AcdntlPoet 2700019V2G Visits (2457)
If you aren't following the IBM Support Portal News And Alerts blog, you should be
Over there you'll get updates on the new support portal releases including features, fixes, and other updates to improve your experience with the IBM Support Portal. Case in point: take the latest blog entry there titled: "IBM Support Portal R8.2 has been deployed". In that post you'll find information on the key updates surrounding:
And if you missed the updates around 8.1's release in February, check that out at: IBM Support Portal R8.1 has been deployed!
Read more on the IBM Support Portal News And Alerts blog!
AcdntlPoet 2700019V2G Visits (2212)
Last month developerWorks moved an unprecedented amount of data and community assets through an upgrade to Connections v4 and to a new hosting environment.
As might be expected with a project of this size, there were a few bumps along the way. To help navigate these changes, following are answers to some of the more commonly asked forum questions since our go-live on April 15. From the FAQs about the upgrade found here, below are some of the items which may help you find your favourites forums once again:
While all forums can be found in the Forum Directory, most of them are actually housed under the Communities category. As noted above though, all the Rational product specific forums you desire to follow can be found under the Forum Dire
For the Rational Cafes, however, check out the Rational Cafe Categories below:
AcdntlPoet 2700019V2G Visits (1577)
In the United States today we are observing Memorial Day to remember the men and women who had served and died in the Armed Forces.
While it is often celebrated as the beginning of cook-out / barbecue season, it is a day when honouring those who have lost their lives in service to our country's military is most important.
With that in mind, we will be dark today and resume our normal blogging activities and ramp up to IBM Innovate tomorrow.
The image to the left is of a statue honouring Major Rhory Roger Draeger, used with permission by
AcdntlPoet 2700019V2G Visits (1787)
Here they are; the latest and greatest downloads which have gone live from Rational Support since May 7th! They are listed below in an effort to help you find the fixes you need in order to stay up to date and successful with your Rational products.... Plus don't forget to check out the downloads tag to see the fixes you may have previously missed:
image credit: (c) 2012 WaywardCelt Photography
AcdntlPoet 2700019V2G Visits (1799)
We're inching closer to Innovate, IBM's Technical Summit, but we don't want to forget you, our core audience, who may not be able to attend this year. So, while you'll see an obvious up-tick in Innovate content over the past week and into the next few, we're still going to be blogging the best support information we can to help you be successful. As before, here's the articles, featured downloads and demos that went live on developerWorks Rational this week:
Implement continuous integration in Rational Build Forge
Use PHP and cURL for server-side caching of dynamic web pages
Migrate Collaborative Lifecycle Management applications to a cluster, Part 3
Featured downloads and related demos
We are also pleased to feature Contributing Author Fariz Saracevic
Fariz Saracevic has worked for IBM Rational software since 2004 and is currently a member of the IBM Rational Offering Strategy and Delivery team. He leads agile ALM scenario design, as well as the Rational Money that Matters sample project team, to advance the Rational solution for Collaborative Lifecycle Management (CLM). He works closely with other Rational team leads to define and advance agile ALM and CLM capabilities. Before taking this CLM leadership role, Fariz was the Automated Software quality product manager. He co-authored Software Test Engineering with IBM Rational Functional Tester: The Definitive Resource (IBM Press, 2009) and has written or co-written several articles. Fariz speaks at worldwide conferences on the topic of agile ALM. He holds a master's degree in information technology from Virginia Tech and a Bachelor of Science degree from George Mason University. Fariz can be reached at firstname.lastname@example.org.
AcdntlPoet 2700019V2G Visits (2522)
Innovate 2013 is IBM's new Technical Summit. If you've not yet solidified your trav
If you know you can't be there, have no fear, you'll still be able to get some of the great content and information coming out of the conference, here on the Notes from Rational Support blog, over on the Innovate blog, and on the Invisible thread blog as well as through Livestreams of the keynote presentations and roving reporter interviews.
For a taste of what to expect, here are six promo spots on Youtube highlighting some of the tracks available:
Of course this is the track that is near and dear to my heart... more so this year than others as I'll be on the ground at Innovate, live tweeting, blogging, staffing the Social Playground, and helping to answer questions and provide guidance on becoming more social in the business space. If you'll be at Innovate, stop by and say hello; I'd love to meet
AcdntlPoet 2700019V2G Visits (1737)
Once again, our friends at IBM Rational User Education have released some great videos to help you with integrating DOORS and RTC, as well as discussing some advanced functions and features in the DOORS 9.x versions. Both series are a bit of a different style video than you may be used to from support as they are presented by product SMEs in a webinar / discussion style.
Note: We've only embedded the first video so as to not overwhelm this post with embedded youtube players.... for the other three, you'll need to click through the title links to enjoy.
Integrating IBM Rational DOORS and Rational Team Concert, Part 1, with Steve Grossman- Integrating IBM Rational DOORS and Rational Team Concert, Part 1 with Steve Grossman. In this 2 part video series, Rational Technical Specialist Steve Grossman walks you through Why you should integrate requirements management (DOORS) and change management (RTC).
Integrating IBM Rational DOORS and Rational Team Concert, Part 2, with Steve Grossman- Integrating IBM Rational DOORS and Rational Team Concert, Part 2 with Steve Grossman, including DOORS-RTC integration demonstration. Jazz Integration Arch
Advanced Functions and Enhancements for IBM Rational DOORS v9.X - Advanced Functions and Enhancements for IBM Rational DOORS v9.X with George Siampos
Advanced Functions and Enhancements for IBM Rational DOORS v9.X, Part 2- Advanced Functions and Enhancements for IBM Rational DOORS v9.X, Part 2, with IBM Rational DOORS Technical Specialist George Siampos.
AcdntlPoet 2700019V2G Visits (3505)
We've got some amazing speakers from Rational Client Support presenting some wonderfully informative sessions at Innovate the new IBM Technical Summit this year!
Take a look at the table below and be sure to add the sessions to your agenda! Where possible, the session ID links to the Inno
As we did last year, we will also remind you of the sessions for the day during Innovate on the days they will be presented... so keep an eye on the blog and make sure you don't miss out on these great talks!
Go on, add the session to your Inno
AcdntlPoet 2700019V2G Visits (2022)
A new IBM Rational license key administration and reporting tool is currently under development and will be showcased at both VoiCE and Innovate this year!
Author: Jane Balin, PhD
AcdntlPoet 2700019V2G Visits (2181)
Have you found a technote that helped you solve an issue without having to open a PMR? Let us know by rating and leaving feedback on that content using the "Rate this page" stars on the top right of the content or the box of the same name at the bottom of each technote! Your feedback is highly valuable to us as we work to improve the quality of solutions and help you solve issues more effectively and efficiently.
Last month the following technotes were the most heavily reused when closing PMRs opened by you, our clients. These are the top content reused during April to help solve your Rational Focal Point, Rational Change, Rational Team Concert, or Rational Quality Manager issues. We hope that highlighting them here will help others encountering the same or similar issues also find quick resolution:
Rational Team Concert:
Rational Quality Manager:
Rational Focal Point: