Over the past week, and particularly this past weekend, a few new downloads made their way through our tweet stream and Facebook wall. Seeing as these were posted during typically 'off' hours for most of us, we thought it would be of some benefit to highlight those recent releases here, to raise visibility in the case that you may have missed and need one or more of these downloads:
Want to make sure you never miss notifications like the ones listed above again? Then check out "MyNotifications" and setup a free subscription to receive only the products and document types which YOU are interested in, and in the manner you desire (RSS, web page, or direct daily/weekly emails)!
kellypuffs 06000168YK Visits (2244)
We're just over halfway into 2011 now, and thought it'd be fun to look back and see what content on Notes from Rational Support proves to be the most popular. So here you go, the top seven posts that you told us were hot bits of information by virtue of your click-throughs:
Did we miss one of your favourite posts you think should have been highlighted more? Have an idea for content you'd like to see? Let us know in the comments and we'll work even harder to provide exactly what you want to see here, and of course less of what you don't
Photo credit: Some rights reserved by flickr user striatic
kellypuffs 06000168YK Visits (2939)
We are thrilled to announce that we've just hit a major milestone .... we've recently logged 1 million visits to Notes from Rational Support! Yes, ONE MILLION VISITS!
Started in early 2009 as a part of an experiment in social business and proactive support, it appears that Notes from Rational Support has proven to be a valuable resource. Our traffic metrics continue to show steady growth in visits, views, unique visitors, and new visitors, and that makes us VERY happy.
So, in honor of this milestone, we'd like to thank the folks who made it possible (and fret not, this will be shorter than an Academy Award acceptance speech):
And let's keep going! Our next goal is to move from the 7th most visited blog on developerWorks to the top 5 ... maybe this year?
From all of us here at Notes from Rational Support, THANK YOU!
Kelly Smith (@kellypuffs)
Jason O'Donnell (@acdntlpoet)
Matthew Quimby (@mq
kellypuffs 06000168YK Visits (2804)
Innovate 2011 album on the IBM Rational Support Facebook page. We'll be posting photos all week, so check back often!
L-R: Wendy Toh, VP, WW Rational Client Support; Mary Barry, Support Leader; Chris Flynn, Director, Americas Support Delivery
Photo credit: © 2011 Visually Attractive, Inc. (used with permission)
kellypuffs 06000168YK Visits (2445)
let this blog post be your guide. If you're the type who prefers the Cliff Notes basics, here you go:
1 - Innovate conversations - the social media aggregator: http
2 - Innovate on Twitter - your virtual concierge: http
3 - Ask the experts: http
4 - Coolest Software Ever contest: http
5 - QR codes will be everywhere. Make sure you have a barcode scanner app on your phone.
6 - Livestream: http
7 - Social media lounge
8 - Check in on Facebook and Foursquare
9 - Daily blog posts on the Invisible Thread: http
10 - Social media education - stop by the lounge and ask us your questions
And don't forget! The official hashtag for Innovate is #ibminnovate