AcdntlPoet 2700019V2G Visits (1039)
Do you know someone who deserves to be an IBM Champion?
The IBM Champion program recognizes innovative thought leaders in the technical community. An IBM Champion is an IT professional, business leader, or educator who influences and mentors others to help them make the best use of IBM software, solutions, and services, shares knowledge and expertise, and helps nurture and grow the community. The program recognizes participants' contributions over the past year in a variety of ways, including conference discounts, VIP access, and logo merchandise, exclusive communities and feedback opportunities, and recognition and promotion via IBM's social channels.
Contributions can come in a variety of forms, and popular contributions include blogging, speaking at conferences or events, moderating forums, leading user groups, and authoring books or magazines. Educators can also become IBM Champions; for example, academic faculty may become IBM Champions by including IBM products and technologies in course curricula and encouraging students to build skills and expertise in these areas.
Take the opportunity to nominate an influencer of IBM Rational or Tivoli now. Nominations for the 2015 IBM Champion program will be accepted through Midnight Eastern Time, January 9th 2015.
Nominations for IBM Champion are open to candidates worldwide, and candidates can be self-nominated or nominated by another individual. IBM employees are not eligible for nomination.
AcdntlPoet 2700019V2G Visits (1461)
If you’re a developer in a shop that uses Rational ClearCase and Unified Change Management (CC UCM), you understand why our source code management solution is needed to manage your build dependencies and complex components. As your environment grows with thousands of dependencies, performance in your environment is critical. This is one of the many reasons why customers engage the IBM Rational Accelerated Value Team.
In these complex customer environments, speedy execution can fall victim to many things, including the size and complexity of the global software development project teams, network infrastructure, enterprise storage, and not following best practices.
A semiconductor and telecommunications company employs thousands of software developers in more than 150 offices spread across dozens of countries and myriad time zones. Their CC UCM environment is one of the largest in the world and as a result, maintaining acceptable levels of performance was a challenge. It wasn’t until their AVP team members met with the Semiconductor Company’s chip design and engineering leads that they began to measure exactly how their erratic UCM performance was negatively impacting many of the Semiconductor Company’s users.
CC UCM processes like rebase, make baseline, and make stream are critical tasks that are done one or more times daily by every member of the software development team. The use of these ClearCase commands help streamline the delivery and tracks the dependencies of components and prior deliveries. Operations like rebase were taking some teams 20+ minutes to execute, and in a typical week, the developers in one of this client’s large project team rebased 994 times consuming 331 man hours. Adding to their frustrations, mkbl (make baseline) and mkstream (make stream) had similar performance challenges but had larger impact to the development team in terms of lost productivity.
With performance data in hand, the AVP team collaborated with key ClearCase development resources to pinpoint the root cause and develop a solution. A promising performance enhancement showed a 35% cycle improvement in the IBM lab’s test environment. With good initial results in hand an enterprise quality solution was delivered to the Semiconductor Company within a couple of months. When tested in the client’s environment with their high speed storage and network environment, the performance enhancement delivered a whopping 90% reduction in cycle time – from 20+ minutes down to 2 minutes!
In a typical week, a single Semiconductor Company development team executes the following activities:
Assuming this team’s activity is just 10% of the total UCM operations executed each week by the company’s global development team, the enhanced productivity is worth some $20M.
Annual AVP contract cost: $208,000
Tangible ROI: Incalculable!
Important note: AVP clients benefit from being the first recipients of software improvements driven by these extended IBM team collaborations, but those with wide applicability are then made GA (generally available). The performance enhancement that resulted from this effort is now available to all ClearCase UCM customers. While the Semiconductor Company’s particular development process resulted in the spectacular 90% productivity gains other customers average 35% – which is significant! In today’s brutally competitive marketplace a software enhancement that results in productivity increases is immensely valuable. What can AVP do to help increase your productivity?
AcdntlPoet 2700019V2G Visits (1406)
AcdntlPoet 2700019V2G Visits (1226)
AcdntlPoet 2700019V2G Visits (1196)
John Kelly (devthack) has been blogging on the IBM Rational community blog about Rational Integration Tester (RIT) for quite a while now. Here's a roll up of all his relevant posts on the topic to help you learn more about RIT and see examples to help you build your own test suites:
Rational Integration Tester - First steps: This is a step-by-step introduction to Rational® Integration Tester (RIT) for new users. It avoids, as far as possible, reference to use of a particular technology so the basic functionality of the product is seen more clearly. For more in-depth information on the product, see my reading list.
Rational Integration Tester - Running a "Hello World" Test: After reading this you should be able to create and run a simple "Hello World" test within Rational Integration Tester.
Rational® Integration Tester (RIT) supports testing of various domains and technologies and you'll find most blogs cover testing one or more of these technologies with RIT. This series of blog entries is ignoring all of that. By focusing on a very simple one-line test it hopes to help the reader understand some of the basic building blocks of the product set.
Rational integration Tester - Saving the results of a "Hello World" Test Suite: After reading this you should be able to save the results of a simple "Hello World" test in a Results Database and view those Test Results within Rational® Integration Tester. Note: It is assumed that you're read
Rational Integration Tester - Running a "Hello World" Test Suite from the Command Line: After reading this you should be able to run a simple "Hello World" test suite from the Command line using Rational® Integration Test
Rational Integration Tester - Running a "Hello World" Test Suite using an Ant task: After reading this you should be able to run a simple "Hello World" test suite using an Ant script using Rational® Integration Test
Rational Integration Tester example - Creating a test from WSDL: This video shows how to create a simple test of a web service from a WSDL definition using Rational Integration Tester (RIT). The "echo" web service used in the example is one of several that are built-in to IBM's Rational Test Virtualization Server (RTVS). RIT is part of IBM's Rational Test Workbench (RTW).
Rational Integration Tester - ready-to-run example projects now available for download: The developers in the Rational Integration Tester team have just made available some ready-to-run RIT/RTVS examples via the GitHub proj
Rational Integration Tester - Reading List: Over the last few weeks, while starting to blog about Rational Integration Tester (RIT), I've come across a few gems and so thought I'd make myself a reading list and share it with you here.
What sort of samples would you like to see from the Rational Integration Tester team? The development team for Rational Integration Tester (and associated products) have a new home on GitHub. This is where you'll be able to download sample RIT projects, and other assets.
AcdntlPoet 2700019V2G Visits (1351)
Make an App for that with Bluemix- Are the needs for new business apps outstripping your enterprise's ability to deliver? Is the business asking for: simple mobile apps based upon existing systems? Situational apps for their department? Simple B2B apps to streamline collaboration and information sharing with customers, suppliers, or partners?
AcdntlPoet 2700019V2G Visits (1006)
Maeve OReilly 270001WE6Q Visits (1358)
I suspect I could get DOORS Web Access (DWA) installed and running on Windows in 5 minutes. But I hear grumbling about it so I am sharing and timing a DWA 188.8.131.52 install in a rush. I’m usually in a rush.
[Start the stopwatch]
It is important to wait for it to start, as the first time you start it, it is uncompressing the .war files and putting them in different places - this can take minutes. If you interrupt it, you get partly deployed war files which will cause problems later.
When in the Tomcat window you see the message 'INFO: Server startup in xx ms', it should be done
[Stop the stopwatch]
24min 11sec. This included downloading and first draft of this blog. So 5 minutes is not in fact possible for me, I stand corrected. Downloading and starting are the slowest parts.
Avoid problems by having the DOORS client and DWA at the same version level and make sure that the client can start and that you don’t interrupt the tomcat start. If the database server is on the same machine, it is usually best to also upgrade it in order to avoid any DLL compatibility issues.
mquimby 060001FAVB Visits (1577)
There is a collection of videos for IBM UrbanCode Deploy, IBM UrbanCode Release, and IBM UrbanCode Deploy with Patterns available on IBM Education Assistant for Rational. There are videos that were first made available on the IBM Rational User Education YouTube channel.
Here is where you can find the landing page for each product in IBM Education Assistant:
The videos are still available on YouTube, as you can see in the example below. However, now you have the option to steam and download the video from IBM.com.
mquimby 060001FAVB Visits (1154)
There are three new videos from Rational Support that have been published to IBM Education Assistant and YouTube. Below is a list of helpful videos for Collaborative Lifecycle Management (CLM) and Rational Licensing.
These videos are available on the IBM Rational Deploy, IBM Rational User Education, and IBM Rational Support YouTube channels. Subscribe to them to stay up to date on the latest videos! Here is a look at one of the CLM videos:
AcdntlPoet 2700019V2G Visits (2176)
IBM DevOps Services: Easily create a Node.js application in Bluemix- In this demonstration IBM Certified solutions expert Jean-Louis Marechaux takes you through how to create a Node.js application in IBM
AcdntlPoet 2700019V2G Visits (1584)
WHAT COMPELS AN IBM PARTNER TO PUT SUCH A MAGNITUDE OF TRUST IN IBM RATIONAL AVP?
One of IBM’s largest competitors is also one of IBM's most important business partners for software and systems. This Consulting Firm’s goal is to standardize how they approach software delivery for their clients. They consider Rational to be a good technology fit in this area, so they have made the Collaborative Lifecycle Management (CLM) solution and other Rational products the critical foundation of their software delivery process. This is a clear endorsement of IBM Rational products and strategy by one of the world’s leading companies.
Since 2007, this Consulting Firm has also invested in a successfully evolving partnership with the experienced Rational Accelerated Value Program (AVP) team. AVP is Predictive, Preemptive and Proactive - bringing fast ROI for Rational Software clients across the globe. Consulting Firm relies on their AVP team for advice on their overall software deployment strategy, guidance on successful roll out of Rational tools, and the management of expedited resolution for cost-inducing software issues. The client considers the AVP team to be a high value extension of their own teams and have granted access to several of their internal systems and environments to make collaboration and troubleshooting easier- showing ultimate trust with IBM AVP.
The flexibility and personalization of the Accelerated Value Program has meant that the service continuously adapts to align with Consulting Firm's needs, so it is no surprise that the by the end of their current contract they will have been a AVP client for a full decade! AVP’s comprehensive knowledge of their customer’s business goals, ecosystem and topology helps ensure that the team is well positioned to dynamically respond to changing business conditions, partnering for continued success.
EXAMPLES OF HOW CONSULTING FIRM’S BUSINESS WOULD HAVE BEEN IMPACTED WITHOUT THE GUIDANCE OF THE EXPERIENCED RATIONAL ACCELERATED VALUE PROGRAM TEAM
2. Working with IBM Level 2 support and IBM Development, the AVP team arranged for the delivery of more than 20 hotfixes for Consulting Firm's CLM deployments in 2013. Without these hotfixes Consulting Firm would have had to upgrade all 1000+ of their CLM deployments to each quarterly release. Avoiding 5 additional upgrades saved Consulting Firm $3.08 million (1000 deployments X 8 hours per upgrade X 5 upgrades X $77/hr FTE cost).
OVER THE PAST YEAR, THE AVP TEAM HAS COLLABORATED ON SEVERAL WINS WITH CONSULTING FIRM’S STAKEHOLDERS. READ JUST SOME OF THE IMPRESSIVE AVP ACHIEVEMENTS BELOW:
WHAT’S AHEAD FOR THE CONSULTING FIRM’S AVP PARTNERSHIP IN THE FUTURE?
AcdntlPoet 2700019V2G Visits (1347)
Getting to know the Rational Client Support process- This is an introduction to the IBM Rational Client Support process. Topics include contacting support and addressing PMR severity.
AcdntlPoet 2700019V2G Visits (2002)
AcdntlPoet 2700019V2G Visits (1197)
To our entire global audience of both clients and IBMers alike: we wish you the best today, and are extremely thankful you have chosen to follow us here on Notes from Rational Support. Even more so, we are thankful that you've found our efforts to be beneficial to your end goals. Cheers to you all!
As is the custom this time of year, those of us in the United States, and the expats living abroad are likely deep in the throes of celebrating a day of thanks by feasting upon a traditional Turkey dinner with all the trimmings.
Of course that means the Rational Support North American crew is largely out of the office today and tomorrow (Nov 27th and 28th). But have no fear, we do have crews still available to assist with your critical issues if needed!
AcdntlPoet 2700019V2G Visits (1042)
Four great articles give you 5 minutes of smart in bite-sized chunks. As we move into the holiday weekend for our U.S. based employees and clients, these articles will give you a quickly consumable bite of information, but don't be deceived, these will serve to whet your appetite for even deeper information once you dig in. So grab a cuppa, and take 20 minutes to absorb this great info and lay out a plan for follow up in the coming slow-down.
5 minutes of smart: Tracing project requirements- By using an automated tool to facilitate tracing project requirements (in this case, Rational DOORS Next Generation), you can take charge and make managing project requirements a smooth, continuous process.
5 minutes of smart: How to link requirements to development artifacts- An important initial task to successfully manage requirements in a development project includes linking requirements and artifacts. Choosing the correct link type is key. Learn about links types in a typical RM tool such as Rational DOORS Next Generation. You can also experiment with the DOORSng tool in a 60-day free trial.
5 minutes of smart: Tracking dependencies between requirements and artifacts- When you use an automated tool to facilitate tracking dependencies between requirements and artifacts (in this case, Rational Application Developer for WebSphere Software), you can obtain a project-wide omniscient view of all dependency links, and that's a good thing.
5 minutes of smart: Detect and analyze runtime problems with probes- By using an automated tool to facilitate development code testing (in this case, Rational Application Developer for WebSphere), which uses the Eclipse-based Probekit framework of Java code fragments that can be inserted into a program to provide information as the program runs, you make it easier to obtain vital runtime data on your code component.
AcdntlPoet 2700019V2G Visits (1123)
Enhanced mobile support
AcdntlPoet 2700019V2G Visits (987)
These customizable communications can contain important news, new or updated support content, such as publications, hints and tips, technical notes, product flashes (alerts) and downloads and drivers.
The tool allows you to customize and categorize the products you want to monitor and any of the available delivery methods to suit your support needs.
AnkurKacker 2700023JSD Visits (1266)
Good Day Everyone from Rational Client Success for Rational Rhapsody
Thank you All for making time to attend the following OpenMic sessions held in the month of October 2014. We have now uploaded the presentations and video recordings of each session for your reference. You can access the same using information below:
Open Mic on IBM Rational Rhapsody 8.1 & 8.1.1 new features on October 15, 2014
IBM Rational Rhapsody Batch Mode for Configuration Management Integrations on October 22, 2014
Know Rational Rhapsody's latest reporting feature Rational Publishing Engine on October 29, 2014
We at Rational Client Success enjoyed delivering these interactive sessions and look forward to many more in future.
Thank You And Best Regards- IBM Rational Rhapsody Client Success
ClearQuest White Paper: Automation of sending a query result report through an email to specified users in Rational ClearQuest
CQAdmin 270006DKV2 Visits (895)
ClearQuest White Paper: Automation of sending a query result report through an email to specified users in Rational ClearQuest
This solution uses CQPerl as the scripting language and IBM Rational ClearQuest APIs.
Note : Further, this script can be scheduled using the Microsoft Windows Scheduler to be executed on a specified Day/Time.
AcdntlPoet 2700019V2G Visits (1771)
In this season of The Newsroom a USB drive retrieved from a toilet tank (really?!) is used by an investigative journalist to download thousands of stolen confidential documents to a single air gapped computer. The illicit information blooms across the screen and the leaked documents reveal espionage.
Accelerated Value Program
The Defense Company’s initial vision was to have set of ‘golden’ images for their Rational tools that could be electronically distributed to users in any environment. Because Rational Team Concert (RTC) is the keystone to team collaboration, it made sense to make that the top priority and an open-area replica environment was created to facilitate integration testing and troubleshooting.
The Rational AVP and DevOps Impact
What next for Defense Company?
Rational AVP is a critical partner for Defense Company in helping to gain maximum value from its Rational software which helps the client to reduce costs, and accelerate productivity!
AcdntlPoet 2700019V2G Visits (1018)
Using IBM’s Software Product Compatibility Reports- Learn how to use IBM's Software Product Compatibility Reports to quickly and easily generate custom reports about compatible IBM software combinations. Access the reports through the IBM Support Portal at:
AcdntlPoet 2700019V2G Visits (1137)
The holidays are nearly upon us! As we come closer to server and code freeze dates we know you want and need these downloads, so here's the most recent list of the latest and greatest downloads which have gone live from Rational Support since October 9th! These links are provided to help you find the fixes you need in order to stay up to date and successful with your Rational products. Be sure to check out the downloads tag for previous posts as well:
image credit: (c) 2012 WaywardCelt Photography
Susan Yeshin 060001C76M Visits (959)
The choices you make when deciding how to deploy and maintain Rational products can affect the environment’s scalability, performance, flexibility, and availability. Did you know that there might be deployment guidance and best practices available for your Rational product beyond the content found in IBM Knowledge Center?
AcdntlPoet 2700019V2G Visits (2318)
Build an App for That with Bluemix! Are the needs for new business apps outstripping your enterprise's ability to deliver? Is the business asking for: simple mobile apps based upon existing systems? Situational apps for their department? Simple B2B apps to streamline collaboration and information sharing with customers, suppliers, or partners?
Maeve OReilly 270001WE6Q Visits (1020)
There was a time stopping DWA (DOORS Web Access) was necessary. Stopping DWA could be painful if it did not run as a service or that service was on another machine.
But that time has passed. Since 184.108.40.206 of DWA it will recover if it loses connectivity to the DOORS database. Ref
Rejoice. Then go simplify your backup scripts.
AcdntlPoet 2700019V2G Visits (1554)
Rational AVP Assisted Focus Areas and Achievements
Rational Build Forge / RAF – Credit Union Automatic Deployment Services
How is Credit Union using Rational Automation Framework?
Example of how Rational AVP contributed to a client goal/challenge
What does this mean for the client?
Team of 10 doing 100 WAS deployments/year = $616K Savings
Credit Union’s Annual Rational AVP Contract $178,000
Credit Union’s ROI = 3.46X for this single, critical process automation!
What does RAF provide to Credit Union?
Contact us today to learn more about the many benefits of the IBM Software Accelerated Value Program:
mquimby 060001FAVB Visits (1096)
Having an issue with your software? Do you want to provide feedback? How about staying up to date on the latest content for your product? You have a variety of support services and tools from which you can choose!
As a new member of Rational Client Support or an existing one looking for a refresher, it is helpful to know where to go when you have a particular question, problem or goal. We have pulled together a series of videos that help you with that.
The videos, which you can find collected here, provide information on Rational Client Support services and IBM Support services in general. The videos provide an overview of the service or information on getting started. Topics include, but are not limited to:
Here is one of these videos from the Rational Client Support YouTube channel that demonstrates how to log into the IBM Rational License Key Center:
There might be some additional videos added to the list over time. So, keep this page bookmarked and keep it in mind when you are curious about our support and services.
How to create a full link after checking 'Save partial changes' in Rational Quality Manager linked to DOORS
Maeve OReilly 270001WE6Q Visits (1079)
The missing links are identified and can be fixed by the broken link icon.
This has been implemented as a user setting. A customer recently asked why is this not the default? Well, consider the actual impact of this if you have thousands of test cases linked to requirements. It will send thousands of requests to DWA. With hundreds of users, DWA would need to be scaled to manage that increase in load. I would leave this feature for the users who need it. I would not activate it for every user as every user is not interested in the link status.
Anish_A 2700024E8C Visits (1031)
A splash screen is a graphical control element consisting of window containing an image, a logo and the current version of the software. A splash screen usually appears while a game or program is launching.
Most customers would like to modify the splash screen on the applications and replace the default IBM Logo with their company logo.
1. Stop the UrbanCode Deploy Server/Release Server
CD to $UCD
2. Rename the existing ibmLogoDark.png to a different name
Copy the required logo to the same location in .png format (50PX preferred)
3. Rename the logo to ibmLogoDark.png
CD to $UCD
4. Edit the login.css file modify the padding-top to 150 or a appropriate value to place the image in the Logic Frame
5. Start the UCD Server and enjoy your new splash screen!