Did you know?
Green Hat's products have been repackaged as part of the IBM Rational
Quality Management portfolio under the following product names: IBM
Rational Test Workbench, IBM Rational Performance Test Server and the
IBM Rational Test Virtualization Server. You will see this change
reflected in the product list table below, as well as on the various
product support pages.
IBM Rational Green Hat product-specific support pages on ibm.com
We realize that ibm.com is a vast website and at times it is daunting to
find the answers you need. We have developed this overview page
specifically for our Green Hat clients.
Hope to see you there!
A lot of IBMers have been busy writing, demoing, and generally creating new content to help us all succeed. That in mind, here's what went live last week on developerWorks Rational:
Overcome resistance to enterprise architecture
By Jan K. Gravesen, Executive Industry Architect, IBM, USA
Although it keeps evolving and interest keeps growing, many enterprise leaders are still ambivalent or skeptical about enterprise architecture. Jan Gravesen discusses the considerable value that EA offers and how it can be implemented to overcome much of that resistance.
A compiler option that helps debug optimized code
By Daniel Chen and Tommy Hoffner, Software Developers, IBM, Canada
Debugging optimized code has always been a challenging task, because it could make the program state not available to debuggers. Daniel Chen and Tommy Hoffner introduce a compiler option that helps debug optimized IBM XL C/C++ and XL Fortran code.
Reduce the risk of build failure by running a precondition
By Takehiko Amano, IT Specialist, IBM, Japan
Running a large software build process according to a schedule or on demand can take hours or even days. Frequently, the build fails. Takehiko Amano describes how to use the Apache Ant mechanism in Rational Team Concert to run a precondition that reduces the risk of build failure.
Demo: Capability differences between Rational RequisitePro and Rational Requirements Composer 220.127.116.11
By Jason Green and Brenda Myers
This demo lists a few IBM Rational RequisitePro capabilities that are not supported in IBM Rational Requirements Composer V18.104.22.168. Then, it introduces a number of Rational Requirements Composer capabilities that are not available in Rational RequisitePro.
We are pleased to feature Contributing Author Joydipto Banerjee
Joydipto Banerjee lives in the City of Joy, Kolkata, India. Professionally, he is a Technical Solution Architect for IBM Migration Factory and likes to read and work with new technologies. Joydipto is an IBM Certified Consulting IT Specialist (Master Certified IT Specialist from The Open Group) and has written number of technical articles, mostly on cloud computing. He is an IBM Cloud Computing Ambassador and participates in IBM University Relation programs for various schools and colleges. He has a bachelor's degree in computer science and engineering from the National Institute of Technology, Silchar. In his spare time, Joydipto is an avid follower of the fine arts and classical music, so he regularly attends various concerts and theater performances. You can reach him through https://twitter.com/joydipto
Last week we also highlighted the following items on our home page and product pages that you may find of interest.
Not familiar with Rational Reporting for Development Intelligence (RRDI)? Have no fear, Michael Fox has a great article here outlining RRDI and covering what's new in version 2.0.... Now that you know what RRDI is and what it can do for you, time to move on to some demos walking you through RRDI from start to finish!
IBM Rational Reporting for Development Intelligence V2.0, Part 1: Overview and installation- This demo is the first of three showing a complete Rational Reporting for Development Intelligence (RRDI) 2.0 installation. This release contains many important new capabilities. One of these is a totally redesigned install/configure process intended to greatly simplify getting Rational Reporting for Development Intelligence up and running. This demo describes the new content in the 2.0 release, then proceeds to install the product. The second and third demos complete the process and demonstrate Rational Reporting for Development Intelligence in action.
IBM Rational Reporting for Development Intelligence V2.0, Part 2: Setup server, register with Jazz Team Server, and configure- After installing Rational Reporting for Development Intelligence as seen in Part 1 of this series, this demo shows the new setup application used for configuring the software. Learn how to start the setup server, configure the setup application to run with it, and then configure and start Rational Reporting for Development Intelligence using the setup application.
IBM Rational Reporting for Development Intelligence V2.0, Part 3: Extract, load, and run reports- Previously, Part 2 of this demo series produced an operational, but empty Rational Reporting for Development Intelligence. This demo shows how to extract report definitions from Collaborative Lifecycle Management (CLM), load them into Rational Reporting for Development Intelligence, and run them.
IBM Rational Reporting for Development Intelligence V2.0 and Rational Insight- This demo shows how to manipulate the Cognos data sources that are present with Rational Reporting for Development Intelligence or Rational Insight to provide reporting from different data warehouses.
Here's two new videos from IBM Rational Education and IBM Jazz covering different aspects of the CLM Money that Matters sample. Both of these should help you understand, configure, and run through the product lifecycle using the same CLM sample. You really won't want to miss these two!
IBM Rational RRDI and Insight: Modifying Cognos Data Sources, by Mike Fox- If you have a need to manipulate the Cognos data source RRDI reports use to access data, you must watch this demonstration. Perhaps you want to switch between reporting on a data warehouse loaded with CLM's Money That Matters sample data and another warehouse populated with real data (via Data Collection Jobs). This video shows you how to use Cognos Administration to modify the data source, change the credentials used to connect to the data warehouse, and create a new Cognos data source.
Enterprise build, promote, and deploy scenario in the CLM 2012 Money that Matters sample- This video shows the enterprise build, promote, and deploy scenario in the CLM 2012 Money that Matters sample.
The numbers are in once again! Here is the top content for Rational Change, Focal Point, and Quality Manager based on reuse by our Support Engineers to help solve PMRs over the month of June. As an admin or user of Change, Focal Point, or Quality Manager, I'm sure you'll find some great information in there to help solve some issues you've run into or determine upgrade paths as well!
IBM Rational Change
Diagnosing IBM Rational Change Errors
Rational Change attachments not viewable in CR although it reported successful attachment
Rational Change for HP Quality Center Interface Fix Pack 2 (22.214.171.124) for 3.7
Connecting to Rational Change using Rational Change for Rational DOORS Integration result in "oleGet Connection failed, code=0" error
Fix list for Rational Change 5.2
Generate reports and export in DOCX or XLSX format when using IBM Rational Change
How to create a link from a Child to a Parent Change Request in Rational Change
How to keep the old listbox when upgrading Rational Change
I tried to install my process package but keep getting the error "A CRProcess Package is already installed"
IBM Rational Change Fix Pack 126.96.36.199
IBM Rational Change: Listbox dependencies and/or attributes are not updated after modifying a package
New web types introduced with IBM Rational Change 5.2
Opening a Rational DOORS module with a Rational Change template gives a DXL error about the ecpsconfigutils.inc file
Rational Change 5.2 Known Problems
Rational Change 5.3 Detailed System Requirements
Rational Change 188.8.131.52 release information
Rational Change Fix Pack 7 (184.108.40.206) for 5.2
TDSADMIN Operating System password changed and now RDS Tivoli 5.x will not start on UNIX
IBM Rational Focal Point
IBM Rational Focal Point 220.127.116.11
Rational Focal Point 6.5.1 System Requirements
Using alternate URL to login to Focal Point
Expression queue latency on Oracle 10g and Oracle 11g
Slow performance due to memory saturation in IBM Rational Focal Point
Bind user Focal Point connect uses to query the directory server when configuring LDAP settings
Can I rollback to a previous version?
Deleting an erroneous or unused workspace from IBM Rational Focal Point
Error "Could not send email to (maybe no address)", when sending mail from Focal Point.
Floating professional licenses are not being checked-out when mixed with User_Based licenses
How to change the license configuration for Focal Point?
How to configure Oracle Database for Rational Focal Point
IBM Rational Focal Point Version 18.104.22.168
Launching Rational Focal Point results in "HTTP 404" error
Rational Focal Point System Requirements List
URL to access Rational Focal Point
Why am I able to add and display choice items, which are set as disallowed?
IBM Rational Quality Manager
Collecting Data: Solving Rational Quality Manager issues
Detailed System Requirements for Rational Quality Manager 2.0.x
Adapter connects to default Quality Manager project area only
Deleting IBM Rational Quality Manager cache
Generated PDF document for Rational Quality Manager test artifact is incomplete
How to playback RFT scripts recorded on a Windows machine through RQM on a Linux machine
How to use API debugging with Rational Quality Manager
Location of the ClearQuest TestManager to Rational Quality Manager migration log
One Rational Quality Manager floating license lease maximum may be terminated per hour
Rational Quality Manager performance issues when running with Internet Explorer
Rational Quality Manager: The Configure Public URI section is blank in the JTS Setup Wizard
Re-enabling the default ADMIN user in IBM Rational Quality Manager
Unable to log in to Rational Quality Manager
image credit: (cc) Some rights reserved by Ewa Rozkosz
Hot off the tails of a long weekend (for some of us), let's get right down to business... the business of keeping your applications in tip top shape! Following are the Rational downloads which have been released over the past few weeks since June 25th, 2012:
There are new videos available on IBM Education Assistant for Rational. First, there are several videos covering the installation of Rational License Key Server V8.1. Second, there is a video demonstrating how to configure Rational Publishing Engine data services for Rational ClearQuest. Check out videos below.
Rational common licensing
Rational Publishing Engine
Your feedback helps us improve. You can find the feedback form on
the category pages for your product and version. The feedback form is
quick and easy.
Leave comments and let us know if these demonstrations help you achieve
is IBM Education Assistant? IBM Education Assistant is a collection of
multimedia educational modules designed to help you gain a better
understanding of IBM software products and use them more effectively to
meet your business requirements.
Here at IBM we may not be E.T. the Extra Terrestrial hailing from a far off planet, but we do know how to mimic E.T.'s behaviour when he's in trouble and needs to phone home:
Call Home- This video introduces the benefits of the IBM Call Home service, and how you can use it in your environment to maintain your IBM systems.
For those of us around the U.S celebrating Independence day today: we hope your beer is cold and your barbeques are hot; find some shade and enjoy the relaxing day. Then grab a lawn chair and enjoy the fireworks displays tonight!
Here at Notes from Rational Support, your intrepid blog authors are off on holiday until Monday the 9th, but we've queued up some posts we think you'll find quite useful between now and then.... as always we welcome your comments and feedback here on the blog, through twitter, or on our Facebook posts.
Rational Common licensing (RCL) v 8.1.3 has been released on July the 2nd 2012 The highlights of this release are
It is compatible with earlier versions of the client products that use RCL from earlier releases. The daemon versions for this release are:
The advantages of moving to Rational License Key Server (RLKS 8.1.3) (11.10) server is Security and Performance; these are the two most important aspects that has been emphasized on this release. Users will benefit with a more detailed logging mechanism which will cater to the aspects of understanding any warning(s) or errors on the server side also help them keep a check on the performance of the license server.
In terms of serviceability enhancement, RCL 8.1.3 provides a well-structured logging mechanism to RCL Clients and captures the important activities going behind the scenes which are easily accessible to the end user. It gives you the output in XML format which can viewed in web browsers. This is all very exciting since it makes the lives of support folks and developers a lot easier. The RCL logging configuration file, RCL_Log_Config.txt is stored in a default location and contains the different parameters for logging like location, product, version, size, loglevel, maxfiles etc. The RCL log for the Rational Product(s) captures time Stamp and the event associated, provides a message status which is in text format and a Message ID along with the severity of the logged event with a status on the user action. This detailed level of information in the logs would certainly help end users to understand any warning or errors and help them resolve more confidently without having to call support.
This logging capability will be seen only in products which have integrated RCL 8.1.3 and enabled logging. Serviceability per say is only restricted to clients. There is no serviceability supported added to other components – like License Key Administrator (LKAD), Borrow Tool, RLKS Server.
Support for Early Return of Borrowed licenses
Another important feature with this release is that you return a product license before the expiration date for Borrow enabled products. The Borrow Tool is not new in RCL 8.1.3, it was introduced in RCL 8.1.2 however limited to 'Borrow Products' support only. With the advent of RLKS 8.1.3 ‘Borrow Tool’ we would now have an option of Early Return of Borrowed products that helps in
- Enables effective usage of product licenses.
- Supported for ‘Borrow enabled' floating licenses
- Works on License servers 8.1.2 onwards.
RCL 8.1.3 Borrow Tool has the “Return Product” button enabled and available on selecting one borrowed product from Borrowed Products table. On Clicking on “Return Products” button by selecting one or more borrowed products, It will go ahead with the Return Early operation.
Installation Manager based installation of RLKS 8.1.3 on UNIX
From RCL 8.1.3, RLKS installation on Unix platforms will be done through IBM Installation Manager (IM), there will not be any more shell script based installation of RLKS. You need IM version of 1.5.2 for RLKS installation. Here only one instance of RLKS 8.1.3 installation can be done on a Unix machine there is an Option to start the license server at the end of the installation. There is also an Xterm window during start/stop server to indicate the status to the user. The Intention of all of this is to give the users better hands on view and help them administer control through a UI rather than through the console.
One highlight around the Installation Manager based RLKS installation is that the license file import screen will need the user to input the license file path and port number. This installation screen is unique to Unix license server installations.
In order to upgrade to RLKS 8.1.3, you need to backup the license file used by older version of RLKS installation. Uninstall/remove the older version of RLKS installation and start the installation of RLKS 8.1.3. Configure the backed up license file in the configuration page of RLKS 8.1.3 installation.
To conclude, RLKS 8.1.3 has some really nice features added which will greatly benefit clients in understanding the issues through improved logging, a good UI experience to users deploying RLKS on UNIX platforms and added flexibility of returning borrowed licenses earlier. For more details you could also refer to the release notes of 8.1.3 which can be viewed post installation or by choosing the "more Info" link while using the IBM Installation Manager to Install this release.
Authors: Kushagra Sharma and Indraneel Paul
It’s hard to think of an industry that is not undergoing transformation. Systems space industries including domains like: Banking, Automotive, Aerospace, Defense, and Manufacturing, are all being transformed by the forces of a smarter planet.
By smarter planet we mean the world is becoming:
- Instrumented – Sensors are everywhere, collecting information that can be used in all types of decision making and optimization.
- Interconnected – Everyone and everything are connected. People, products and systems are being connected in new and different ways.
- Intelligent – With all this instrumentation and inter connectivity is the opportunity for intelligence to be infused in all products and systems.
Any project that is taken up by your organization needs the knowledge, skills, tools, and techniques to see success. Each of these tools requires them to be licensed so that there is an authentic and a transparent way to deliver the project seamlessly. The choice of tools and the licenses involved come at a cost to the organization.
Your organization should be well versed in understanding the costs, and should be looking at a more optimized and flexible way of working around the projects with such tools and the licenses with optimized costs. Licensing can play a large role in the flexibility and affordability of an IT infrastructure. Acquiring, managing, and utilizing software licenses effectively can be costly and time consuming.
A flexible licensing strategy can help your investment in to get can optimal use of rational solutions based on your development life cycle.
Most organizations will use an effective mix of multiple schemes to drive the optimal productivity of their software delivery teams. By using the Rational token licensing model, practitioners can utilize the right Rational tool at the right time during the development life cycle. Rational Tokens allow great flexibility in configuration: allow for current product use as well as factoring additional tools that might be needed later in the life cycle.
Rational Token Licensing helps you become flexible and optimized:
- Flexible use of Rational solutions caters to On Demand Licensing:
Use the right tool at the right time during the life cycle of a development project, Identify the best license fit for a given task or project.
- Streamline License Management and Reduce Shelfware:
Multiple licensing options to your development teams help eliminate the concept of temporarily “unused” software as the project moves from one development phase to the next.
- Optimize and Simplify software license investments for higher ROI:
Replaces a less predictable spending model that has large spikes with a uniform spending model with incremental increases as needed, allows customers the access to specialty software during the project, at optimized costs and provides need based usage.
For more information on Rational Token Licensing and how it can work in your deployment please visit:
Author: Kushagra Sharma
Great content is hard to keep down.... it demands to be shared, which is why we bring you this semi-regular series! The following items went live this week on developerWorks Rational:
Improve C/C++ app performance with Rational Developer for Power Performance Advisor
By Mike Kucera, Software Developer, IBM, Canada
Performance Advisor, introduced in Rational Developer for Power Systems Software 8.5, helps you get better performance from C/C++ applications that run on IBM Power Systems. In this tutorial, Mike Kucera shows you how it works.
New technique uses XL C/C++ and Fortran compilers in regression testing
By Igor Todorovski, Jean Saad, and Francesco Cassullo, Software Developers, IBM
The authors introduce a test selection technique to reduce the number of test cases used for regression testing without degrading test coverage. It uses profile data from the function tracing feature (functrace) of the XL C/C++ and Fortran compilers to select a minimized and accurate subset of test cases.
Use Java to update datapools in Rational testing software automatically
By Tim von Niessen, Consulting IT Specialist
Updating contents of datapools, the test data repositories in Rational tester products, becomes time-consuming when test data is not static. Tim von Niessen describes how to use Java to automate the process in Rational Functional Tester, Rational Performance Tester, and Rational Service Tester for SOQ Quality.
This week we are also highlighting the following items on our home page and product pages that you may find of interest.
And as a special bonus, here's a recent video covering ALM for SAP with IBM Rational CLM platform for SAP Solution Manager:
See how to extend SAP's Solution Manager with the IBM Rational CLM platform to achieve ALM for SAP that will help you improve SAP deployment and maintenance efficiencies.
See the four main scenarios you can use to extend SAP with IBM Rational Connector for SAP Solution Manager to achieve ALM.
Manage requirements and business needs by pushing a Business Blueprint from SAP Solution Manager to IBM Rational Requirements Composer
Manage quality and risk with integrated transfer of test results from IBM Rational Quality Manager to SAP Solution Manager
Manage change and enhancements requests and integrate IBM Rational Team Concert with SAP Service Desk
Create test-scope optimized test plans with SAP's Business Process Change Analyzer and IBM Rational Quality Manager
The IBM Rational Connector for SAP Solution Manager is available as a free download at https://jazz.net/downloads/sap-connector/
On the downswing from Innovate 2012? Didn't get a chance to go to Orlando? Fear not brave reader... you can still jump on the Innovate 2012 bandwagon and join in with Innovate Around the World!
Here are the current dates and locations for the Innovate Around the World events in July:
5-Jul Manila, Philippines
10-Jul Kuala Lumpur, Malaysia
12-Jul Jakarta, Indonesia
18-Jul Hanoi, Vietnam
24-Jul Bangkok, Thailand
27-Jul Singapore, Singapore
Don't forget to take a look at the rest of the event dates and locations to find a city close to you!
In the meantime, take a look at some of the great upcoming virtual events and webcast replays... we're sure you'll find value in at least one of the items below!
Unleash the Full Value of Mobility: Build, Run, Manage and Secure with IBM:
2012 Jul 24 - 2012 Jul 26 - Seminar - Various cities, Various states/provinces, United States
Mobile computing, the next big area all customers are looking at now, is transforming the way business is done! What is driving this exponential growth in mobile? How do we create end-to-end strategies across organizations? IBM is already extending our excellent software platform to the mobile space, so whether your device runs Android, Apple iOS, BlackBerry OS, Windows Mobile, Nokia Symbian, or beyond, please join us for our mobile strategy overview and deep dive into our cross-brand mobile approach. We will discuss the latest announcements in mobile, focusing on trends and solutions. Come see how IBM mobile software provides the productivity and real-time tools that you need to effectively build, run manage and secure mobile computing!
IBM SP VBC WC Event - The Emerging Future: System of Systems
Ongoing - Virtual event - 08 Dec 2011 - 31 Dec 2012
Emerging Future: System of Systems -The emergence of ulta-large System of Systems (SoS) promises efficiencies and capabilities for the creation and delivery of societal services.
Analyze and identify the technical impacts of your ICD-10 transition |Replay
Ongoing - Webcast Replay period:15 Aug 2011 - 15 Aug 2012
Cut through the complexity... Learn how you can use a more effective method than searching for textual strings in your source code. View this webcast to learn about how IBM Rational Asset Analyzer can help you with your ICD-10 impact analysis.
Keep your customers happy with market driven decision making |Replay
Ongoing - Webcast Replay period:22 Jun 2012 - 22 Mar 2013
CSPs are under pressure to deliver valued services to improve customer satisfaction. Learn how IBM Rational enables CSPs to improve their investment strategy.
Rational Everywhere: Delivering agility through continuous integration in embedded systems
Ongoing - Webcast Replay period:28 Jun 2012 - 28 Mar 2013
This webcast looks at how a structured approached to agile employing continuous integration can help to streamline and de-risk your embedded development.
And checkout even more webcast replays on developerWorks Rational's Events section!
IBM Rational Education has posted four new videos on their Youtube channel this week, three of which are a series outlining the configurations for IBM Rational Reporting for Development Intelligence. Click the title links to be directed to the specific video:
Configuring IBM Rational Reporting for Development Intelligence (RRDI) v2.0 - Part 1: This is the first of a three part series showing how to install and configure RRDI 2.0. In this part, I give an introduction to RRDI and its architecture. The video then shows the new launch pad and installation of the RRDI software.
Configuring IBM Rational Reporting for Development Intelligence (RRDI) - Part 2: This is the second in a three part series showing the installation and configuration of RRDI 2.0. While the first part showed the installation, this part shows the new Setup application and how to use it to configure the system that was installed in Part 1.
Configuring IBM Rational Reporting for Development Intelligence (RRDI) - Part 3: This is the third of a three part series showing the installation and configuration of RRDI 2.0. Using the system configured in Part 2, this part shows that the reporting system is operational, extracts the reports shipped with IBM Rational RTC, uses the new Setup application to load them, and then runs reports to show that the system works correctly. It then reviews the overall process with references to the documentation provided in the Info Center
IBM Rational Rhapsody: Opening and moving a model to the Design Manager Server v4.0: In this 2 minute demonstration you see how to move and open an IBM Rational Rhapsody model on Design Manager v4.0 by actively managing a project. With Design Manager reviewers can comment and review an embedded software development model created in Rational Rhapsody. The model can then be updated based on the comments and stored on the Design Manager 4.0 server.
Hot off the OnDemand Demo Guy's plate:
Quality management and test data management for SAP- This demo looks at new Optim System Analyzer - Rational Quality Manager (RQM) product integration that delivers better quality for less efforts. It starts by looking at the key questions asked when faced with SAP changes.
"I have knowledge and must limit access to that knowledge to retain my value"
"I'm valuable because I am knowledgeable and am willing to share that knowledge"
The best $50 I've spent all year was for a 2-day Expo Pass for the Enterprise 2.0 Conference in Boston, June 19-20 of last week.
The Enterprise 2.0 Conference
(also known as #e2conf" on Twitter) is the premiere social business event in town every year. Luis Suarez goes every year, along with every other mover and shaker in the social business/collaboration community.
In my best Enterprise 2.0, knowledge-sharing fashion, I have captured my trip report:
my notes, links, and resources on an internal Connections community wiki page for everyone
to benefit from, and now I'm sharing with you!
Observable work, people. #owork
Happy to answer any questions you may have.
Stay Connected: Enterprise 2.0 Conference
Mobile app: m.e2conf.com
Community site: www.thebrainyard.com
Official Conference tag: #e2conf
Tuesday, June 19, 2012
Staying Connected: Driving Innovation at Nike, Inc. Richard Foo, Collaboration Direction
Connecting the Dots: Nathan Bricklin, SVP, Head of Social Strategy, Wells Fargo's Wholesale Services Group.
Philip Easter, Director, Delivering Real Time Customer Service: How American Airlines Has Enhanced the Customer Experience Through its Mobile Apps
Bryan Barringer: Unlocking Enterprise Knowledge
Michael Wu, Principal Scientist, Analytics "Let's Do a Live Experiment on Collaboration"
Securing Social Business for Compliant Collaboration
A Customer's Journey: Putting Social to Work
Setting Up Communities to Solve Your Biggest Challenge
IBM Mobile Enterprise Strategy
Social Applications: The Next Iteration of Social in the Enterprise
Gamification: The Key to Social Business Adoption and Value
Wednesday, June 20, 2012
Enterprise 2.0 in the Era of Big Data: Andrew McAfee, Principal Research Scientist, MIT
A Mobility Journey and Future Considerations: Art King
Creating the Right Culture to Support a Social Business: Jeff Schick
Inventing Management 2.0: Panel discussion
Putting Enterprise Social to Work: Jared Spataro, Rob Gubas
Enterprise 2.0 Boston 2012 Free Presentations
Badgeville Blog: Announcing Our Latest Integration: Badgeville for IBM Connections
Observable Work (#owork)
Next Things Next: Enterprise 2.0 and Observable Work
Management Innovation Exchange
OpenSource Social Network Analysis Tools
Gephi - Gephi is an interactive visualization and exploration platform
for all kinds of networks and complex systems, dynamic and hierarchical
graphs. Runs on Windows, Linux and Mac OS X. Gephi is open-source and
Getting Started With The Gephi Network Visualisation App – My Facebook Network, Part I
Getting Started With Gephi Network Visualisation App – My Facebook Network, Part II: Basic Filters
NodeXL - NodeXL is a free, open-source template for Microsoft® Excel® 2007 and 2010 that makes it easy to explore network graphs.
With NodeXL, you can enter a network edge list in a worksheet, click a
button and see your graph, all in the familiar environment of the Excel
Get Bold! Using Social Media to Create a New Type of Social Business, by Sandy Carter (@scarter), IBM VP, Social Business Evangelism
Best cover blurb EVER: "For crying out loud, IBM 'gets' social
media. Don't you think it's about time that you do? This is the book to
get you started." - Guy Kawasaki
Social Business by Design: Transformative Social Media Strategies for the Connected Company, by Dion Hinchcliffe (@dhinchcliffe) and Peter Kim
The Collaborative Organization: A Strategic Guide to
Solving your Internal Business Challenges Using Emerging Social &
Collaborative Tools, by Jacob Morgan (@JacobM) (avail July 2012)
- Much of your social networking success depends on your willingness to let the network grow organically - Nathan Bricklin
- Build something that doesn't get in the way.... integrate with email
- Don't follow the same path everyone else is taking... move adaptively through wildernesses nobody know.
- power of diversity of thought
- Priorities: 1) strategy, 2)solution (tool selection from a business need perspective, not an IT perspective)
- start simple, iterate, pilots, address challenges and objectives,
engage entire organization early: HR, legal, IT, internal comms
- Change the Mental Model from the Traditional:
"I have knowledge and must limit access to that knowledge to retain my value"
"I'm valuable because I am knowledgeable and am willing to share that knowledge"
Why Gamify? Engagement ->Adoption ->Viral Growth
identifies key knowledge holders and encourages sharing
promotes appreciation and pride
Set adoption and utlization goals for 1st six months
FedEx use of badges and gamification
Collaboration -, tagging, connections, ratings/feedback, blogging, micro-blogging
Education and Talent Progression - training, certification, education, career development
Awards & Recognition
Social Network Analysis - A model for influence propagation
timing - just in time knowledge
channel alignment vs. channel overlap
target confidence - trust
Eigenvector centrality - use to find influencers
look for "connectors", "bridges", "boundary spanners" - key role
Securing Social Business for Compliant Collaboration
Compliance & eDiscovery
granular application control
data leak protection
logging and archiving
export of data
and that's the easy part (technology)
measurement & analysis: Key influencers, type of engagement, length of conversation, time of day
Focus on the important: key connections, search, alerts
Integration to the Enterprise (receive event triggers)
I'm already marking my calendar for next year. See you there?
It's been busy around these parts... evidenced by a ton of great new downloads that have been released the past two weeks! Below are the links to the new downloads posted between June 6th, 2012 and today... don't forget to check out the 'tags' above to find other downloads you may have missed:
image credit: (cc) Some rights reserved by barnoid
First and foremost, all credit for this forehead-smacking moment goes to my fearless cohort, Kelly Smith. She had posted internally on this topic and pointed out that this may make a great "Think Friday" post here on Notes from Rational Support.
If you've been reading our posts for a bit, you'll likely have noticed our typical image crediting at the bottom when we use images not owned by IBM. Both Kelly and I use the Creative Commons attribution pool / search feature on Flickr.com to find fun and interesting images to accompany our blog posts here, and as the Creative Commons license specifies, we add the attribution credit to all images we use from this pool.... but neither of us had ever done this:
As Kelly noted in her internal blog posting on this behaviour: it is...a Forehead-smacking moment. It's gracious, it's social, it's the right thing to do. It is tone-perfect, and the use of the first person makes it personable and warm. Like Kelly, I'm now smacking MY forehead for having missed such a great and simple opportunity to be a better internet citizen. Kelly and I have both agreed and added this as one of our blogging best-practices, and have begun practicing what we preach as you can see here on the image I used for last Friday's "Working Outside the Inbox" post:
As in my prior blog post on my personal site in which I discuss the "Social stewardship of sharing", to us this loop-back thank you is a great way to become a better internet citizen and a better social steward. Rather than simply take-take-take, we are able to borrow and then use our social currency to show direct appreciation to those whom have graciously shared their images for use via the Creative Commons licensing. Acknowledgement and a thank you takes so little time, but really means so much... in today's world of copyright and intellectual property thievery, I feel it is important to stand up as a good internet citizen, to credit and show appreciation for those people who allow us use of their content to share and share alike.
What are YOUR thoughts on this practice? Do you do similar things when sharing? Have you had others thank or credit you in the past in similar fashions? Is this something you'll likely to start doing now or is it a bit too "hippie2.0"?
May's numbers have been in for a bit, but were slightly preempted by Innovate content. For that I apologize, and deliver, humbly, the top content for Rational Change, Focal Point, and Quality Manager based on reuse by our Support Engineers to help solve PMRs. Check em out, I'm sure you'll find some great tidbits in there to help solve some issues you've run into as well!
|1324472||Configuring Change to use the hostname instead of the IP address|
|1505216||How to regenerate a search index in Rational Change|
|1589841||Multiple domain support with IBM Rational Directory Server|
|4031500||Rational Change Fix Pack 6 (22.214.171.124) for 5.2|
|1420147||Associated tasks are not visible in Change Request form|
|1409739||Backward Compatibility Change 5.2 license|
|1470539||Comparison of Relation Reports and SubReports in the Rational Change Report Builder|
|1325234||Configuring IBM Rational Change to run with ESD or in a firewall environment with ESD|
|1324590||How do I restore the SDS/TDS/LDAP data from backup?|
|1323821||I tried to install my process package but keep getting the error "A CRProcess Package is already installed"|
|1396076||Importing attachments in Telelogic DOORS module from an RCR|
|1449247||Index updates results in "Failed to optimize search index" error in Rational Change|
|1595637||Querying Change Requests (CR) with modify_time set to beyond year 2038 fetches all the CRs in Rational Change|
|7021241||Rational Change 5.3 Detailed System Requirements|
|4030554||Rational Change Fix Pack 2 (126.96.36.199) for 5.3|
|1575899||Restarting Rational Change service by using the net stop/start command fails to restart the service|
|1380550||Telelogic Change product legacy downloads now located on IBM.com|
|1423285||Using multiple Microsoft Active Directory Server partitions or Lightweight Directory Access Protocols with Rational Directory Server|
|1416701||Using the CSAPI to get a list of Rational Synergy database users and roles|
|1324121||When I migrate user data to a new TDS 3.0 no shared queries are visible, even after running the PreferenceNameSubstitution API?|
Rational Focal Point
|4031838||IBM Rational Focal Point 188.8.131.52|
|1324306||Accessing Focal Point URL results in HTTP Status 404 error|
|1446465||How to configure Oracle Database for Rational Focal Point|
|1324253||Bind user Focal Point connect uses to query the directory server when configuring LDAP settings|
|1584721||Custom business rules must be updated before upgrading Rational Focal Point|
|1323953||Displaying Day or Week of the year for text attributes in Rational Focal Point|
|1577414||Expression queue execution leads to latency on PostgreSQL database in Rational Focal Point|
|1323876||How to add new Business rules to Rational Focal Point|
|1324269||How to get the list of Business Rules available in Rational Focal Point installation without logging into the application|
|4029385||IBM Rational Focal Point Version 184.108.40.206|
|1410173||Importing large workspaces displays an out of memory error|
|1427518||Inconsistencies in displaying information in IBM Rational Focal Point|
|1446964||Log in to Rational Focal Point client results in Error "404"|
|7023409||Rational Focal Point 6.5.1 System Requirements|
|1413257||Slow performance due to memory saturation in IBM Rational Focal Point|
|1385653||Unable to Add or Edit Filters from specific Display views|
|1571037||URL to access Rational Focal Point|
|1437576||Users are logged out of IBM Rational Focal Point prior to session time-outs|
Rational Quality Manager
|1438403||Collecting Data: Solving Rational Quality Manager issues|
|7015932||Detailed System Requirements for Rational Quality Manager 2.0.x|
|1575901||Can you copy the user information on a project while using Rational Quality Manager copy utility|
|1416355||Deleting IBM Rational Quality Manager cache|
|1431934||How to use API debugging with Rational Quality Manager|
|1405560||IBM Rational Quality Manager 2.0 JDBC connection with repotools to Oracle 10g fails due to incorrect syntax|
|1508013||JTS Setup Hangs on the page to Configure the Public Root URI|
|1439111||Location of ri_jdbc.log|
|1430707||Rational Quality Manager: CRJAZ0808I The driver "com.microsoft.sqlserver.jdbc.SQLServerDriver" could not be loaded and registered|
|1418642||Repotools unable to connect to Oracle RAC database|
|1443000||Resetting a lost password in Rational Quality Manager|
|1567425||Running Tomcat as a service results in RQM logs generated in the wrong location|
|1575408||Test case report does not return project name list|
|1330299||Testing tools adapters not found in Rational Quality Manager Import Test Script wizard|
|1394247||Unable to apply CAL to new admin user in setup wizard due to warning message.|
|1377866||Unable to log in to Rational Quality Manager|
|1503767||Unable to start Apache Tomcat as a Windows service|
|1500479||When the Jazz SSL certificate changes, re-import it into Rational DOORS|