kellypuffs 06000168YK Visits (3103)
duplicate absolute number defect.
You can download it from Fix Central.
Select the following options...
Product Group: Rational
Product: IBM Rational DOORS
Installed Version: 9.2
On the next page, check "Browse for fixes" and then click "Continue"
You should then see...
1. fix pack: 9.2.
Saurabh.Tyagi 270005CY2K Visits (3099)
Let's understand the concept of Telelogic based products licensing concepts.
Focal Point - System for management of product and project portfolios.
License types supported by Telelogic products:
Understanding of "TELELOGIC_ LICENSE_FILE variable":
On Synergy, the location of the file is also stored in license_data.txt file on the same router machine.
The value of TELE
Telelogic applications that use FLEXnet rely on the environment settings that FLEXnet uses to find licenses. The applications search for license servers and license files in the following order:
License Value Description:
Node-locked license-file-name The full path to the license file on your computer.
User based feature:
A user-based license is tied to one specific user. This is compared to a floating license which anyone can use. A license Feature for a user-based license is recognized by the attribute USER_BASED on the FEATURE/INCREMENT line. The user who can obtain a user-based license are specified in the FLEXnet options file for the license server.
FEATURE RPE_PUBLISH telelogic 2009.1230 30-oct-2009 4 \
SIGN2="1EAF 827F -"
The users must be defined in a separate configuration file. The configuration file must be explicitly set in the license file
DAEMON telelogic "C:\Program File
The configuration file must list the users for the user based feature
The version number from the configuration file must match the version number from the license file (see in bold)
For the same feature both user based and floating features can be present. The user based should be listed first in the license file.
Please see the top 10 Frequently Asked Questions on the Telelogic licensing concepts:
We all know (I do) how frustrating it can be to encounter an error message and not know what to do to fix it. Now, you can find troubleshooting information and collaborate with others to improve error messages in the Information Center at: http
Understanding the Date Based Licensing Concept of Telelogic Products:
How to configure Rational Telelogic based license keys in Rational License Server 8.1.x on Microsoft Windows:
Configuring Telelogic License Server and Rational License Server on the same system:
Steps for installing IBM Rational License Server Telelogic V2.0.0:
How to update Telelogic license file:
Mixing licence keys for Rational (formerly) Telelogic products and other Rational software:
How to assign a specific port to the Telelogic DAEMON:
Adding Telelogic License Server to Rational License Server:
Procedure needs to be followed to set-up the Telelogic license server on Microsoft Windows:
How to fetch information on USER based licenses for Telelogic Products:
IBM Telelogic legacy product downloads:
Installation and configuration of Telelogic license server with a floating license file:
How to set up the Rational License Server TL 2.0 on Windows:
Telelogic License Manager service crashes after server reboot:
How to use the Telelogic borrow tool to borrow licenses for products that support license borrowing:
Rational License server versions and the corresponding FLEXnet versions:
Article Author: Saurabh Tyagi
On January 6th, 2010, all Rational Support web traffic will be redirected into the IBM Support Portal!
The "Click to Try" banner on all our support pages will be updated weekly as we count down to January 6th.
For more information, stay tuned to Rational's support site, support blog, Twitter and now Facebook (htt
Need more information?
Here are some helpful resources that should answer many of your IBM Support Portal questions:
Try out the IBM Support Portal (htt View the Portal Demo Videos (htt Visit the IBM Electronic Support Community blog (htt Visit the IBM Support Portal News and Alerts blog (htt
View the Portal Demo Videos (htt Visit the IBM Electronic Support Community blog (htt Visit the IBM Support Portal News and Alerts blog (htt
Visit the IBM Electronic Support Community blog (htt Visit the IBM Support Portal News and Alerts blog (htt
You can follow Rational Support on Twitter - http And now Rational Support has a Facebook page! - http Finally, if you have feedback or questions about the portal, you can submit feedback via the Feedback link in the portal, send email to both email@example.com & firstname.lastname@example.org, or post a comment in one of the 3 blogs listed above.
And now Rational Support has a Facebook page! - http Finally, if you have feedback or questions about the portal, you can submit feedback via the Feedback link in the portal, send email to both email@example.com & firstname.lastname@example.org, or post a comment in one of the 3 blogs listed above.
Finally, if you have feedback or questions about the portal, you can submit feedback via the Feedback link in the portal, send email to both email@example.com & firstname.lastname@example.org, or post a comment in one of the 3 blogs listed above.
AcdntlPoet 2700019V2G Visits (3097)
This week we have the pleasure of spotlighting Annie Cheng. Annie is a Software Service Analyst for RCS specific to the XL C++ and Fortran Compilers space and has some great insights to share about debuggers and what she sees as vital skills to success. Plus, don't miss some of her favourite websites as well; you may find them quite useful and enlightening in your own space! And, of course, check out our previous interviews too!
Tell us a little about yourself: who are you, what is your role in Rational Client Support?
I am a Software Service Analyst for IBM Rational XL C/C++ and Fortran Compilers Support team located in Toronto, Canada. Our team help clients around the world to resolve complex compilation technology problems ranging from language standards, coding problems, compiler defects, linking, debugging, parallelism, optimization to questions and best practices on various platforms such as AIX, Linux, BlueGene and z/OS. We collaborate with clients and various system components across IBM to get to the root cause and solution. We also contribute in product release life cycle, product features, testing, documentation and process improvements.
Before joining IBM Canada, I worked in Silicon Valley as a developer on emerging mobile technologies after my graduate school study. I currently live in Vancouver, Canada with my husband and 4-year-old daughter.
How long have you been working for IBM and Rational?
I joined the IBM Rational Compiler team in Toronto in November, 2005.
Describe a normal day for you.
I live on the West Coast, my teams are mostly on the East Coast and my clients are worldwide. To get the most overlap, I start early. The morning is usually packed with meetings and discussions with clients and development teams all around the world for problem analysis, brainstorming, collaboration and issue tracking. After a late lunch, I turn to individual investigation and a lot of the heavy work such as emails, mining data, gathering information for knowledge sharing, etc. I also check emails at night sometimes.
What is your favorite part of working for Rational Client Support?
Overseeing our clients to succeed and realize their technical investment from using our products is my favorite part. Understanding client's pain points built my knowledge about their diverse industries. The complex nature of our client's problems makes everyday challenging and fulfilling. Working with a global team with incredible talent is also very rewarding.
What inspires you in your work?
The problems we face everyday and the people around us. I am learning something new everyday.
What are you passionate about?
I am passionate about helping clients to succeed and realize their technical investments.
In your spare time, if you have any, what hobbies or activities interest you?
I love running. In summer, I run outside in the neighborhood or in the parks; and in the winter, on the treadmill. I participate in local fund-raising running events. I also enjoy hiking and skiing in the mountains.
What type of gadgets do you use?
I am not a gadget person. My cell phone is 8 years old! But I love Amazon Kindle. When we moved from Toronto to Vancouver, we donated a lot of books. I now keep many titles and PDF files in the Kindle. My home is a lot cleaner now! No more half opened books scattered around and the space for the bookcases was replaced with a treadmill which I also love so much!
When did you first become interested in technology?
Maybe at 6 years old, when my 12-year-old brother was building a model ship with remote control circuit boards from scratch. I helped by passing him the tube-like transistors (It was more than 20 years ago and those things are still very bulky!). I sorted them by shapes and colors. I was scorched by the welder and I still have a scar on my wrist. But it was so cool to see the little ship sail in the pond with the remote control later!
What tools / skills have you acquired that you feel are vital to your success in this field?
Problem solving, thinking out of the box and maintaining a high level of curiosity are important in technical fields. However, communication, interpersonal skills, business skills (aka, soft skills) are the ones that make the difference in the long run.
What is on your nightstand with regard to reading?
In my Kindle, I am currently reading "Delivering Happiness" by Zappos's CEO Tony Hsieh. Tony has given some interesting insights about exceptional customer service.
What are you doing to make the planet smarter?
I work from home and do not commute.
How are you using social networking today?
I use Facebook to connect with friends, families and colleagues. I use LinkedIn to connect with colleagues and clients and share product and support news. I also contribute to our C/C++ Cafe blogs for proactive support and knowledge sharing with clients. I am starting to use Twitter to follow interesting people that I could learn from.
What are some of your favorite webs
There are too many to name. I found a lot of the IBM Lotus Connections blogs interesting! Among them are C/C++ Cafe and Notes from Rational Support, of course. And outside of work, I like watching minimalist chef Mark Bitman's cooking videos on NYTimes, and reading on marketing guru Seth Godin's blogs.
Any other fun tidbits of information about you, your job, or RCS that you'd like to share?
Many people may not know that the C/C++ compiler for AIX also ships a GUI debugger called IBM Debugger for AIX. It's a great tool for your debugging needs! And with Rational Developer for Power, it combines the whole edit-compile-debug experience together!
Also, I work remotely, so I don't get to see many of my colleagues face-to-face, so don't be afraid to call and don't be surprised if I call you to catch up!
kellypuffs 06000168YK Visits (3095)
kellypuffs 06000168YK Visits (3094)
IBMRationalSupport YouTube channel:
This video demonstrates the installation and application of the SAP Business Objects Crystal Reports Report Design Component. This is used to run data-push reports in the local clients for IBM Rational ClearQuest 7.1.x.
For more component and download information, refer to this ClearQuest Information Center topic:
Designing, editing and running traditional data-push reports
kellypuffs 06000168YK Visits (3092)
Create bottom-up JPA entities with Rational Application Developer, DB2, and WebSphere Application Server
Using the IBM DB2 Identity Value Generation capability and other advanced design options
Summary: Learn how to create Java Persistence Architecture (JPA) entities that are built from pre-existing relational tables, use database-generated primary key values, and are part of a composition (or aggregation) of one or more other JPA entity beans
kellypuffs 06000168YK Visits (3074)
Announcement on Jazz.net
kellypuffs 06000168YK Visits (3074)
But support provides other content to help you be successful with our Rational products, like IBM Education Assistant modules - multimedia educational modules designed to help you gain a better understanding of IBM software products and use them more effectively to meet your business needs.
The Top Ten Rational IEA modules for June:
You can find these, and many more, here.
Is there a topic you'd like to see in a future IEA module? Leave a comment and let us know!
kellypuffs 06000168YK Visits (3069)
It is with great pleasure we announce that Rational Client Support's own David Sampson and Jasper Chui have been accepted into the IBM Corporate Service Corps program.
The IBM Corporate Service Corps is a leadership development program and focuses on economic, social and environmental challenges in emerging countries. It is often referred to as IBM's version of the Peace Corps.
The Corporate Service Corps (CSC) exposes high performance IBM employees to the 21st century context for doing business --- emerging markets, global teaming, diverse cultures, working outside the traditional office, and increased societal expectations for more responsible and sustainable business practices. CSC participants perform community-driven economic development projects in Africa, Asia, Eastern Europe and Latin America, working at the intersection of business, technology and society.
application process is highly competitive and it is an honor to be
Congratulations to David and Jasper on their selection for this program, and we look forward to hearing about their adventures!
AcdntlPoet 2700019V2G Visits (3059)
Yup, it is that time of year... the IBM Innovate 2012 Call for Papers is now open!
If you're a client or business partner, don't miss this unique opportunity!
Innovate 2012, sponsored by IBM Rational, is the event that recognizes, celebrates, and enables the development and delivery of software and systems. You are invited to share your stories and best practices, and to tell the world how solutions from IBM Rational have helped you innovate and transform your software and systems delivery processes.
Why should you be interested?
*IBM employees may also submit speaker applications.
But wait, before submitting to the Call for Papers, take a moment to review this year's streams, tracks and suggested speaker topics. The Innovate agenda will feature over 400 technical sessions in 24 tracks. Innovate 2012 is shaping up to be our very best event yet, so mark your calendars and tell your colleagues!
Improve the chances that your paper will be accepted! Here's 5 ways to increase your odds:
At Innovate 2012, you can share your stories and best practices and tell the world how IBM solutions have helped you innovate, transform, and produce better business outcomes. The Call for Papers ends January 9, 2012. Submit your pape
Need more reasons to act now? If you register before March 14, 2012 you can take advantage of our Early Bird Discount where you can save $200 on conference registration fees.
And lastly, let us know how we're doing with this blog and our other social business efforts here: http
kellypuffs 06000168YK Visits (3059)
Abstract: The purpose of this document is to describe the integration between Rhapsody and Workbench. The document explains the concepts used in setting up the integration including step by step guidance in installation of Workbench, rebuilding Rhapsody framework, followed by a small “Stopwatch” example.Many thanks to Manish Kumar and Bill Penny.
AcdntlPoet 2700019V2G Visits (3056)
Determining where functionality is implemented or what existing code may be relevant for understanding and implementing a work item can be difficult using conventional search technologies. A developer may need to already be highly familiar with existing details such as code organization and naming conventions to be able to use regular expression and other wild-card style searches effectively. In large projects such searches may not be practical, and the developer instead relies on acquired insight. Context-Aware Search enables searching using natural language rather than exact patterns. This capability allows analysis of a work item for relevant keywords. Using these keywords it then locates source code that may be relevant for the work item.
kellypuffs 06000168YK Visits (3055)
AcdntlPoet 2700019V2G Visits (3043)
This issue is being investigated by IBM Rational as a high priority and a fix for the Java we ship for our products will be made available. Updates will be made to this alert as new information becomes available.
kellypuffs 06000168YK Visits (3043)
The heritage Boston Metro Rational User Group is cominginto 2009 as its own entity, separate from the Boston Metro RationalClearCase User Group. To avoid any confusion, the user group will nowby named – “New England Rational User Group”.w00t! Two Boston area Rational User Groups! :-)
I am writing toyou today because you are listed as a current member of the legacy usergroup. I heartily invite you to continue your participation with us aswe begin to roll out some exciting new initiatives throughout thecoming year. Please let me know if you wish to embark on this newjourney with the “New England Rational User Group”. [...] if youwould like to send me your thoughts on any ! topic, related to this newendeavor, I would love to hear them. You can email me at:d
We are taking the month of March to developa series of presentations and activities that will be deliveredvirtually as well as in person. We also plan on developing polls tohelp us gauge where everybody’s interests lie.
I hope that youwill carry your continued participation into the new organization. Ourgoal is to enable you through community and IBM channels, helping yourealize the potential of your IBM/
NOTE: To reiterate - the Boston Metro ClearCase User Group will still be functioning. It will just be a separate entity.
kellypuffs 06000168YK Visits (3036)
Hello there! @kellypuffs here. Jason has kindly invited me to guest-post, and I just wanted to share a fun little haiku deck I put together, riffing off a great article that appeared in Social Media Today, in which the author reminds us that the same simple rules we live by also apply to social media.
Enjoy and happy Friday!
Editor's Note: If you will be at IBM Innovate 2013 next week, stop by the Social Playground where both Kelly and Jason will be hanging out and helping to answer questions about social business involvement. We'd love to meet you in person and have real-life conversations!
kellypuffs 06000168YK Visits (3034)
One of my favorite ways to stay up-to-date with new and updated Rational support content is through My Notifications.
With My Notifications you can receive daily or weekly announcements through e-mail, custom Web pages and RSS feeds. These customizable communications can contain important news, new or updated support content, such as publications, hints and tips, technical notes, product flashes (alerts) and downloads and drivers. The tool allows you to customize and categorize the products you want to monitor and any of the available delivery methods to suit your support needs.
Benefits and features
The My Notifications subscription service offers many benefits over the previous MySupport feature:
Ready to subscribe?
Go to My Notifications to create and customize your subscriptions. All you need is an IBM ID and password. You can register for an IBM ID using the registration link on the My Notifications login page if you have not done so. Registration is free.
Once you log in to the My Notification tool, you can view additional help information, FAQs, and training presentations by selecting the help tab.
For a detailed walk-through of the features available in My Notifications, View the My Notifications automated tour.
Note: If you were a user of our prev
mquimby 060001FAVB Visits (3032)
A new white paper is available that covers security testing for your Rational Application Developer applications!
Abstract: This white paper focuses on the integration of IBM Rational Application Developer (RAD) and IBM Security AppScan Source Edition with Developer plug-in. The article provides insight on Rational Application Developer, Security AppScan Source, and the integration. The article covers how install the Security AppScan Source Developer plug-in and use the integration with Rational Application Developer.
Released: July 19, 2012