Modified on by AcdntlPoet
It's that time of the year again - Innovate - IBM's Technical Summit - is going to be going on week of June 3, 2013 in Orlando, Florida.
I am excited to share that we will once again be hosting a Super Women's Group networking reception to enable networking and mingling for IBMers, customers, and BPs. This year, we will also be hosting a panel discussion of women executives from IBM, 2 IBM clients, and an IBM business partner.
The theme of this panel discussion is "Staying Ahead in your Career" and will focus on issues ranging from how to take risks in your career to the importance of building strong relationships to ensuring you have a seat at the "big" table. I'm delighted that April Slovensky from Deloitte Consulting LLP has agreed to be my guest on this panel. April leads Deloitte Global's Methods & Tools organization which focuses on enabling client service professionals to deliver client solutions in an effective manner. April has served as a leader of Deloitte’s Women’s Initiative (WIN) - delivering programs aimed at developing and retaining women. April manages to combine a successful career with her family life and many outside interests. I can't wait to hear how she does it all!
I hope you can join me and my colleagues for these exciting events. Here's a link with details for both the panel discussion and reception as well as how to RSVP:
Unable to attend or want to pose some questions? Please feel free to comment on this post. I will post a summary of the event and some of the tidbits I gleaned from the panelists after the event. Hope to see you there.
is a nifty visualization tool created by someone in IBM research, and publicly available.
Geeks rule!Rational Software Conference 2009
Modified on by AcdntlPoet
A scenario where, the IBM Rational Performance Tester (RPT) recording showed the message: 'This program cannot display the webpage'.
RPT successfully recorded the web page, but the browser rendering was not as expected. The playback worked fine. The below message was seen in the browser panel of RPT:
The script also had the required certificates in place.
Modified on by dmmckinn
Rational Team Concert server is expected to have a common user base management. In order to correctly perform process enforcement for Git operations by Rational Team Concert it is imperative that the identity of the Git user be known to Rational Team Concert. Therefore, the need to have a common user base across Rational Team Concert and Git server (Apache HTTP server) via a different LDAP arrangement.
We can still get the integration done using a common user name with different user base across Rational Team Concert and Git server via an different LDAP arrangement.
Example: Git is configured with Apache DS LDAP and RTC configured with different LDAP registry.
Note: Common user id used for both GIT and RTC using different registry (with different password) and provide all necessary permissions.
Below are checkpoints for verifying the integrations:
1) Verify the GIT login, just to ensure GIT login is fine
$ git remote show origin
2) Verify the GIT GIt repo configuration
Update respective "repokey" and "repourl" information
3) Verify the GIT GIt repo configuration
Update respective "pre-receive" and "post-receive" hooks information
Note: The above configuration will give a clear understanding about RTC-GIT integrations and using a common user name with different user base across Rational Team Concert and Git server via different LDAP arrangements.
Modified on by dmmckinn
This article is regarding Rational CLM integration with JIRA, able to get the information that JIRA can be integrated with CLM containers (RRC, RTC and RQM) with Rational Adapter for JIRA.
Advantages of RTC and JIRA Integration
Following are some of the benefits that an organization will get by integrating RTC with JIRA:
- Track and manage RTC Work Items using synchronization and OSLC linking mechanisms
- Gain greater visibility into project progress and activities with dashboards and reporting features at various levels
- Synchronize Issues fields of JIRA with the Work Items fields of RTC
- Enhance overall team performance by integrating work items, build, and software configuration management
As per the topology, JIRA application is installed on a single application server and the CLM applications are also installed on a single application server.
Note: You can also install the JIRA adapter on any system from which a browser can access the JIRA server.
For example: Standard Topology
The JIRA application server communicates with the CLM application server through server friend relationships. The adapter resolves links from CLM work items back to the JIRA server.
As long as the JIRA application can connect or ping to the repository you may install it on the same machine or another server
There are two kinds of knowledge - tacit and explicit.
Tacit knowledge is the knowledge in your head. Knowledge you haven't shared. Explicit knowledge is knowledge written down and shared. Tacit knowledge is good, but explicit knowledge is better, particularly in a technical support context. In Rational Client Support, we've built a robust knowledge management program, based on knowledge-centered support
best practices, aimed to equip the organization to capture knowledge effectively for reuse, not only internally, but outside the firewall as well.
The support engineer on the other end of the phone not only brings to bear his/her own expertise on an issue, but also has at hand our knowledge base built on the collective experiences of the organization and clients to date. We solve a problem once, and then reuse the solution, building upon it as experience dictates.
Capturing knowledge is not something we do in addition to solving problems....it is the way we solve problems.
Shared knowledge IS power.
Innovate 2010, the Rational Software Conference, is less than a month away, and it's starting to feel real now.
Some of what you can expect at Innovate 2010, from a Rational Client Support perspective:
Several Rational Client Support speakers will be presenting sessions at Innovate 2010:
- Brianna M. Smith: Using Requirements Composer to improve the requirements review process with IBM CIO projects. A survey of IBM Rational's Requirements Management Tools
- Zhe Leonard: You Rang? Real Support Calls from Real Rational Quality Manager Customers,
- James Chung: How to reference a datasource using Resource Injection in a JEE application using IBM Rational Application Developer (IRAD) and WebSphere
- Bertrand Durou: Closing the Loop: From Support Request to ALMRequest and Back with Client Lifecycle Management on IBM Rational ClearQuest
- Christian Glockner: Closing the Loop: From Support Request to ALMRequest and Back with Client Lifecycle Management on IBM Rational ClearQuest
- Ali Manji: Case Study: Creating a Global ALM Environment with Rational Team Concert and Quality Manager
- Stuart W. Poulin: Decomposing the IBM Rational ClearQuest ALM 1.1 Schema
The Technical Support Café
Europe 4 Dolphin Hotel (Lobby Level)
Looking to meet Technical Support management? Want an opportunity to share your feedback with our Technical Support executive? Need to know how to get some attention on one of your important pmrs? Want to come to one of our lightening sessions to learn some technical tips and tricks? Have you heard about our improvements to the Support website with the Support Portal? Do you know how to leverage our Electronic Service Requests(SR)? Well, look no further. Come talk to Rational Client Support in the Support Cafe! We have moved from the Solution Center into our own room. Come and enjoy some refreshments and discuss your Support needs when YOUR schedule permits. We are here to assist you and share some knowledge with our rolling lightening sessions. Stop by and check it out!
Red Carpet Lounge exclusively for Accelerated Value Program Clients
Asia 5 Dolphin Hotel (Lobby Level)
The Rational Accelerated Value Program Team is proud to host an “invitation only” experience for you at Innovate 2010 - The Accelerated Value Red Carpet Lounge.
The Red Carpet Lounge (RCL) is available to you throughout the conference where we focus on presentations and round tables with management/development/product management that can only been seen in the Red Carpet Lounge. It is also a place to relax, enjoy a soft drink, coffee or snack, connect to the Internet, do a little work, and much much more. You will have the chance to meet with other Accelerated Value Program Clients, Rational Product Managers, Executives, and Engineers as well as many Accelerate Value Leaders and Specialists.
Red Carpet Lounge Welcome Reception: Sunday, June 6, 5:00pm - 6:00pm
Red Carpet Lounge: June 7-10, 8:00am - 5:00pm
Be sure to upload your photos from Innovate 2010 to the Flickr pool we've created.
Stay tuned for more #ibminnovate excitement!
Modified on by AcdntlPoet
DOORS Web Access (DWA) 9.6+ includes a translation layer that converts the DOORS data to a format that can be loaded to a DOORS Next Generation datawarehouse, using the same ETL (Extract, Translate, Load) jobs used for DOORS Next Generation. This blog covers linking them and running an ETL.
There are three prerequisites:
Insight 126.96.36.199 is installed and configured with Rational Reporting Data Model (DW+CALM)-no-security.zip. It is important it has the –no-security one.
A DOORS Next Generation data warehouse has been configured.
DOORS Web Access 9.6 or later and DOORS are installed and configured.
These are not minor depending on your background. If like me your background is in DOORS I would recommend you get help on the Insight setup.
Stop DWA and edit <DWA Install>\server\festival\config\festival.xml to have in the f:properties section:
<f:property name="disable.oauth" value="true" />
Download the etlfiles.zip from https://dwahost:8443/dwa-rrtranslator/etlfiles.zip. It will ask for DOORS login.
Copy etlfiles.zip to the Insight box and unzip it; there should be a doors.xdc file inside.
Open the doors.xdc in the XML Data Configuration Tool.
Note that there are two nodes, one for RRC and one for DOORS. By default, it is configured to pull data from both DOORS Next Generation (which used to be called RRC) and DOORS 9. For this setup I’m not interested in pulling data from DOORS Next Generation. So I change the RRC group to DOORS 9 and set authentication type to Form and enter DOORS username/password. Rename it and delete the original DOORS one.
It should look like my screenshot, note the Form Security URL must be blank and the Authentication type must be Form.
Follow this help page and point it to the doors.xdc file: http://www-01.ibm.com/support/knowledgecenter/SSYQBZ_9.6.1/com.ibm.rational.doors.integrating.doc/topics/t_create_dsn.html
Open IBM Cognos Data Manager and point the Connection – Rational Requirements Composer, at that ODBC connection – it should be one of the options in the Data Source Name drop down box. Note it is the Rational Requirements Composer Connection where I change the Data Source Name:
Start a DOORS client and under File-OSLC-working sets, add one module.
10. Back in IBM Cognos Data Manager, execute the RM_ODS5.0_FullLoad under RRCJobs.
This should state it succeeded:
That’s it. If the job does not succeed, look in the %userprofile%\logs\ri_jdbc.log and the <DWA Install>\server\festival\logs\reporting_translation_layer.log.
If you have any trouble seeing the data in Insight, make sure the Rational Reporting Data Model (DW+CALM)-no-security.zip is loaded.
If you're looking for a complete look at everything that's happening in social media at Innovate 2011 this week, let this blog post
be your guide. If you're the type who prefers the Cliff Notes basics, here you go: 1 -
Innovate conversations - the social media aggregator: http://ibm.co/rationalsocial2 -
Innovate on Twitter - your virtual concierge: http://twitter.com/ibminnovate3 -
Ask the experts: http://ibm.co/iDOKtR4
- Coolest Software Ever contest: http://bit.ly/fF6da35
- QR codes will be everywhere. Make sure you have a barcode scanner app on your phone.6 -
Livestream: http://livestream.com/ibmrational7 -
Social media lounge8 -
Check in on Facebook and Foursquare9 -
Daily blog posts on the Invisible Thread: http://ibm.com/invisiblethread10 -
Social media education - stop by the lounge and ask us your questions
And don't forget! The official hashtag for Innovate is #ibminnovate
Modified on by dmmckinn
This article explains the ways you can export a process template from IBM Rational Quality Manager (RQM).
Steps to be followed:
- Open the QM admin url https:\\clmserver:9443\qm\admin
- Click on the Template Tab
- Select the Row of the process you want to export
- Take your mouse to the right of the row
- Export the process Template.
- The exported zip process you can import in other m/c using import from process template Tab
- Open the RTC thick client
- Create a repository connection as https://<host>:9443/qm
- Then add QM project Area.
- Select the Project area
- Right Click, Choose Export
- Give a file "name" while export
- Go to process template view of RTC
- Select the "name"ed one process template (as in Step 6).
- Right Click, Choose, Export to a folder and Save the ZIP file.
- Take the ZIP file any machine where you access RQM and import via WebUI "Process Template" Tab
Additional information is available in the CLM Knowledge Center.
How to export process template of a project area in Collaborative Lifecycle Management for IBM Rational Quality Management
Four great articles give you 5 minutes of smart in bite-sized chunks. As we move into the holiday weekend for our U.S. based employees and clients, these articles will give you a quickly consumable bite of information, but don't be deceived, these will serve to whet your appetite for even deeper information once you dig in. So grab a cuppa, and take 20 minutes to absorb this great info and lay out a plan for follow up in the coming slow-down.
5 minutes of smart: Tracing project requirements- By using an automated tool to facilitate tracing project requirements (in this case, Rational DOORS Next Generation), you can take charge and make managing project requirements a smooth, continuous process.
5 minutes of smart: How to link requirements to development artifacts- An important initial task to successfully manage requirements in a development project includes linking requirements and artifacts. Choosing the correct link type is key. Learn about links types in a typical RM tool such as Rational DOORS Next Generation. You can also experiment with the DOORSng tool in a 60-day free trial.
5 minutes of smart: Tracking dependencies between requirements and artifacts- When you use an automated tool to facilitate tracking dependencies between requirements and artifacts (in this case, Rational Application Developer for WebSphere Software), you can obtain a project-wide omniscient view of all dependency links, and that's a good thing.
5 minutes of smart: Detect and analyze runtime problems with probes- By using an automated tool to facilitate development code testing (in this case, Rational Application Developer for WebSphere), which uses the Eclipse-based Probekit framework of Java code fragments that can be inserted into a program to provide information as the program runs, you make it easier to obtain vital runtime data on your code component.
image credit: (cc) Nina Matthews Photography
Wow, I can't believe that 2011 is almost over. It's been quite a year, and continuing the theme, I'd like to share my own subjective look at some of the highlights - the Year in Review on Notes from Rational Support.
Kellypuffs' 2011 Best of NFRS List
I, for one, welcome our new computer overlords
Watson links galore, and some profound food for thought on social learning
On community and connections
Five Imperatives for Application Lifecycle Management
Introducing our newest blog author: Matt Quimby
CLM 2011 is live on Jazz.net
Happy Birthday, IBM!
All the usual caveats apply, blah, blah, blah.
- This is not an inclusive
list of all the best content on NFRS in 2011. In order to get that, you
might as well sit back and read the whole year. Or maybe you just want the IEA (IBM Education Assistant) stuff. Or posts on ClearCase. Or Jazz. You can explore our content by tags.
And, of course, this is my own opinion as to some of the best, most useful, informative,
or just plain fun posts on this blog. Your opinion can and probably
does differ. So what did I miss? Is there a particular bit that made
your day in 2011? Let us know in the comments!
From the list below, it would appear that this past year you all were big on some of our thought leadership items. Following are the top ten (well technically eleven, but 6 fall under a single topic, so I figured I owed you at least one more) posts which garnered the largest number of views over the course of 2012:
Think Friday: YOU are a community manager
From our Working outside the Inbox series:
Preparing for IBM PureApplication System: a five part series
Happy 3 year Birthday and (2 million visitors) to us; two milestones achieved!
geeking out over grease cars
A milestone: Lessons learned co-hosting a biweekly call for 3 years
This list was built by you, and for you! Thank you all for your continued loyalty and support of this blog. As you all know we strive to get you the best support content and help you solve or avoid problems before you need us. It is you, our audience, who keep us working hard to find that content you need and who make this blog a possibility to continue. We are very happy that by virtue of your numbers, we can see that you are indeed finding value in the content we provide, and that alone makes this all worthwhile.
image credit: (cc) Some rights reserved by HarshLight
Modified on by mquimby
You are invited to participate in the 2013 Rational VoiCE Jam, a virtual event hosted by the Rational Client Programs team. A jam is a guided online discussion surrounding a set of themes. Participants respond/blog to themes with ideas, ask clarifying questions, comment and vote on the ideas by sharing their like or dislike. By popular demand, this jam will give you the opportunity to share ideas, comments and votes across various products, solutions, and aspects of the Rational portfolio. We have approximately 30 themes that you may follow and actively join in the discussions.
The jam commences Monday, September 30th and closes on Friday, October 11th. Please register for this event at the following link. Although you may have registered for previous jams, you must register to participate in this event.
If you have any questions, please contact the VoiCE team at firstname.lastname@example.org.
Modified on by AcdntlPoet
Rational Collaborative Lifecycle Management
Have you pulled together your platform upgrade plans for 2014? Do you know if your IBM Rational Collaborative Lifecycle Management (CLM) environment will be supported on the platforms you plan on upgrading?
Be sure you know what platforms are supported before you upgrade so as to avoid unnecessary surprises and downtime.
The following system requirements information will help you identify what platforms are supported. Included is a list of platforms that we no longer plan to support in 2014. This information is being provided to assist you in making plans to migrate to newer supported versions and is important to consider before you begin upgrading your CLM environments: