AcdntlPoet 2700019V2G Visits (2165)
On Wednesday, we launched a short three question survey about our social business channels, which will remain open until the end of March. We'd really love it if you took a few moments to answer at least two of the questions and help us gauge our efforts. And, if you feel so inclined, there is a third free text question where you can give us your unfiltered thoughts and suggestions.
We really do value any and all feedback. This is another chance to really help drive our success in this space by ensuring YOU get value out of it. But without feedback, we have no way to tell if you are indeed seeing value, or which bits of content are providing you with the most value.
The link above will take you to the survey as hosted by SurveyMonkey... of course if you came to this blog directly, you've already seen the pop-up version of the survey (if it wasn't blocked by your browser settings). We'll also be Tweeting and Facebooking about the survey over the remainder of the month as well... so, as the political joke goes: Vote early, Vote often! And thank you for your support
image credit: Some rights reserved by John Morton
kellypuffs 06000168YK Visits (2165)
Wanted to let you know that this weekend, we will be updating our IBM Service Request application, and because of this critical update, this system may be unavailable for a period of time on Saturday, October 9.
What you can expect:
Additional Important links:
AcdntlPoet 2700019V2G Visits (2164)
The numbers are in for the top content covering Rational Change, Focal Point, and Quality Manager! This list is based on data showing the top content reused by our Support Engineers to help solve PMRs over the month of July. As an admin or user of Change, Focal Point, or Quality Manager, we're sure you'll find some great information to either help solve issues you're currently struggling with, or even avoid them altogether!
kellypuffs 06000168YK Visits (2164)
Day 1 - Real Insights, Real Results with Danny Sabbah (GM of Rational Software), Jamie Thomas (VP Development, Rational Software) and Tom Hawk (GM, Global Industrial Sector)
Round 1 of Keynote presentations will be available on-demand after 8:00 a.m. ET on June 2nd.
Day 2 features Steve Mills (SVP, Software Group), Al Zollar (GM, Tivoli) and Grady Booch (IBM Visionary and all-round Wicked Smaht Guy)) sharing Real Innovations.
Round 2 of Keynote presentations will be available on-demand after 5:00 p.m. ET on June 2nd
Don't miss this opportunity to hear what all the buzz is about!
kellypuffs 06000168YK Visits (2161)
rationalwebguy Patrick O'Connor:
The Support Café is buzzing with activity Tuesday morning (Europe 3, Dolphin Hotel).
The Rational Client Support Airship outside of the Support Cafe (Europe 3, Dolphin Hotel).
Support Cafe sign and the Support Airship on the RIGHT as you come off the escalator - NOT the left as our map and blogs said (last minute move)!
And finally, the man himself, Patrick O'Connor. He'll be there all week!
Photo credits: All rights reserved by IBM_