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Have you found a technote that helped you solve an issue without having to open a PMR? Let us know by rating and leaving feedback on that content using the "Rate this page" stars on the top right of the content or the box of the same name at the bottom of each technote! Your feedback is highly valuable to us as we work to improve the quality of solutions and help you solve issues more effectively and efficiently.
Last month the following technotes were the most heavily reused when closing PMRs opened by you, our clients. These are the top content reused during April to help solve your Rational Focal Point, Rational Change, Rational Team Concert, or Rational Quality Manager issues. We hope that highlighting them here will help others encountering the same or similar issues also find quick resolution:
Rational Team Concert:
Rational Quality Manager:
Rational Focal Point:
AcdntlPoet 2700019V2G Visits (2503)
I'm pleased to announce a virtual opportunity to 'Jam' (collaborate and share feedback) on two topics: DevOps and your information experience with IBM Rational Products. This Information Experience Jam started this week, continues until May 24th, and does not require a confidential disclosure agreement (CDA).
Here's your call to ACTION!
Please register for the Information Experience Jam (if you have not already) and join in the discussions at the following link:
Join in the discussions => http
If you have any questions, please contact the VoiCE team at voic
This Jam is an extension to the Orlando VoiCE taking place on June 2nd. Whether or not you are attending the face-to-face event, I welcome you to participate in this virtual event spanning a select set of topics spanning the Rational portfolio.
We look forward to jamming with you!
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As we're knee-deep in preparations for Innovate, IBM's Technical Summit, we're still committed to getting you the best information we can to help you be successful with our products an in your daily work. To that end, here's the articles, featured downloads and upcoming webcasts that went live on developerWorks Rational last week:
Plan and design for product variants for long-term success
Server-side mobile application development with IBM MobileFirst, Part 2
Manually merge Rational Functional Tester scripts into an existing automation suite
IBM Rational Functional Tester: http
IBM Rational Software Architect: http
IBM Rational Application Deve
Webcast Tomorrow May 17: Requirements reuse in DOORS: http
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The Innovate SmartSite Is Live!
Stay Ahead: The Game
Innovate on SlideShare
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Prevent Defects and Delays: Analyze Your DOORS v9.x Requirements, Part 1- with Michelle Specht, WorldWide GTM Manager, Systems Communities, IBM Rational Software.
Prevent Defects and Delays: Analyze Your DOORS v9.x Requirements, Part 2- with Michelle Specht, WorldWide GTM Manager, Systems Communities, IBM Rational Software.
AcdntlPoet 2700019V2G Visits (1953)
Hot off the presses once again, here are the top twenty technotes used by our Support Engineers to help assist you with your reported PMRs in April 2013:
Stay tuned for more product specific lists for RTC, RQM, Focal Point, and Change!
AcdntlPoet 2700019V2G Visits (1623)
Here is a great tip and trick to find help directly on your local system!
Various Ways of Deploying and Using IBM Rational Product Help Software- This video contains information about how to use IBM Rational Help systems. The Help can be deployed and used locally, through an internal company intranet, or streamed over the web.
There are new videos available on IBM Education Assistant for Rational. First, there is a new video about license activation kits for Rational SDP products. Secondly, there is a video for Rational DOORS that covers database logging on Windows. The DOORS video is also available on the IBM
Your feedback helps us improve. You can find the feedback form on the category pages for your product and version. The feedback form is quick and easy. Leave comments and let us know if these demonstrations help you achieve your goals.
What is IBM Education Assistant? IBM Education Assistant is a collection of multimedia educational modules designed to help you gain a better understanding of IBM software products and use them more effectively to meet your business requirements.
AcdntlPoet 2700019V2G Visits (1475)
We keep plugging away and building great new articles and content to share and help you gain the most benefit from your Rational products... here's what went live on developerWorks Rational this week:
Agile embedded product-line development with Rational Team Concert
Server-side mobile app development with IBM MobileFirst
Rational software demos to suit your learning style
How to produce a simple report in Rational Publishing Engine 1.2
Introduction to IBM Rational Publishing Engine for beginners
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Get them while they're hot! The latest and greatest downloads which have gone live from Rational Support since April 19th; presented below to help you find the fixes you need and stay up to date with your Rational products.... and don't forget to check out the downloads tag to see the fixes you may have missed:
image credit: (c) 2012 WaywardCelt Photography