f1: (Total of 5 license issues; Total of 1 license in use) "f1" v1.0, vendor: demo Floating license
LM TOOLS ( LICENSE TOOLS Windows only): What do you mean by License Tools ( LM TOOLS ), License tools is an application which is used to manage licenses, or you can say that, it is a utility or a graphical user interface that allows you to administer the license server, Some of the functions this utility perform includes:
starting, stopping, and configuring license servers
getting system information, including hostids
getting server status
configuring using license file/services
NOTE: On Windows Vista run lmtools utility as an administrator.
Now the question arises that how this TOOL can help an individual to manage the licenses. In order to understand this we need to understand the entire structure of this tools and its functions.
To start with, this tool will be by default installed while installing the Rational License Key Server on windows. FLEXlm license manager LMTOOLS.exe as a service in Windows is described in the technical note (link below) LINK: http://www.ibm.com/support/docview.wss?uid=swg21129743
Configure Services (Config Services): Service Name: We can specify the service name “FLEXlm”. Figure will show you how to configure services in LMTOOLS, For instance this will have the location of different files and information on the logs as well.
Path to the Lmgrd.exe file : Physical location of the Lmgrd.exe file.
Path to the License file : Physical location of the license file.
Path to the debug Logs : Physical location of the debug logs files.
Once the paths are defined we can save the services using “save service” tab ( right top corner ). You may always view the logs for any troubleshooting prepossess by clicking on “View Logs” and close using “Close Logs”.
It's always recommended to Enable 'Use Services'; 'Start Server at Power Up', In order to maximize the output.
If in case there are issues with the licenses and you have trouble resolving them, then you can always contact support, Now an important and or helpful step would be to collect everything ( Logs, License file, hardware info, etc ) in a folder and share it with the team for further analysis.
This is no more a hectic job, of getting into each and every directory or launching different application gathering data etc etc...To make your job easier, let me introduce you to a vibrant tool which will do all this in seconds, called “IBM Support Assistant Lite”. Also known as ISALite for Rational Common Licensing, this is a small download-able package that allows you to automate data collection steps when data are requested by Rational support team. This particular package is specific to Rational Common Licensing product, as well as the products listed below. The tool will gather initial data needed for troubleshooting your problems with the product. Tool usage and what is collected would have a detailed description on our website and which can be easily located by clicking on the below given link.
Starts of the server: When you start the license server be sure that you direct the output into a local log file where you can examine it, the log file often contains useful information.
Service which needs to be started should be selected “(Lmgrd)” in this case, If it is not the case, go to “config services” tab, select the service to be used, and then return to “Start/Stop/Re-read tab.
Stop Server tab will stop the server once executed and will pause all the applications, Using the command line on a Windows system running the FLEXlm license server:
Stopping license server : lmutil lmdown -c While LMTOOLS is the recommended method, However, it is also possible to start and stop the license server using the Windows services applet. To do so: Navigate to the "Services" control window. Generally this is listed as an item under "Administrative Tools" under the "Control Panel." Locate the "License Server" service. If you have manually created the service, locate the name of that service instead. Double-click the service to bring up the Properties window, and use the appropriate buttons to Stop, Start, Restart, Pause, or Resume the License Server
Start Server tab will start the server and resume all the services and start serving licenses,
Re- reading the license file, will help incorporating any changes made to the license file and you may need them to be effective immediately,
If we click on advance tab it will give you different boxes, which will help you: Restrict lmdown to work only from node where lmgrd is running. Disable inremove from the license file.
Functional Check if the Server is Running: Click on “Server Status” tab and then on “Perform Status Enquiry” Please see the result in the below given window,
1. Port number indicates in this window corresponds to the SERVER line of the license file used to manage connections, 2. It will show you the path to the license file (Location of the License file).
3. Shows the version of FLEXlm, and indicates the state of the license manager if started or not. If you see the screen above (and the output) it will show the status of the license server (it started detecting lmgrd process) So the “License Server Status : 27000@CYPRES” License file(s) on CYPRES: E:\FlexLM\License (This is the physical path of the license file), Proceeding further we have the version of the License Server (License Server UP (MASTER) v10.1). Then it will show that the Vendor daemon status and Feature usage information (If the licenses are issued and how many are in use), Please see the output below,
Vendor daemon status (on CYPRES): ibmratl: UP v10.1 Feature usage info: How many licenses are served/issued from the server and how many in use, Users of Distributor: Total of 3 licenses issued; Total of 2 licenses in use Users of Presenter: Total of 3 licenses issued; Total of 2 licenses in use Users of DOORS: Total of 3 licenses issued; Total of 2 licenses in use Users of DRL: Total of 3 licenses issued; Total of 2 licenses in use
If there is an issue with the License server or with License file it will throw an error and will not have the feature usage info as license issued.
0:14 - Integration with Build Forge 3:45 - Continuous integration servers working with UrbanCode Deploy 4:40 - Example Ant tasks to add different capabilities 8:53 - Verification of live systems 9:51 - Integration with RQM - prechecks 12:30 - Integration with RQM - steps
I'm sure we all agree that the single most exciting thing to happen in 2014 was the delivery of a 64-bit client for Rational DOORS.
Following on from this, in 9.6.1, we also deliver DOORS Web Access (DWA) in 64-bit.
However, do note that 32-bit builds are no longer built and delivered in parallel. So what? If you have 32-bit hardware, you cannot upgrade to DOORS 9.6.1 or DOORS Web Access 9.6.1. The last version to ship 32-bit builds of DWA and the DOORS client is 184.108.40.206.
The legendary DOORS client/server compatibility remains – so users with 32-bit hardware can be on the 220.127.116.11 32-bit client while those with 64-bit can move to 9.6.1.
The DOORS server is still 32-bit and there are no plans to move it to 64-bit.
Check out this new video from Carolyn Pampino and our friends at jazz.net :
How do you know when you're really ready to
release? Answering this question requires ALM visibility spanning
project management, requirements, coding, build and testing artifacts.
In this demo, we show how the Rational solution provides the end-to-end
visibility agile teams need to succeed with ALM. The demo starts with a
development plan that shows the relationship among plan items,
requirements and test cases. We see how adding a new plan item to the
release backlog drives a choreographed set of team activities for
project managers, analysts, developers and quality professionals.
Rational Team Concert, Rational Quality Manager, and Rational Requirements Composer were demoed using the 3.0 Beta 2 versions.
Visit jazz.net to learn more about our next releases.
IBM has recently expanded the IBM Support Portal Adviser Beta to all IBM Software products!
What is the IBM Support Portal Adviser? The IBM Support Portal Adviser (ISPA) is a new, truly interactive way to search IBM support content. It provides a more human-like interaction, with more information and guidance throughout the problem description process plus enhanced search capabilities. And now, all IBM Software products are now added and available in the IBM Support Portal Adviser Beta...
To try the IBM Support Portal Adviser, please follow these steps:
Click on the image to the left for a full-size version of screen captures highlighting how to find the IBM Support Portal beta module.
If it is your first time to the IBM Support Portal, you will be presented with a "Quick Start" page. Choose at least one IBM product from the list above and click "Continue."
If you are returning to the IBM Support Portal, make sure that you have an IBM product from the list above already active. To check, look for a "check mark" next to your products in the left side's "Choose a product" module. You may use the left side's "Quick find" search to add the needed product(s) to your active list.
Once an IBM product that is part of this beta is active, a new "IBM Support Portal Adviser beta" module will automatically appear on the "Support home" page in the center left column, 4 to 5 modules down, depending on which products you have active.
The "IBM Support Portal Adviser beta" module will also be visible on the "Troubleshoot" page, in the center right column, 4 to 5 modules down.
(Click on the image to the left for a full-size version of a screen capture highlighting the location of the IBM Support Portal beta module.)
Click on "IBM Support Portal Adviser beta" to begin your trial of this application.
Submit your feedback to IBM!
As this is a beta that will be running through the end of May 2012, it is very important that you provide feedback so that we can make this application as helpful as possible.
How to submit specific feedback directly to the IBM Support Portal Adviser team:
Click on the link "Help us improve IBM Support Portal Adviser" in the "Support feedback" module on the right side of the IBM Support Portal Adviser's pages.
Please fill out this survey form as completely as possible.
Note: The Beta team is looking to conduct follow on phone interviews with users of this beta application. Please fill in field #13 with your name, phone and additional contact information if you are interested in providing direct feedback to IBM regarding this beta.
There are some new white papers from Rational Support that cover integrations for ClearQuest, DOORS, Focal Point, and Rational Publishing Engine. There are also two new white papers for Rational Licensing. Check them out!
Abstract: This white paper covers the configuration steps for the Rational ClearQuest Web and Rational DOORS Web Access integration with SSL enabled. You can use this integration to create links and enable traceability between a Rational DOORS requirement and a Rational ClearQuest change request. Open Services Lifecycle Collaboration (OSLC) provides the integration between the two products.
Abstract: This white paper provides you with the details on the architecture of integrations between Rational Focal Point and Rational Publishing Engine. This white paper also describes how to customize report templates in Rational Publishing Engine Studio based on your reporting needs in Rational Focal Point. This white paper outlines the benefits, advantages, and scope of the integration.
Abstract: Rational License Key Server backup alternatives exist to keep your critical Rational applications up and running. The backup alternatives also to reduce downtime from unplanned outages. This white paper covers different methods to establish backup recovery.
On June 2, 2009, all 18
"Telelogic" products were renamed to "IBM Rational". You will see this change
reflected on the various product support pages and in DCF. Please note
the URLs have remained the same, so you can still obtain the support you need
from the same locations on ibm.com.
IBM Rational Telelogic product-specific support pages on ibm.com
..... one of our 3 newest offerings in the Quality Management space (drum roll, please): Rational Test Workbench End-to-end functional, regression, load, and integration testing to
address the quality challenges of highly complex applications.
IBM Rational Test Workbench V8.0 reduces the cost and complexity of testing complex integrated applications
Today's applications and manufactured products are increasingly complex. They comprise an unprecedented level of connectivity and dependency between systems, processes and infrastructure. Whether deployed in traditional software development or cloud environments, businesses are able to create products, systems and services that are increasingly instrumented, interconnected, and intelligent. While software fuels this innovation and growth, challenges are emerging to test these composite, heterogeneous applications, products, and services. In the mean time, software development teams find innovative ways to increase agility and test teams struggle with managing this complexity and matching the speed at which code is delivered for testing. The new IBM test automation solution is designed to help address the challenges of testing highly integrated and complex systems. Whether legacy or modern architectures (IBM, TIBCO, Software AG, SAP, Oracle, or other integration environments), Rational delivers the following function:
Simplifies the creation of virtualized test environments that can be easily deployed, shared, and updated as the underlying systems and data change.
Provides comprehensive integration testing in a code-free solution that is easy to learn and enhances tester productivity.
Integrates these new capabilities with our industry leading Rational Quality Manager and Collaborative Lifecycle Management (CLM) solution delivering the most complete quality management solution available today.
This rich set of capabilities significantly reduces the cost of provisioning and maintaining test environments and shortens test cycle times by moving integration testing earlier in the development life cycle. The result - faster product and service delivery with improved quality and reduced risk.
Click through the links to learn more about these offerings, including features and benefits. And in the video below, IBM Rational's 3 QM Amigos, Serge Lucio, Peter Klenk and
Peter Cole, explain some of the challenges in testing today's composite
applications, how Green Hat technology can help address these
challenges, and the results realized by one customer who embraced the
Green Hat technology reducing the cost of improving quality.
Jazz.net is live with a completely reworked and improved website
The new Jazz.net site includes the addition of Rational Requirements
Composer, Quality Manager, and Focal Point for Project Management. We
have done what you asked for and made much more of our
Jazz Development open and transparent. Now clients and community
members will be able to enjoy the benefits of transparent development
but no longer just for Rational Team Concert. Now you can participate with us in shaping plans, prioritizing fixes, and
interacting directly with our expanding Jazz Development Team for three
new Jazz Products. See http://jazz.net/ for the complete details
eGuide now on Jazz.net
IBM Rational support has taken all the best links from our RSDC eGuide mini-CD and posted them online at http://jazz.net/eguide! This one page contains the latest links to the most important & helpful Rational support areas on ibm.com, developerWorks and Jazz.net.
We have new tutorials available for Rational Rhapsody and Rational Quality Manager on the IBM Education Assistant website. We also have Rational Software Architect making its IBM Education Assistant debut with two new Design Manager tutorials.
is IBM Education Assistant? IBM Education Assistant is a collection of multimedia educational modules designed to help you gain a better
understanding of IBM software products and use them more effectively to meet your business requirements.
document is intended to provide a complete step-by-step walk through to
users planning to migrate / upgrade from Telelogic DOORS 8.x to
Rational DOORS 9.x, where you intend to use external LDAP in version
9.x. Released: December 3, 2010 Author: Prasanth N S Addala Publisher: Bill Penny
Web UI Theming feature gives a Jazz Team Server administrator the ability to modify the look and feel of the Web UI for all users of that Jazz Team Server.
A theme can contain any number of *.css files. The *.css files in the theme can create new CSS rules, or they can override existing rules. If a CSS rule defined in an active theme exactly matches a CSS rule defined by the Jazz Team Server, the CSS rule defined by the theme will take precedence.
Tip: If you would like to alter the appearance of a certain UI element, use a tool like Firebug to inspect the DOM node and see what CSS rules are affecting its appearance. You can then create a theme that overrides those rules in order to alter the element's appearance.
I am listing examples where a logo can be modified either using a 'publicly accessible' image or an image file on a local machine.
Using a 'publicly accessible ' image. You can replace the hyperlink with your custom logo and modify the dimensions in css as per your requirement.
Create a file login.css.
Paste the below contents in the login.css file and save it.