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The Tip of the Iceberg
Growing complexity in a heterogeneous environment is todays IT challenge, but there is nothing new about that! Maintaining a high availability of the IT-infrastructure often comes down to reactively fixing technical issues, involving many different parties and is an important responsibility of the organization’s IT-support team. However, these types of activities are just the tip of the iceberg. In order to maintain a high level of availability, the risk of having longer than expected downtime and loss of productivity is high when we turn to reactive support only. There is a lot more that organizations implement to reduce these risks.
For this, predictability is critical and by proactively avoiding risks, IT-support teams are much more capable of providing a robust environment to their users. Providing proactive support starts with planning initiatives and aligning any support related activities such as analyzing the impact of upgrades and migrations and coordinating knowledge transfer. To achieve this it is essential to have direct access to a large network of expertise and to bring teams and knowledge together. This allows for the successful setting of the right priorities and getting the right attention, which must be a collaborative effort of the organization and its suppliers.
The Rational Accelerated Value Program is designed to provide Essential Lifecycle Services that enhance and improve your productivity over the full range of the solution lifecycle. Don’t settle for the Tip of the Iceberg!
Please visit the Accelerated Value Website for more information: http
Saurabh.Tyagi 270005CY2K Visits (2114)
License Availability Report:
I am sure we all want to know, how our “IBM Rational product licenses are being used” it would be useful to track what licenses your company have purchased year by year and what is the available count in the pool. How about you knowing on what is the order number ( Sales Order number/Order ID ) for a record, under which these licenses are purchased, Or when the licenses that you purchased are expiring, in order to be prepared for renewing or purchasing a new set of licenses from IBM, Whether you are in a large enterprise with hundreds of users using multiple applications, or a small or medium business with a handful of users, you want to know this information for your investment decisions.
Let's understand the results of the license availability analysis, In order to reach here you may want to login to License key center, you will find “license availability report” on to your left under license management section.
A license availability report can be downloaded up to a maximum of 200 lines, please note that you might need to go to the next page to download additional lines.
The report will show you the number of licenses that you’ve registered and the number of licenses available. Please note that in some cases you have access to a lot of different product within the same or different part number. License keys are not equal to entitlements and it’s within your responsibility to make sure you use only what you are entitled to.
You may choose from the drop down, on how you may want to search ( using what attribute ), you also can filter/choose between accounts as shown in the picture below, and click on search line items,
Also, in order to get results for a specific time frame can be selected from, From and To sections, ( Click in the box and the calendar will be auto-populated as shown ).
How to get your order details:
In order to get your order details, please click on the order ID / Line # ( In the above image “Internal Use ONLY 2014 EMEA“ ). You will get details like,
License Information :
Listed below you will find a box for each Rational license line item associated with your order. Select the checkbox to the left of the line item to get the license keys associated with that item. You may see multiple checkboxes for one line item if you purchased an IBM Rational product consisting of multiple products bundled together.
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There are a couple of new videos for Rational Rhapsody about using the ReporterPLUS client. They are available on IBM
Here is information on accessing the videos...
Thank you to Tim for his work on this video!
Saurabh.Tyagi 270005CY2K Visits (1573)
Depending on the complexity of work and projects associated with your organization, complexity of your environment also increases invariably. Your environment might include several tools to assist you in doing your daily job and this may include several products which fall under different category. For example : Change management, Requirements management, modeling tools, testing tools, development tools and so on.
These products may be Rational or Telelogic, Which falls under IBM Umbrella.
You might have to work with both Rational and the Telelogic products and you may very well be the license administrator and your areas of interest may include both Rational and Telelogic product licensing.
Though we have Rational and Telelogic products under the same Umbrella today IBM, there is a difference in the way the licensing works for Rational and Telelogic products.
We will unearth these differences in the working mechanism of the licenses for Rational and Telelogic products and try to understand how they work.
The following section briefs the working of Rational licenses and also throws some light on difference types of licenses available for Rational products
Floating licenses for Rational products are not tied to any version of the product. Floating licenses are always configured on a centralized Rational license key server and the clients are pointed to this license server to pick the licenses.
The scenarios where you are upgrading the client to a different version.
For example: If you are migrating the Rational software architect from version 7.0 to version 8.0 there is no need to update the license file as the floating licenses which you had configured to work with Rational software architect 7.0 will still work with Rational software architect version 8.0 as they are not specific to any version of the product.
But It is always recommended to have a version of the Rational license key server which was released post the release of the product.
Rational products also have authorized user licenses which are tied to a specific host and need no license server, Even authorized user licenses for a Rational product is not specific to any version.
Activation kits are available for SDP (software delivery platform) products (Rational) and only activation kits are specific to the version of the product and they need to be imported on the Installation manager.
Refer to the link below on how to configure an activation kit on Installation mana
Now as we have an understanding of how the licenses work for the Rational products, we will try to understand how the licenses work for the family of products previously known as Telelogic and what are the different Telelogic products which are available.
The below sections will give us a complete understanding of how the licenses for Telelogic products works.
Only for TELELOGIC family of products floating licenses and Authorized user licenses are not version independent and Telelogic products don't have the concept of activation kits.
Whenever the client or the product is upgraded we also have a need to update the license file to ensure that it has appropriate maintenance renewal to support the newer version of the product.
TELELOGIC family of products works on Date based concept of licensing and your license file will have a maintenance end date in it and only product versions released prior to that maintenance end date which is specified in your license file will work and any version of the product which was released post to the maintenance end date will not work.
For Example: If you have Rational Doors floating license file with an maintenance end date of 2010.01.01 (JAN-01-2010) this will not work with Rational Doors version 9.5 as Rational Doors version 9.5 was released post 2010.01.01 (JAN-01-2010).
To understand this concept of Date based concept of licensing in clear refer to the white paper link below on Understanding date based concept of licensing: http
Also refer to the link below on how to apply the maintenance renewals for the Telelogic family of products: http
Find the list of TELELOGIC products below and as mentioned they all work on date based concept of licensing.
→ IBM Rational Dashboard
→ IBM Rational DocExpress
→ IBM Rational DOORS
→ IBM Rational DOORS Analyst
→ IBM Rational DOORS Net
→ IBM Rational Focal Point
→ IBM Rational Logiscope
→ IBM Rational Rhapsody
→ IBM Rational SDL
→ IBM Rational Statemate
→ IBM Rational Synergy
→ IBM Rational System Architect
→ IBM Rational Tau
→ IBM Rational Tester
→ IBM Rational TTCN
→ IBM Rational Change
→ IBM Rational Software Architect
→ IBM Rational Publishing Engine
This blog post was Co-Authored by: Saurabh Tyagi and Karthik M.
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IBM Rational ClearQuest offers data-pull reporting with BIRT. This reporting gives you a wide variety of reporting options. However, there is a limitation in BIRT that prevents multiple value selections from getting passed onto reports. A video that is available on IBM
Here is information on accessing the videos...
Thank you to Bryan and David for their work on this video!