Our neighbors over at the IBM Electronic Support Community blog have an excellent post regarding the newest updates for IBM Service Request . IBM Service Request has a new user interface and updated features to help make the managing of your service requests faster and more efficient. Your feedback has a lot to do with these improvements. The IBM Electronic Support Community blog post has change details, links to additional resources, and information on how you can provide continuing feedback.   Check out the blog, and experience the changes... [More]

Tags:  esupport pmr sr request service electronic-support

                      Check out these recently published white papers for Rational License Server and the Rational Logiscope Eclipse integration!   Title:  Deploy IBM Rational License Server 8.1.1 effectively in your enterprise Author : Indraneel Paul Abstract : This white paper provides recommendations for maintaining a stable and efficient license service. The white paper also provides tips for enhancing the performance. Included is a case study on the performance benchmarks of Rational License Key Server 8.1.1.  This white paper covers... [More]

Tags:  logiscope whitepapers licensing whitepaper rational-client-support rational eclipse server license integration

We always listen to feedback for a wide variety of our content. You might be familiar with the feedback form we provide on the bottom of our technotes. One of the fields lets us know if the content helped you achieve your goal:                                 We would like to know the same for our YouTube videos on the IBMRationalSupport channel ! We now include a reminder in our videos that you can use the Like or Dislike buttons:                           Did the video help? Click Like ! Did it fall short of helping you? The Dislike button is... [More]

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     Happy Monday! Let's kick off this fine week with a top content blog post that will help everybody ... our September top licensing technotes:                                                              1250403 & 1250433: Obtaining your Rational license keys 1308308: How to move licenses to a new server 1324456: License Troubleshooting Guide 1474620: How to install Rational License Key Server 8.1.1 on Microsoft Windows 1117710: How to point to a Rational License Server to get licenses 1385650: No access to the IBM Rational License Key... [More]

Tags:  rational-client-support rational licensing top-content