Notes from Rational Support
Just a little advance notice about an exciting series of Rational Team Concert/Jazz Open Mics & webcasts planned for this autumn.
We are in the process of scheduling these now and updating our website, but in true web 2.0 fashion, you get to hear it here first!
Check out this exciting line-up:
Many thanks to Ali Manji for his work in pulling these together!
Four times a year, we review and gather up content that has been identified by clients and support as the most useful technotes in solving problems or answering questions, and publish it in a document we call the Top Rational FAQ Links by Product.
This document has been updated for 2Q09, and republished. You can find it here:
We continue to increase the number of products this tech note addresses, and you can now subscribe to this information in your favorite RSS reader.
Run! Subscribe! Now!
New this quarter:
Once again, I have been freed from the tyranny of my inbox and calendar, and it is GOOD.
So, in spite of several hundred warnings to NOT DO IT, I initiated the steps to change my name at work. Lulling me into a false sense of security, I actually received mail in my new name for a couple of days before it all fell over and went boom.
Since Wednesday night of last week, I have not had access to my email or Lotus Notes calendar. Of course, I didn’t CARE on Thursday and Friday, because I wasn’t at work.
Then came Monday.
Yesterday morning, I panicked. Just a little. I went into the office, having no idea where I was supposed to be all day, nor what I was supposed to be doing. I missed meetings, I’m sure. And then there are those hundreds of emails piling up unread in my inbox.
Today, I find it liberating.
I’m freed from the tyranny of the daily grind, and forced to find other ways to share knowledge and communicate.
I’m picking up the phone (what a novel concept!). I’m getting up and walking down the hall to ask my question that way. I’m using our internal chat client.
Instead of living in my inbox, where I am interrupt-driven by whatever arrives there next, I’m living in our team wiki… making sure our project work is available to others, even if I can’t flood their inbox.
I’m more focused, less distracted, and my knowledge-sharing practices are improving.I think Luis might be on to something here.
Pleased to announce the publication of a new IBM Redbook: Rational Application Developer V7.5 Programming Guide.
This book is a collaboration of several Rational Application Developer subject matter experts, including Rational Client Support's own Lara Ziosi and Henry Cui.
This IBM Redbooks™ publication is a programming guide that highlights the features and tooling included with Rational Application Developer v7.5. Many of the chapters provide working examples that demonstrate how to use the tooling to develop applications, as well as achieve the benefits of visual and rapid application development
Table of Contents:
Part 1. Introduction to Rational Application Developer
Everyone likes gold stars, right? I know I do. And the more, the merrier.
The good folks at ibm.com have just released a new feature which displays the results of our Rate This Page surveys at the top of each document page, like so:
Now, you too can see what feedback has been received on our documentation. As Rate This Page surveys are received, the results are processed, and will be displayed for those technotes.
So this is a good time for me to repeat my call for feedback on the content you find and use on Rational's support pages on ibm.com. Your feedback helps us determine what content is useful and relevant, and what content is not ... so we can fix it! :-)