You just upgraded WAS 8.5.x to the latest fixpack and after restarting the services, ClearQuest can no longer be accessed through port 80. You discover that you can reach it on port 12080. On closer examination, you realize the plugin-cfg.xml that is referenced by the httpd.conf file has been overwritten. How do you fix it? If you follow these simple steps below, you should be back to normal before you know it.
It turns out the httpd.conf file is not pointing to the plugin-cfg.xml being used by WAS. The file specified in httpd.conf has incorrect server paths. Propagation will fix this mismatch.
To fix this:
1) login to the WAS admin console http://localhost:12060/ibm/console/login.do
2) On the left of the console expand Server -> Server Type -> Web Server
Place a check mark on "<your_app_server_name>", click the propagate plugin button.
3) When the propagation is finished, Click on "<your_app_server_name>" and then on the next screen click on "plug-in properties".
4) navigate down the page and click on "Copy to web server key store directory"
When the copy is complete, restart the httpserver and WAS services.
Should you still have issues after performing the above, check the plugin log file for any errors.