If Insight is integrated with CLM, after upgrading Insight, the "Test Connection" function might fail with the CRRE1421E error, but only in the RM XDC file, even though you downloaded the XDC file from the correct RM server.   Here is the detailed error:   'com.ibm.rational.dataservices.client.auth.oauth.OAuthCommunicatorException: CRRE1421E: Can not redirect to the OAuthentication identify URL.' is returned from the remote server through the tested URL. Please provide a valid URL in the URL field. If you still get... [More]

Etiquetas:  rational insight rational-client-success rational-client-support rational-insi

If the Insight database is hosted on Oracle and the Insight Oracle user does not have the correct quota on the tablespaces in the Insight databases, the DCC web UI will show multiple symptoms as operations fail because the Insight database user cannot allocate an extent in the impacted tablespaces.   Common symptoms of this problem are:   The Data Collections Jobs status page no longer displays new entries.   The "Delete History" operation in the Data Collection Jobs status page fails with this error: Error 500:... [More]

Etiquetas:  rational rational-insight rational-client-support insight rational-client-success

Automated test tools integrate with  IBM Rational Quality Manager  (RQM) using adapters. Each adapter bridges between the Rational Quality Manager, and the test tool such as  IBM Rational Functional Tester ,  IBM Rational Performance Tester , and the command-line adapter. The Test Automation (Execution) adapter receives requests from  RQM  and then runs tests on the machine where the test tool is installed. Before you try to run a test against a running Execution adapter, you can verify the adapter state on the... [More]

Etiquetas:  rational-client-success rqm rational-client-support rational-quality-manager

The ClearCase and ClearQuest patches have been posted to Fix Central and are now available for download. Go out and download these latest versions for bug fixes and new features. The associated IM update sites are also "live". The 8.0.0.17, and 8.0.1.10 download pages are available via the URLs are listed below. CC 8.0.0.17: 8.0.0.17-Rational-RCC  (aix4_power, hp11_ia64, linux_390, linux_ppc, linux_x86, sol_x86, sun5, windows, ccrc, ccrc.ext (English and Japanese)) URL: http://www.ibm.com/support/docview.wss?&uid=swg24041280... [More]

Etiquetas:  cq rational-client-support rational-client-success clearquest cc clearcase