Have you been following In the Making which is the official blog of IBM Systems?   It is intended to be a platform for dialogue and a source of insight for IT infrastructure leaders and other key technology decision makers. Its mission is to inspire the big IT breakthroughs of today and tomorrow.   Within that blog you will also find postings from our recently added “ Straight from our clients ” executive series.  Join in to participate in the dialogue and share some of the content you find there with... [More]

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Our friends at ALMtoolbox  have scheduled a live demo to introduce a new version of their Visual Studio Extension for ClearCase (VA4VS) .   The webinar is scheduled for Tuesday, December 22, 2015.   Tuesday 12/22 at 10AM Central Europe time / 2:30PM India time (duration: 30 minutes). Tuesday 12/22 at 4:30PM GMT / 11:30AM EST / 8:30AM PST (duration: 30 minutes).   Check out the following blog post for further details and to register for the webinar:   LIVE Demo: Introducing Visual Annotate for ClearCase and Visual... [More]

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IBM Rational Solution for Collaborative Lifecycle Management (CLM) release 6.0.1 was made available earlier this week. This release contains new features, quality improvements, and updates to supported platforms.   Check out the following resources for additional information   Where to start:  https://jazz.net/downloads/clm/releases/6.0.1?p=gettingStarted   What is new and worth noting:  https://jazz.net/downloads/clm/releases/6.0.1?p=news   Release notes: ... [More]

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If Insight is integrated with CLM, after upgrading Insight, the "Test Connection" function might fail with the CRRE1421E error, but only in the RM XDC file, even though you downloaded the XDC file from the correct RM server.   Here is the detailed error:   'com.ibm.rational.dataservices.client.auth.oauth.OAuthCommunicatorException: CRRE1421E: Can not redirect to the OAuthentication identify URL.' is returned from the remote server through the tested URL. Please provide a valid URL in the URL field. If you still get... [More]

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If the Insight database is hosted on Oracle and the Insight Oracle user does not have the correct quota on the tablespaces in the Insight databases, the DCC web UI will show multiple symptoms as operations fail because the Insight database user cannot allocate an extent in the impacted tablespaces.   Common symptoms of this problem are:   The Data Collections Jobs status page no longer displays new entries.   The "Delete History" operation in the Data Collection Jobs status page fails with this error: Error 500:... [More]

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Automated test tools integrate with  IBM Rational Quality Manager  (RQM) using adapters. Each adapter bridges between the Rational Quality Manager, and the test tool such as  IBM Rational Functional Tester ,  IBM Rational Performance Tester , and the command-line adapter. The Test Automation (Execution) adapter receives requests from  RQM  and then runs tests on the machine where the test tool is installed. Before you try to run a test against a running Execution adapter, you can verify the adapter state on the... [More]

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The ClearCase and ClearQuest patches have been posted to Fix Central and are now available for download. Go out and download these latest versions for bug fixes and new features. The associated IM update sites are also "live". The 8.0.0.17, and 8.0.1.10 download pages are available via the URLs are listed below. CC 8.0.0.17: 8.0.0.17-Rational-RCC  (aix4_power, hp11_ia64, linux_390, linux_ppc, linux_x86, sol_x86, sun5, windows, ccrc, ccrc.ext (English and Japanese)) URL: http://www.ibm.com/support/docview.wss?&uid=swg24041280... [More]

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It may be that even though you successfully ran the Insight Setup tool to configure Insight, and the Setup tool had no problems connecting to the remote DB2 databases, neither Insight nor Cognos can connect to these databases.   If you have this problem, running an Insight report from Cognos Connection results in the error:   QE-DEF-0285 The logon failed   You may also see this error in cogserver.log:   Failure QE-DEF-0285 The logon failed.QE-DEF-0325 The logon failed for the following reason:RQP-DEF-0068 Unable to connect... [More]

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Upon starting Rational Publishing Engine (RPE) Document Studio or generating a document using RPE Launcher, RPE checks out a license.  If RPE does not successfully obtain a license, you will get a licensing error.  This post explains how to resolve common RPE licensing errors.  While this post is specific to RPE, these troubleshooting techniques can be used to resolve licensing problems in other Rational products that use FLEXnet licenses.   Usually, the RPE licensing error will be in a pop-up window titled "No License... [More]

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Check out the two-part series on creating a reverse proxy configuration for CLM. Part 1 guides you how to setup and configure reverse proxy for a CLM environment using Websphere Application Server and IBM HTTP Server (IHS) Part 2 of the series steps you through the Websphere configuration with IHS and how to setup the SSL handshake. Find both videos in the series below.   Part 1:     Part 2:        

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When planning your upgrades, you should review the product versions you currently have installed and check to see if they have reached (or are nearing) their end of support.  There are a number of product versions that are scheduled for End of support in 2016.   Refer to the Support Lifecycle page for details about End of support dates for your installed product versions and releases.  The End of support (EOS) date listed is the last date on which IBM will deliver standard support services for a given version/release of a... [More]

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Have you seen the new knowledge shared related to configuring a secure connection (ie. SSL) for CCRC WAN Server? This seems to be a common question for our CCRC administrators. Here is a snippet of the helpful information contained in the document:   1. Log on to WAS Admin Console. 2. Follow the path Servers->WebServers->webserver1->plug-in properties and open the Plug-in properties page.                                     Click Copy to Web... [More]

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Here is a bit more information about Watson + Cognitive. Since debuting on Jeopardy! in 2011, we’ve brought Watson to the world. Are you wondering what the relationship is between Cognitive Business and Watson. Well, “Cognitive Business” is a branded POV for the entire IBM Company, while “Watson” is the lead brand for IBM’s cognitive offerings.     IBM Watson: A business, solution, product or service that has cognitive capabilities at its core, that also meets very specific brand experience... [More]

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If you are new to Insight and have questions about the Modifying data collection jobs to use the Data Collection Component instructions, here is a more detailed version of the procedure that might help you move along: Select your job from Builds and JobStreams > Jobs > CLMJobs. Right-click it and select Duplicate.   Create a job stream in the ETL you want to reconfigure to use DCC.  (You can create the job stream by right-clicking in the background area where the job nodes are and... [More]

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The thought of migrating your ReqPro production environment to a new server can be daunting, but a well thought-out plan, combined with a series of specific steps, can be just what you need to put your mind at ease.  You can follow this procedure if you will continue to use the same database after the migration, and the database is hosted on a separate server than ReqPro.  Otherwise, the procedure will be more complex.   To migrate ReqPro from the old server to the new server: If you are migrating a production system, notify your... [More]

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  It is that time of the year where those of us in the U.S. are taking time off of work to celebrate our Thanksgiving Holiday.  This is a time to reflect on things in our lives for which we are most thankful.  As we share this special time with our family and friends we would also like to give a special Thanks to all our faithful followers and hope that you have many things to be thankful for as well.   As we go offline for our extended holiday weekend (we will be back on Monday) we would like to help ease your... [More]

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Have you registered for InterConnect 2016?    Join us February 21-25 at the MGM Grand & Mandalay Bay in Las Vegas, NV for our InterConnect 2016 conference.  InterConnect offers a unique educational experience tailored to your needs with more than 2,000 sessions. From business breakout sessions to hands-on technical explorations, the InterConnect curriculum is designed to help you quickly and easily realize the full value of your investment—allowing you to accumulate a year’s worth of professional education in just... [More]

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If you haven’t yet upgraded to Collaborative Lifecycle Management (CLM) 6.0 and need some guidance on where to start, you may want to check out the Upgrade insider topic in the Deployment wiki on jazz.net.  It includes information about important points you should be aware of as you plan your upgrade.  It also contains work items of interest and a list of additional reference pages that you will find helpful to bookmark.   You may also want to refer back to some of our previous postings on the subject:   From June... [More]

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Have you ever run into a problem with Rational Quality Manager (RQM) where the Excel Import fails with the following error? An invalid XML character (Unicode: 0x1d) was found in the element  Well, if not, consider yourself lucky! Here are a few ways you could run into this error and a potentially way to overcome it.   Here's how you can run into this problem: Perform a excel import from your Excel Sheet and you notice " ERROR: <Unknown Caller Context>: The remote ... [More]

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